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KNOOPS Reviews

4.4 Rating 171 Reviews
85 %
of reviewers recommend KNOOPS
Company Reviews Product Reviews
3,298
 Metrics Info
4.4
Based on 171 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 93%
Accurate And Undamaged Orders
97%
Customer Service
Communication Channels
Email, Live Chat, Telephone
Queries Resolved In
6 - 12 Hours
Read KNOOPS Reviews

About KNOOPS:

Jens Knoop has had a strong relationship with chocolate since his childhood in rural Germany. In 2013, he decided to share his passion and opened the first Knoops store in Rye, East Sussex. Today, our expertly crafted chocolate drinks and coffee can either be prepared by one of our Knoopologists in store, or created by our customers themselves at home.

We are experts in the craft of creating the perfect drinking chocolate - a process we call 'Knoopology'. The Knoops concept is based around our carefully curated percentage menu, which offers a wide range of chocolates to suit all tastes. Our real chocolate flakes can be used with one of our hand-picked hot chocolate makers to create the unique Knoops experience at home.

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Email:

hello@knoops.co.uk

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Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful
Vanda R
Verified Buyer
“Excellent all round”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Prompt delivery and purchase as s gift for friends. Would use again.”
Helpful Report
Posted 2 years ago
Anna B
Verified Buyer
“In the Spring of 2021 friends and I were visiting Rye. We saw a queue outside a tiny little shop and being British we joined it. We found ourselves in a chocolate drink shop, very random but I'm so glad we ordered a drink. It was the best chocolate milk I'd ever had. Living near Brighton I was so happy to hear one has opened there too! Anyway... I love all their chocolate drinks and have bought lots for gifts this year!”
Helpful Report
Posted 2 years ago
Barry D
Verified Buyer
“Bought as a Christmas present. Thoroughly satisfied with the Smeg Milk Frother and hot chocolate maker. Fantastic delivery service from Parcel Force.”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“I purchased this as a gift to say thank you to somebody because we’d enjoyed our pack. It went down a treat - fantastic hot chocolate beautifully presented.”
Helpful Report
Posted 2 years ago
Anastasia B
Verified Buyer
“Knoops is literally the best thing I've discovered this year. I buy Knoops as presents for all my friends and family for their birthdays, and going in person is such a special treat. Could not recommend this more!”
Helpful Report
Posted 2 years ago
Freddy C
Verified Buyer
“A wonderfully insightful, innovative and beautifully designed recipe book - love it.”
Helpful Report
Posted 2 years ago
S C
Verified Reviewer
“Delighted with our delicious Knoop experience at The Big Feastival; from passionate, friendly experts to the best, potent, hot chocolates tailored to our tastes. Memorable!”
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Bought a selection as a present for a friend. She is delighted with them.”
Helpful Report
Posted 2 years ago
ScoutZz
Unverified Reviewer
“Knoops is simply amazing, revolutionary and made with passion. I really commend the owner and his journey into making Knoops a chain.”
Helpful Report
Posted 2 years ago
Peter B
Verified Buyer
“Personally I don't drink hot chocolate so I bought this for a teenager. Her broad smile said it all.”
Helpful Report
Posted 2 years ago
Edward S
Verified Buyer
“Really nice hot chocolate. Not too sweet or rich”
Helpful Report
Posted 2 years ago
Emily K
Verified Buyer
“This was the first time I have tried Knoops. The chocolate flakes make a way better hot chocolate - better taste and texture. I’ve also blitzed it in the NutriBullet with almond milk and ice & it makes an incredible shake!”
Helpful Report
Posted 2 years ago
Carly C
Verified Buyer
“Literally the best hot chocolate we’ve ever consumed! 🥰”
Helpful Report
Posted 2 years ago
Julie F
Verified Buyer
“The best hot chocolate I’ve ever tasted, fabulous selection which never disappoint, thank you”
Helpful Report
Posted 2 years ago
Marc P
Verified Buyer
“Great chocolate.”
Helpful Report
Posted 2 years ago
Sasha C
Verified Buyer
“Incredible hot chocolate both in store and from the shop. Best hot chocolate I've ever had - couldn't recommend it more x”
Helpful Report
Posted 2 years ago
Catherine M
Verified Buyer
“I have enjoyed my first order with no issues or problems, and a good offer in place on the product.”
KNOOPS 5 star review on 21st May 2021
Helpful Report
Posted 2 years ago
Anonymous
Verified Buyer
“Really love all of the %s, flakes are such good quality and they are beautifully packaged.”
Helpful Report
Posted 2 years ago
Sophie A
Verified Buyer
“Quick delivery and excellent quality”
Helpful Report
Posted 2 years ago
KNOOPS is rated 4.4 based on 171 reviews
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