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KJ Beckett Reviews

4.8 Rating 2,271 Reviews
95 %
of reviewers recommend KJ Beckett
4.8
Based on 2,271 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 88%
Accurate And Undamaged Orders
98%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.9 out of 5
Read KJ Beckett Reviews
Visit Website

Phone:

0800 808 5446

Email:

customerservices@kjbeckett.com

Location:

6 Londonderry Farm Keynsham Road Willsbridge Bristol
Bristol
BS30 6EL

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KJ Beckett 5 star review on 25th June 2025
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KJ Beckett 5 star review on 29th April 2025
Y Pepper
KJ Beckett 5 star review on 29th April 2025
Y Pepper
KJ Beckett 5 star review on 18th March 2025
T KOI
KJ Beckett 5 star review on 24th February 2025
A
KJ Beckett 5 star review on 10th October 2024
E McNeile Jones
KJ Beckett 5 star review on 14th February 2024
A Lewis
33
Anonymous
Anonymous  // 01/01/2019
I couldn't be more satisfied with my purchase of a Roka bag from K J Beckett. I spoke to Customer Services as I needed to check the actual size of the bag. They checked their stock immeditely and let me know within 30 seconds. I then ordered the bag on 26th November early afternoon and it was at the Royal Mail distribution centre by midnight the same day. Sadly Royal Mail were not as good and it took them another 6 days to get the bag to me. But that wouldn't stop me from using Becketts again. I would highly recommend them.Excellent service
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Posted 1 year ago
Bag dispatched and arrived quickly. Great selection of bags available online.
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Posted 1 year ago
Well i bought first time N its very nice straight forward & easy to Order.
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Posted 1 year ago
Extremely slow - handling times of 5 business days in some cases before even posting. Slow response time and poor customer service. Eventually got a refund after 7 business days without items being posted, and they said refund would take 10 business days to appear in account. Just seems very slow and scammy
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Posted 1 year ago
Many thanks for your feedback. We do state any handling times on the product pages but our sincere apologies this one was taking a little longer than advertised. We did offer a generous discount due to the delay and responded to you within 1 business day but we fully understand your wanting to cancel it, we're working with the warehouse to speed up the processing time on those affected items. Most refunds do tend to take a couple of business days to show on your account though 'upto 10 business days' is normally the advice of the banks / payment providers.
Posted 1 year ago
Very quick delivery, great service
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Posted 1 year ago
Absolutely on time and know hassles 👍👍
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Posted 1 year ago
Awesome sunglasses, excellent delivery service & great communication.
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Posted 1 year ago
An excellent retailer with a wide choice of goods for the discerning customer
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Posted 1 year ago
Too Long delivery time - ended up cancelling my order
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Posted 1 year ago
Many thanks for your feedback. Our sincere apologies customs took longer than usual to process this package.
Posted 1 year ago
Easy online shop. Great choice of products and colours. Quick delivery. Delighted with my purchase.
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Posted 1 year ago
Quality silk scarf, well priced. Pleased, although delivery touch slow.
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Posted 1 year ago
Great service. Needed the glossy tights last minute for an event. Perfect delivery time.
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Posted 1 year ago
Excellent service speedy delivery and quality of of the product was good. Would recommend this company.
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Posted 1 year ago
What's not to love about this cute bag ? The colour is great, size perfect for a phone, tissues & lippy, comfortable & easy to wear as cross-body. Well made, too!
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Posted 1 year ago
Good to have locally based supplier of Bruhl jeans & trousers. Previous purchases valued, although last jeans were too small. When measured they were a size smaller than shown on label. Lerger size not availble from you so had to be bought elsewhere. Warning to you about other stock of Genua !!! jeans - quite possibly they will be small & likely to be reurned. Currently awaiting refund for returned jeans. Not your fault. Happy to deal with you again
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Posted 1 year ago
Absolutely love my product. It came in decent packaging so nothing was damaged and got delivered really quick. I have no faults from start to finish.
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Posted 1 year ago
Muy serios y responden rápidamente en cualquier consulta que les haces. La atención al cliente de 10. Precios buenos y mucha calidad.
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Posted 1 year ago
Great overall. Good product amazing price.
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Posted 1 year ago
Great price and prompt delivery. Definitely use KJ Beckett again
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Posted 1 year ago
Good communication, fast delivery and a great product for a good price.
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Posted 1 year ago
KJ Beckett is rated 4.8 based on 2,271 reviews