KJ Beckett Reviews

Name: KJ Beckett
Address: 6 Londonderry Farm Keynsham Road Willsbridge Bristol, Bristol
Rating: 4.75

4.8 Rating 1,703 Reviews

96 %

of reviewers recommend KJ Beckett

4.8

Based on 1,703 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 808 5446

Email:

customerservices@kjbeckett.com

Location:

6 Londonderry Farm Keynsham Road Willsbridge Bristol
Bristol
BS30 6EL

Write Your review

Tell us how KJ Beckett made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

KJ Beckett 5 star review on 14th February 2024

Anonymous

Anonymous // 01/01/2019

Filter: Rated 3 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I loved the bag, but as the website I bought the item from was in Danish I was very surprised that the item was sent from the UK - and therefore I have to pay quite a bit of money in VAT to have the item released from customs.”

Helpful Report

Posted 5 months ago

“Very pleased with service”

Helpful Report

Posted 6 months ago

“Long delivery and info about playing 40 dollars for tax”

Helpful Report

Posted 9 months ago

“I was quite disappointed with the black folio I purchased in your sale which was described as leather, and it clearly wasn't. Maybe faux but certainly not genuine leather.”

Helpful Report

Posted 9 months ago

Many thanks for your feedback. We're very sorry to hear you were dissatisfied with this item. The product is made of bonded leather.

Posted 9 months ago

“colour not grey although described as grey online. picture does not reflect size of backpack on a person despite measurements being given. asked for support with meeting time frame to return backpack but did not have a reply.”

Helpful Report

Posted 10 months ago

“Quick shipping, but the product wasn't exactly as displayed. I was looking specifically for the older version of the patch on the front of the Cora and Spink Tiger Bum Bag, which was the picture advertised and why I chose KJBeckett, but was sent a different version. It's a relatively small thing but it was the reason I chose to buy through KJBeckett and not another store.”

Helpful Report

Posted 1 year ago

“Very happy with the frame exactly what I was looking for. But unfortunately, one of the frames arrived broken.”

Helpful Report

Posted 1 year ago

“The experience purchasing was ok but I haven't recieved my parcel yet?”

Helpful Report

Posted 1 year ago

“Earrings were a bit dissapointing actually Too small Too thin Backing etc.”

Helpful Report

Posted 1 year ago

“First time using this site and item had been opened and re packed!”

Helpful Report

Posted 1 year ago

“Hi I purchased long gloves . The quality were great just didn’t match my gown. I went to return but it was 30.00 to ship more than the original glove cost. Should be a place within the states to return items . Donna”

Helpful Report

Posted 1 year ago

Hello, Thank you for raising this to our attention. The returns postage quote you have received seems quite high. We have reached out to you privately with a different return option. Kind regards, KJ Beckett

Posted 1 year ago

“Very expensive when you have to pay customs. Wont be buying again”

Helpful Report

Posted 2 years ago

“Sorry - I haven’t received it yet. Hoping it’s not too far away”

Helpful Report

Posted 2 years ago

“Ok quality. Shipping late. Poor communication on when to expect delivery once it got to US”

Helpful Report

Posted 2 years ago

“The overall service, delivery and communication were good. It's just the attention to detail which left something to be desired. You spelled my surname wrong on the delivery label and indeed on this request for feedback. You also put the necklace the wrong way round in the presentation box so on opening it my wife was presented with just the chain not the lace effect. Bit disappointing!”

Helpful Report

Posted 2 years ago

Thank you for your review. I am sorry to hear the item was not correctly presented in the box - I will inform the warehouse of this. I must stress that the surname on your shipping label and review request would be exactly as you had entered into the website at the time you placed the order.

Posted 2 years ago

“KJ Beckett delivered our order swiftly and in perfect order. Belt ordered was a tad disappointing - a Black/brown reversible Ted Baker belt which cant be reversed without a small screw driver to take off the clasp and change. Not ideal really for the money to be honest.”

Helpful Report

Posted 3 years ago

“Delighted with the socks.Not so delighted that I had to pay - unexpectedly - a 16 euro customs invoice on delivery.”

Helpful Report

Posted 3 years ago

“There was a delay getting the bracelet. In the end the company had to send me a new bracelet, next day delivery. The people I spoke to were very pleasant and helpful. Bracelet nice.”

Helpful Report

Posted 3 years ago

“Tracking my purchase was a hassle”

Helpful Report

Posted 3 years ago

“Everything online worked smoothly. The website says 5-7 working days for delivery. It took my item closer to 15 days to arrive which had me a bit concerned. However the emails I sent querying the delay were promptly answered.”

Helpful Report

Posted 3 years ago

KJ Beckett is rated 4.8 based on 1,703 reviews