KJ Beckett Reviews

Name: KJ Beckett
Address: 6 Londonderry Farm Keynsham Road Willsbridge Bristol, Bristol
Rating: 4.76

4.8 Rating 1,877 Reviews

96 %

of reviewers recommend KJ Beckett

4.8

Based on 1,877 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 87%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0800 808 5446

Email:

customerservices@kjbeckett.com

Location:

6 Londonderry Farm Keynsham Road Willsbridge Bristol
Bristol
BS30 6EL

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KJ Beckett 5 star review on 10th October 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I hadn’t received my order and contacted the company direct, David was so helpful and went above and beyond to make sure my order arrived on time. He even checked when it had arrived that everything was ok. Thanks David!”

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Posted 1 day ago

“Lovely duffle bag. Product was despatched promptly and arrived in good condition. Some issues with Royal Mail tracking but excellent customer service from David. All emails were answered swiftly.”

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Posted 2 days ago

“Great communication from seller. Lovely photo frames, just what I was looking for, at a great price. They came well packaged and on time. Thanks you, would definately recommend”

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Posted 3 days ago

“Personal not corporate impersonal.”

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Posted 4 days ago

“Great service, very quick to answer my query!”

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Posted 5 days ago

“Great company, lovely products!”

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Posted 6 days ago

“Received my product on time, well packaged. The bag I received was new and in fantastic condition. Will shop here again in the future. Thank you.”

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Posted 6 days ago

“I couldn't be more satisfied with my purchase of a Roka bag from K J Beckett. I spoke to Customer Services as I needed to check the actual size of the bag. They checked their stock immeditely and let me know within 30 seconds. I then ordered the bag on 26th November early afternoon and it was at the Royal Mail distribution centre by midnight the same day. Sadly Royal Mail were not as good and it took them another 6 days to get the bag to me. But that wouldn't stop me from using Becketts again. I would highly recommend them.Excellent service”

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Posted 1 week ago

“Bag dispatched and arrived quickly. Great selection of bags available online.”

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Posted 1 week ago

“Well i bought first time N its very nice straight forward & easy to Order.”

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Posted 1 week ago

“Extremely slow - handling times of 5 business days in some cases before even posting. Slow response time and poor customer service. Eventually got a refund after 7 business days without items being posted, and they said refund would take 10 business days to appear in account. Just seems very slow and scammy”

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Posted 1 week ago

Many thanks for your feedback. We do state any handling times on the product pages but our sincere apologies this one was taking a little longer than advertised. We did offer a generous discount due to the delay and responded to you within 1 business day but we fully understand your wanting to cancel it, we're working with the warehouse to speed up the processing time on those affected items. Most refunds do tend to take a couple of business days to show on your account though 'upto 10 business days' is normally the advice of the banks / payment providers.

Posted 1 week ago

“Very quick delivery, great service”

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Posted 2 weeks ago

“Absolutely on time and know hassles 👍👍”

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Posted 2 weeks ago

“Awesome sunglasses, excellent delivery service & great communication.”

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Posted 2 weeks ago

“An excellent retailer with a wide choice of goods for the discerning customer”

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Posted 2 weeks ago

“Too Long delivery time - ended up cancelling my order”

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Posted 2 weeks ago

Many thanks for your feedback. Our sincere apologies customs took longer than usual to process this package.

Posted 1 week ago

“Easy online shop. Great choice of products and colours. Quick delivery. Delighted with my purchase.”

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Posted 3 weeks ago

“Quality silk scarf, well priced. Pleased, although delivery touch slow.”

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Posted 3 weeks ago

“Great service. Needed the glossy tights last minute for an event. Perfect delivery time.”

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Posted 3 weeks ago

“Excellent service speedy delivery and quality of of the product was good. Would recommend this company.”

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Posted 3 weeks ago

KJ Beckett is rated 4.8 based on 1,877 reviews