KIS Bridging Loans Reviews

Name: KIS Bridging Loans
Address: Simmonds Place, Saunders Way, Cullompton, Devon
Rating: 4.96

5.0 Rating 277 Reviews

99 %

of reviewers recommend KIS Bridging Loans

Company Reviews

Metrics

Info

5.0

Based on 277 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0800 644 6555

Email:

info@kisfinance.co.uk

Location:

Simmonds Place,
Saunders Way,
Cullompton
Devon
EX15 1BS

KIS Bridging Loans 5 star review on 30th March 2023

Anonymous

Anonymous // 01/01/2019

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English

“Sam was excellent, helped me through each stage and explaining what was required. He was also very good at ensuring solicitors acted promptly. I was very grateful for his support throughout. The reason I did not give 5 stars is because he was not always available to talk with on the phone, and others who answered the phone were unable to help, so I had to call back or leave a message.”

Helpful Report

Hello, thank you for your kind review about Sam, he is one of the most experienced bridging advisers and very well thought of throughout the industry, we are lucky to have him with us. As a company we note and fully understand your comment about not always being able to get hold of Sam by phone, and others who answered not being able to help. Generally, we find bridging loan applications go through much more quickly and smoothly if one adviser deals with it throughout. Our 4 bridging advisers each have areas of speciality, so each case is dealt with by our most suitable adviser. Advisers spend many hours each day on the phone, so although, if already engaged, they may not answer every call they have personally, one of the other 3 bridging advisers will answer instead. They will usually arrange for your adviser to call you back as soon as they are available. This is usually quite quickly, plus it is better to speak to the adviser who knows your case thoroughly. Since we are open from 8am to 10pm 7 days a week, advisers are not always available. When this happens the adviser who has answered the phone will look at your file and assist you

“Sam was extremely helpful with a rather difficult and changing situation. I would recommend them to anyone requiring value and quality service...”

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“Sam O’Neill was simply fantastic from start to finish. His understanding of the lending market is broad, and well researched. He guided me through a process in excellent fashion, attentive, understanding and extremely diligent. I’ve worked with several brokers in the industry, Sam is the best in the business; highly underrated.”

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“Mathew looked after our bridging loan application. His customer service was exceptional. He did all the chasing and kept everything on track. His calm reassuring email repies came back within an hour. I would without doubt recommend KIS.”

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“Sam was clear and concise in communications. Sam was sensitive in his support of my elderly mother. A speedy, efficient and pleasantly delivered service against a short timeline.”

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“Super customer service , all done within 1 month with no hassle just fast efficent service , got me a super deal so will definately use again , highly recommend”

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“KIS Bridging Loans, were very efficient and supportive throughout the process, thanks to Phoebe and team”

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“Honestly cannot recommend KIS finance enough. We received such a good service throughout the whole bridging loan process from Mathew Philips. The communication and support has been faultless. Thank you!”

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“Having made an initial enquiry via the online form we were quickly called by James. He was friendly and very helpful and went through all the option we had. We had an offer in principal in days and used it to get an offer accepted on a new property in need of restoration. From the on we dealt with Phoebe who proved to exceptional in all matters. She guided us through the entire process, assisted with paperwork etc. She was our single point of contact throughout the entire time it took right to completion and handover. Phoebe has exceptional customer service skills which made everything run seamlessly. We have now gestation in recommending this company. If you need finance fora project you cannot in our opinion do better.”

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“Phoebe, James, and their KIS team performed impeccably and professionally from the start to the very successful finish of a reasonably complex bridging loan. I happily award them 5 stars for their service and would commend them to anyone without reservation.”

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“Staff very knowledgeable about their products and also keen to find the right solution that’s fits your requirement”

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“I contacted KIS needing a quick completion in order to purchase a property that was going to be re-marketed. They made the process very easy and very speedy. Responses to my emails were very quick, usually within a few hours. The solicitor they chose was equally as quick. Sam made the whole process stress free for me and was very clear about the documentation he required in order to progress my loan. He also chased the solicitor and kept me copied in to all emails which made for excellent communication.”

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“Friendly, professional service. Sam was exceptional. He maintained the highest standards of communication with me throughout my loan application process. Although the process took a lot longer than anticipated, due to problems out of his control, Sam went out of his way to ensure we ‘got there in the end’.”

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“I felt that my consultant, Sam O'Neill did everything he could to get my bridging loan processed as quickly as possible. He answered all my questions, found me a good deal, and followed up with all concerned. He was good at communicating with me about progress, and responded quickly to any queries or issues I had. Very happy with the service.”

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“KIS were absolutely excellent throughout. They talked me through how the finances worked for the loan I needed, how the process worked and found me the best loan in the market on terms that I was very happy with. If you're looking for a broker that goes the extra mile for you then I'd recommend KIS.”

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“Excellent service from Phoebe”

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“KIS was amazing especially Phoebe, the consultant I was dealing with. They literally took all the stress out of the process, handled everything and gave me the best deal and with clarity. Highly recommended.”

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“If you need bridging then I can't recommend KIS enough. My situation was far from straightforward. I had spoken to other brokers and everything seemed to be a drama or not what I needed. Then I spoke with Sam. Everything was straight forward, drama free. I am sure there was lots done Sam's end but he was making it seem effortless. Kept me informed, kept things on track to tight time lines. Always responded quickly and I felt I was in safe hands with a professional who knew what they were doing. This is by far the best broker I have worked with. Everything is explained in a way you understand. I felt he was genuinely finding the best for me. And compared to other broker fees kis came out top for me. Thank you, this has totally turned things around for me!”

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“Absolutely thrilled with the way my application was dealt with. Thoroughly professional .”

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“Through my businesses we have been arranging bridging loans and other types of finance with KIS for about 15 years now. We have done simple straight forward loans and many that have been complex. KIS are Simply a friendly family owned business, where everyone there has years of experience. When I want to speak to them I just pick up the phone whatever time it is or day of the week because they always answer. For service they really are excellent, nothing like it. I just hope that I retire before they do, as wouldn’t want to have to look for a replacement. Would happily recommend them to anyone.”

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KIS Bridging Loans is rated 5.0 based on 277 reviews