Kilt Society Reviews

Name: Kilt Society
Address: 170B Great Junction Street, Edinburgh
Rating: 4.84

4.8 Rating 5,820 Reviews

99 %

of reviewers recommend Kilt Society

4.8

Based on 5,820 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	98%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

Visit Website

Phone:

0131 516 9225

Email:

hello@kiltsociety.com

Location:

170B Great Junction Street
Edinburgh
EH6 5LJ

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Kilt Society 5 star review on 21st August 2022

Richard Gaddis

Kilt Society 5 star review on 30th July 2022

Maria Thompson-Slaven

Kilt Society 5 star review on 20th June 2022

115

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Huge amount of products, great choice, fantastic quality, super price and fast delivery.......not sure I could possibly need or want anything else. Thanks”

Helpful Report

Posted 8 years ago

Woah Steve! Thanks so much, what brilliant review! We're just thrilled to hear you are so impressed with your order! - Sam

Posted 8 years ago

“Excellent products. Even better service. The only problem is I need to carry a cane to beat off the women now”

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Posted 8 years ago

we don't doubt it Vincent! Thanks so very much for your awesome review, your outfit must look great on, we'd love to see a photo if you had the time to send us one over - Sam

Posted 8 years ago

“Good quality. Excellent service. Friendly and efficient staff. Acceptable prices. Would highly recommend.”

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Posted 8 years ago

Thanks Willma :) It was lovely chatting with you and I'm so pleased to hear you are so pleased with your order! Thanks so much for taking the time to leave us such great feedback! - Sam

Posted 8 years ago

“Good quality item, delivered promptly. Thank you!”

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Posted 8 years ago

Thanks so much! We're thrilled to hear you are so impressed with your order! - Sam

Posted 8 years ago

“Kilts not despatched 'til I contacted KS to say overdue. There response: Delivery on time is an "upgrade" (but will waive extra charge Then KS said in stock items were you TG of stock. (They suggested I accept wrong tartan and/or wrong size) Then KScancelled legally binding contract because they did not want to meet their liabilities. Then items were delivered and I had to pay for goods again.”

Helpful Report

Posted 8 years ago

Hi Richard, I can see that one of our team got in touch with you regarding your order to let you know that sadly a few of the items you had selected were unfortunately out of stock and offered alternatives. As none of the alternative options were suitable we refunded the order back to you in full. It does look as though there was a bit of an admin error in the customer service team as your items became available the very next day and were sent out to you by our warehouse team. On receipt of the goods we were thrilled to hear you were happy to keep the items and kindly agreed to pay for the order again. We do understand that this might not be the best first impression of us, as you've not ordered before but it seems the mistake was just due to simple human error and I do hope you'll think of us again in the future if you need any further accessories - Sam

Posted 8 years ago

“Absolutely beautiful! Very well crafted! A piece of my heritage that can be passed on to further generations. Thank you so much!7”

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Posted 8 years ago

Thanks Betty, for taking the time to leave us a lovely review. I'm so pleased you were impressed. It's so lovely you can pass this on. ~Rachel

Posted 8 years ago

“Service brilliant! Look so cool on my white settees! Love the contemporary look”

Kilt Society 5 star review on 13th October 2016

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Posted 8 years ago

Thanks for sharing the picture. It's so lovely to see. ~Rachel

Posted 8 years ago

“The item I purchased was ideal - exactly as described and perfect for the job!.”

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Posted 8 years ago

Hi Sue, thats brilliant news!! Thanks so much for your brilliant review! Hopefully we'll see you back with us again if you need any further accessories - Sam

Posted 8 years ago

“the products are high quality and authentic”

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Posted 8 years ago

Hi Addison, We're so pleased to hear you are so impressed with your order! Thanks so much for taking the time to leave such an awesome review! - Sam

Posted 8 years ago

“My brotch was just like the picture. Beautiful”

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Posted 8 years ago

Thanks so much Jessie! We're so pleased to hear that your brooch is exactly what you had hoped for! -Sam

Posted 8 years ago

“Excellent value and efficient service after the initial tartan choice problem had been rectified. Prompt delivery, very pleased with the quality. On discovering that the flashes were missing, one brief phone call and they were delivered the next day. Overall delighted! One minor issue though. I am not online at home and have to go to my local library to check my e mails. Maybe a mobile phone txt alert to make me aware of the initial problem could have remedied the situation earlier. Thank you all.”

Helpful Report

Posted 8 years ago

Hi Mark, Thanks so much for your kind feedback! We're thrilled to hear you are so impressed with your order, your idea of a text alert service is an interesting one! Hopefully we'll see you back with us again if you need anything else in the future! - Sam

Posted 8 years ago

“Great little waistcoat for our son. Good quality for the price and excellent service from the kilt society”

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Posted 8 years ago

We're so pleased the waistcoat fitted well! Thanks so much for taking the time to leave us such a great review! - Sam

Posted 8 years ago

“Needing some trews at short notice, I ordered from the Kilt Society and was rewarded with quick delivery and a quality trousers. No hesitation in recommending them.”

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Posted 8 years ago

Hi Peter, It was no problem at all to help you out! Thanks so much for leaving us such great feedback and for recommending us too! - Sam

Posted 8 years ago

“Quick efficient service, belt came within days and was good quality, thankyou.”

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Posted 8 years ago

That is so great to hear Douglas! Thanks so much for leaving us such great feedback! - Sam

Posted 8 years ago

“Full service was 1st class and the girls were so helpful and had lovely, friendly voices which matters much when conducting phone transactions.”

Helpful Report

Posted 8 years ago

Wow thanks Carl! It was really lovely chatting with you on the phone, we're just delighted to hear you are so impressed with your order! Hopefully we'll see you back with us again soon! - Sam

Posted 8 years ago

“Good service good kilt for the price amazing”

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Posted 8 years ago

Thanks for your great feedback Eric! We're really pleased to hear you are happy with everything! - Sam

Posted 8 years ago

“Quick shipping, high quality goods”

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Posted 8 years ago

Thanks Ben! We're so pleased to hear you are so impressed with your order! - Sam

Posted 8 years ago

“Ordering a made to measure garment over the internet is a very risky and expensive decision. Thankfully our experience has been rewarding. The kilt is impeccable and the quality of the other items ordered are outstanding. Thank you Kilt Society for a great experience.”

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Posted 8 years ago

Wow thanks so much Sharon, we're so pleased to hear that the kilt fits so well! Hopefully we'll see you back with us again in the future if you need any further accessories - Sam

Posted 8 years ago

“The Trews I had made for my husbands birthday are lovely, the workman ship is good, but as with all things that are not measured by the tailor, we had a small problem with the leg length being too long, and a little too baggy around the hem. I had re pinned the small changes needed and emailed the company straight away to ask if I could send them back for the alteration. I was firmly told this was not possible, they only make to the measurements we sent, so our fault if the fit was less than perfect. I feel with such an expensive item, this was really poor service. The Trews are not wearable as they are, so I will have to take them to a tailor here to adjust. Very poor customer service and follow up. Such a shame on such a nice item and such good service and help before hand, but then nothing when a small adjustment is required. Hugely disappointing all around.”

Helpful Report

Posted 8 years ago

Hi Anna, Glad you're happy with the quality of your trews but sorry to hear about the issues with measuring and fit. We absolutely offer alternations so surprised to hear this. I'll drop you an email with a link to our free returns service where you can send them back to us for alteration. Fergus

Posted 8 years ago

“Items were exactly what was ordered and delivered quickly.”

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Posted 8 years ago

Hey Brian, Thanks for taking the time to leave us a review. I'm so pleased to hear you were happy with your product and our service. ~Rachel

Posted 8 years ago

Kilt Society is rated 4.8 based on 5,820 reviews