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Kidshivis.co.uk Reviews

4.8 Rating 2,170 Reviews

96 %

of reviewers recommend Kidshivis.co.uk

Company Reviews

4.8

Based on 2,170 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Kidshivis.co.uk:

We specialise in supplying children's size high visibility vests, safety clothing and accessories to a wide variety of customers throughout the UK, and stock a wide selection of kids hi-vis vest colours and sizes, along with our extensive range of children's safety and outdoor clothing and accessories. With 15 years experience in this market we pride ourselves on our knowledge of the product, our high level of customer service, competitive delivery rates and quick order fulfillment.

Visit Website

Phone:

01257421399

Email:

info@kidshivis.co.uk

Location:

Derbyshire Services, Unit 106, Bradley Hall Trading Estate,
Bradley Lane, Standish,
Wigan
Lancashire
WN6 0XQ

Kidshivis.co.uk 5 star review on 11th February 2024

Kidshivis.co.uk 5 star review on 15th November 2023

Kidshivis.co.uk 5 star review on 24th October 2023

Kidshivis.co.uk 5 star review on 22nd October 2023

Kidshivis.co.uk 5 star review on 5th October 2023

Kidshivis.co.uk 5 star review on 15th September 2023

Kidshivis.co.uk 5 star review on 13th November 2020

32

Anonymous

Anonymous // 01/01/2019

Filter: Rated 2 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered two kids vests, different sizes but you sent both the same size. The wrong one was a birthday present so I couldn't give it to her!”

Posted 3 years ago

“Still not recieved my order - boys rain suit. I have emailed and rang and left a message but still no response or delivery”

Posted 3 years ago

Hi, we are very sorry for the delay in delivery of your order. Both 1st and 2nd Class Royal Mail deliveries have been delayed since April due to Coronavirus, along with the large amount of people ordering products online for delivery via Royal Mail.

Posted 3 years ago

“Delivery did not contain correct parts. Two left legs were delivered for a child's wheelbarrow. This has been taken to my daughters house for my grandsons birthday tomorrow so we need a right leg delivering to her immediately in order to avoid disappointment. The new delivery address needs to be ; 20 Carlingford Terrace RADSTOCK BA3 3QA. PLEASE RING ME ON 07754 541144 to confirm. Fiona Neville”

Posted 3 years ago

“Message envoyé dans la foulée d'une commande effectuée en double par erreur. Message resté sans réponse plusieurs jours puis comme seule réponse : "Désolé votre commande est partie !". Sans aucune proposition de solution. L'enfant se retrouve donc avec une brouette en double !”

Posted 3 years ago

Hi, You placed 2 seperate orders with us at different times by 2 different people under 2 different names. Both your orders were dispatched before we had received your email informing us that one of them was a duplicate order. Also due to the large amount of orders we process it's not always possible for us to check for duplicate orders if they are ordered at different times under different names, sorry.

Posted 3 years ago

“Rubish. Ygffwg”

Posted 3 years ago

“At this time have not received order so not very good also no contact from seller regarding delivery etc”

Posted 3 years ago

“Products not of great quality. Disappointing, I was expecting something a little better than budget store quality.”

Posted 4 years ago

“After placing my order found same item for £8.50 cheaper in my local supermarket , plus I paid p&p on top of that . Check before you buy!!”

Posted 4 years ago

“I thought they would come with a strap of some sort so it would stay in place”

Posted 4 years ago

“Delivery was too very late and no explanations were given for this”

Posted 4 years ago

Hi, we are very sorry for the delay in turnaround of your print order. We have been much busier than anticipated recently which resulted in a back-log of print orders. Many apologies again.

Posted 4 years ago

“Paid for next day delivery, order did not arrive. Emailed customer services to query the status of my order to be advised that next day delivery is not available to my area. This is not stated anywhere on the website or during the ordering or payment processes. Had I been aware of this I would have paid £1.79 for royal mail first class delivery rather than £7.99 for a service that was not available to me. I did respond to customer services stating this, but received no reply.”

Posted 4 years ago

“Ordered with them because of the delivery... 48 hours parcel force. But still haven't received my items and I had to contact THEM to be told they were waiting for stock. Let's see if it turns up.”

Posted 4 years ago

“My little boy loved his litter picker gloves an hi-biz.... he's saving the environment! By picking litter up.... he's in his eliminate... he's been learning about saving the planet in school.. and he feels he's doing his bit.”

Posted 4 years ago

“You sent wrong items”

Posted 4 years ago

We are very sorry to hear about this. Please get in touch with us with your order details and we will arrange to send out the correct replacements.

Posted 4 years ago

“I put in the order in February and received the vest in May.”

Posted 4 years ago

Hi, You placed the order on the 24th April, not February. You can log in to your account and see the date that you placed the order by clicking on the order details in the 'Order History & Details' section of your account.

Posted 4 years ago

“we placed an order for the time with yourselves, we order 20 hi-vis vests, they arrived on time but the quality was very poor.”

Posted 5 years ago

We are very sorry to hear about your opinion of the vests. We think that our vests are very good quality and fit for the price. You are welcome to call or email us to discuss if there's any way we can resolve this issue for you.

Posted 5 years ago

“ordered kids disposable lab coat received a hamat suit could not get hold of customer services ....ordred for a last minute world book day costume so not ideal”

Posted 5 years ago

Hi, we haven't received any calls or messages or emails from yourself about this, but obviously we are very sorry about this which seems to be an error in picking the order. You are welcome to contact us to arrange a return or you can return the item for a refund along with both shipping costs.

Posted 5 years ago

“Parcel arrived damaged with two litter pickers missing I e-mailed to report the items and got no response.”

Posted 5 years ago

Hi, we responded to your email the same day you sent it, and you received it because you replied back to it, and then left your review after this saying that we never responded, which confuses us because the timeline doesn't add up. Anyway, we are committed to resolving your issue which was caused by the order being damaged in transit by the courier which we are very sorry about as we always try to ensure all outgoing packages are securely packed. Many apologies again for any inconvenience this may have caused you.

Posted 5 years ago

Kidshivis.co.uk is rated 4.8 based on 2,170 reviews