Keystones Property Reviews

Name: Keystones Property
Address: 13 Clockhouse Lane, Romford, Essex
Rating: 4.92

4.9 Rating 468 Reviews

98 %

of reviewers recommend Keystones Property

Company Reviews

Metrics

Info

4.9

Based on 468 reviews

Shipping & Delivery
On-time Delivery	100%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Keystones Property:

Keystones Property – “Our Service Is Key” - Keystones Property is a privately owned, family run, independent estate agency offering a wide range of expertise in residential sales, lettings and management. The company ethos is based around a high level service bringing a quality customer experience to our clients. Based in Collier Row, RM5 we operate mainly in the Essex Areas to the East London Borders.

Keystones Property – “Our Service Is Key”

Keystones Property is a privately owned, family run, independent estate agency offering a wide range of expertise in residential sales, lettings and management. The company ethos is based around a high level service bringing a quality customer experience to our clients. Based in Collier Row, RM5 we operate mainly in the Essex Areas to the East London Borders.

We offer:-

• Free valuations - sales and lettings properties
• 24hr management line (only managed properties)
• Accompanied viewing - up until 9pm
• Rightmove, local and online advertising
• High level customer service

Experience Keystones and experience a company who will go the extra mile for the client. We also pride ourselves with over 30 years sales and lettings experience, plus an extensive knowledge of our local surroundings.

Visit Website

Phone:

01708909100

Email:

scott@key-stones.co.uk

Location:

13 Clockhouse Lane,
Romford
Essex
RM5 3PH

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I would definitely recommend Keystones. They are a helpful and hard-working team who completely supported us throughout our move. Always someone happy to help.”

Helpful Report

Dear Shauna, Thank you for your kind review, we hope you will enjoy your new home. Regards Keystones

“Very happy with service we received from keystones. Adil and his team have been very helpful , would recommend”

Helpful Report

Dear Anonymous Whoever you are, thank you for your review, Adil will be pleased Regards Keystones

“We are very pleased with the service we received from keystones Adil was very professional and efficient would definitely recommend .”

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“Thanks Keystones agent for helping us to purchase a property recently. Mr Adil Sljivar and Mr Jay Leonce did their best to get our purchase to be done without delay. We do appreciate all the work being done by them.”

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“5-star service from Jay Leonce at Keystone Property. Jay arrived for my viewing promptly and was both pleasant and professional. He was able to tell me in detail about the property and local area, which helped with my decision-making. Jay responded to my queries with ease, ensuring that the purchasing of my house was a smooth, seamless one. He is far from a pushy salesperson which can often be quite off-putting when purchasing a property, instead his professional and calming nature kept the stresses of buying a property to a minimum. I will most definitely recommend Jay/Keystones in the future.”

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Deborah Thank you for your kind words and review. Jay will be over the moon Regards The Keystones Team

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“From the outset the Keystones process has been seamless in the letting of our property. The Team, in particular Adil, Jay and Ross, have been professional, informative and friendly. We felt very comfortable with their marketing and as a result we had several viewings within 2 days and a confirmed letting on the 4th day. I would not hesitate in using them for any further business that we may have in the future and thoroughly recommend them to others.”

Helpful Report

Dear Mr & Mrs Whitehead Thanks for your review, we have a very quick turnaround with our lettings team. Great to have you on board as landlords Speak soon Keystones Property

“Jay is a fantastic estate agent, very helpful and we are grateful for his service in helping us to secure a new property.”

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Shawn Thank you for your review, hope the place is great Regards Keystones

“Cannot fault the service from Ross at Keystones. It has been smooth sailing from the start, finding a buyer for the property before it was on the market! Lovely young man, friendly and efficient. Huge thanks to Keystones and Ross.”

Helpful Report

Dear Mrs Taylor Thank you for using our company, Ross worked really hard on your sale. Hope you use us again in the future Regards Keystones

“Very helpful people and solved all our problems very quick. Also, very communicative and respectful. Thank you very much for the help”

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George Thanks for the review Keystones

“A very professional, efficient and dedicated team/ service. There was always someone at the end of the phone who could help, in particular Jay and Scott. Thank you for getting our purchase over the line without too many hurdles.”

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Dear Mrs Young, Thank you for your lovely review, I am glad you have had a smooth sale. Regards Keystones Property

“Helpful, transparent,, available to speak with and most importantly they got the job done efficiently. I would recommend their services and the biggest compliment I can give is that they have my business when I look to sell again”

Helpful Report

Dear Mr Grant Thank you for your review. Thanks for putting your trust in us as a company. I know that the property was out of our area so thank you for putting your trust in me Regards Keystones Property

“We have received a good quality service, with regular updates and suggestions given have been taken on board. I would highly recommend Keystones to my family and friends. Merry Christmas Mr and Mrs Jarrard.”

Helpful Report

Dear Amy, Thank you for your review, we really appreciate it. Merry Christmas too Regards Keystones Property

“Not only were Keystones extremely efficient in finding us a tenant, we were kept informed at every step of the process, which was most appreciated. In particular, Branch Manager, Adil, was very helpful.”

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Dear Mr & Mrs Hart Thank you for your review, we really appreciate it. Adil is brilliant, I am so glad that you used us to rent your place. Regards Keystones Property

“Amazing to work with quality service thanks to Ross , Adil and the rest of the team at keystones .”

Helpful Report

Dear Anonymous Thank you for your kind review, Adil is our Branch Manager and Ross is our Sales Valuer so I am assuming that you are a buyer. Regards Keystones Property

“So friendly and professional! The whole team has been exceptional throughout my ongoing purchase especially Ross who was my main point of contact. He is always on the other end of the phone to answer any questions or concerns I may have. Thank you all!!”

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Dear Trudy Thank you so much for your kind review. Merry Christmas Regards Keystones Property

Dear Trudy Thank you for your review, good luck with your new home Regards Keystones Property

“I am currently in the process of purchasing a property through Keystones Property and the customer service has been excellent! We have been mainly dealing with Ross who has kept us up to date and fully informed throughout the whole process!!”

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Dear Mr Darlow I wish you all the success with your ongoing purchase, fingers crossed it is smooth. Thank you for your review Regards Keystones Property

Dear Ray Thank you for your review We wish you all the best with your purchase Regards Keystones Property

“Great honest firm to work with. They are hardworking and happy to go over and above. We are glad that we used them for our sale!”

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Dear Mr & Mrs Necati Thank you for working with us to sell your home, hope the move goes well. Congrats on winning the Christmas Hamper through our Raffle Draw, your donation helps us support our chosen local charity called Mitchell's Miracles, so thank you for giving. Thanks for the review and good luck in your new home Regards Keystones Property

“The team at Keystones have been great. I have to say they have been much better than other agents we have dealt with. Efficient, courteous, and helpful, but what stands out is their prompt responding to questions, queries and feed back - excellent.”

Helpful Report

Dear Stephen Thank you so much for your kind review. Customer service is extremely important to us, thank you for using our services as a Landlord, I hope the tenants are good and we keep doing business together Regards Keystones Property

Dear Stephen Thanks for your review Welcome on board with us as a Landlord, looking forward to a fruitful relationship Regards Keystones Property

“I’m delighted with the professional service so far given by Keystones. They are a dedicated team. They phone when they say they will. They arrive on time to properly viewings. They are all well dressed. They are all all very polite with a can do attitude. They give a weekly written report on what they’ve done that week on your property behind the scenes, things like how much interest they’ve had against how many views carried out. I can’t fault them at all and I’m really picky. Well done to you all!”

Helpful Report

Dear Cally What a lovely and thoughtful review, I hope the team are treating you well as a Vendor. If there is anyone that you can recommend to us then that would be great. Thanks again Regards Keystones Property

Keystones Property is rated 4.9 based on 468 reviews