“Shoes have arrived after returning the originals.
Not great communication (None) after returning the shoes, but they have now been delivered. I have therefore revised my initial review.
If there was a telephone number for customers, it would definitely help.”
Hi we have processed your exchange and your new shoes were sent out to you yesterday and we notified you this was the case and have supplied the tracking number via email.
“Very easy website to navigate! Lots of amazing products and for a good price. Kept me updated with updates when it would arrive. The item was packed with care”
“2nd time going to KERSHKICKS Glasgow with my son, 1st experience was lot more welcoming than the 2nd, was a online collection 2nd time, was handed shoes that’s it, not a “do you want to try on or check them” ect nothing, think the 2 workers were to busy watching customers in the shop and getting payment from the customer before us which is totally understandable I guess, Great shop though.”
Hi, we are sorry to read your comments, we work hard to ensure our customers enjoy a great experience in our stores. We are always striving to make improvements and welcome your feedback I have passed your review to the store manager who will address it with he team.
“This is the fourth time I have purchased a pair of heat from Kershkicks because they have the best prices compared to there competitors.
Service is always on point as well”
“The quality of the shoes was great and the time they took to arrive considering the disruptions with deliveries was even better. Definitely will be purchasing from again.”
