Keith Builders Reviews

Name: Keith Builders
Rating: 4.89

4.9 Rating 1,059 Reviews

98 %

of reviewers recommend Keith Builders

4.9

Based on 1,059 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.9 out of 5

About Keith Builders:

For all you trade, DIY and home improvement materials you need look nowhere else. Biggest range of stock. Partnerships with biggest brands. Friendly and helpful Staff. Competitive pricing guaranteed

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Keith Builders 5 star review on 25th August 2024

Anonymous // 01/01/2019

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“Ordered quite a large quantity of timber that was on clearance online at a great price. My order was dealt with and confirmed promptly and professionally with regular updates on my order throughout. I took delivery just a few days later and was delighted with the service and quality of product i received. Will definitely be using KBM in future.”

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“Very pleased with this company, good customer service, prompt delivery and good products. Would highly recommend them. Thanks”

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“Quick service. Left the delivery where we asked them to and phoned the day before to make sure we were still okay to accept the delivery. Overall a great experience and would recommend!”

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“Contacted KBM regarding a product. After an initial issue regarding delivery charges .Jeff Smith promptly resolved matters and no delivery fee. Items were delivered on time with the driver telephoning to confirm the address. In fact he was outside the house perfect. Items delivered to drive as requested. Great service from a local business.”

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“1st class service”

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“Excellent service. Delivery person was polite and helpful.”

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“Phoned order, was advised some of items were out of stock so best order online. Gregor talked me through the process very easily. He then offered to deliver items to me and this happened two days later.”

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“Was very pleased with the quality of the decking boards supplied and with the helpful response to my delivery enquiry. Will certainly be re ordering decking boards in near future. Jim Gallon Landscape Gardener”

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“I wanted to do my patio extension myself and found Keith Builders to be the most competitive in price for the materials I needed. I required bulk bags on pallets to move around and this was no problem. Communication was great and the delivery was quick and efficient. Very happy with the service I received”

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“Very easy to order our smoke alarms . We decided to collect”

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“Couldn’t fault the service and delivery of our products, definitely be back for more material when I need it”

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“Good communication and quick delivery”

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“I ordered some slabs for a garden project. The website was easy to use and I received a discount for bulk buying which is always a bonus. The delivery arrived within the 7-10 days time frame. The driver was polite and helpful and was able to place the order over my garden wall to prevent them blocking my drive. Slabs seem good quality although I've not had time to lay them yet. My only complaint would be that there was no heads up as to when the delivery would arrive, no email, call or text, it was only luck that I was home at the time it arrived.”

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“Service was good, helpful at all times.”

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“Blocks arrived in good time and in good condition.”

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“Let me know promptly when my order was ready for the next day. Retrieved items quickly on day. Very pleased with timber supplied.”

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“Had a few deliveries and they are allways delivered quickly. Website easy to order from”

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“I recently ordered Golden Gravel Buff Chuckies from Keith Builders Merchants . I was very impressed with the product . The whole process from ordering online through to delivery was excellent . The delivery guy was very friendly and helpful and the service was first class . I would definitely order again from KBM.”

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“Can highly recommend Keith Builders very helpful and honest as to what you need if your unsure . Would definitely go to them again before anywhere else All staff very friendly.”

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“Clear, easy to use website. Delivery all as promised. Only current issue is material costs but same for everyone”

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Keith Builders is rated 4.9 based on 1,059 reviews