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kate & tom's Reviews

4.7 Rating 1,520 Reviews
96 %
of reviewers recommend kate & tom's
4.7
Based on 1,520 reviews
Customer Service
Communication Channels
Telephone, Email
Read kate & tom\'s Reviews

About kate & tom's:

We’re a small company with one big wish: for you to enjoy an extraordinary holiday, celebration or adventure.

We’re all about good times and friendly luxury.

Making extraordinary memories. Whatever the occasion, whatever the backdrop we have an incredible house for you.

Visit Website

Phone:

01242 235151

Email:

hello@kateandtoms.com

kate & tom's 5 star review on 22nd January 2020
Nikki
kate & tom's 5 star review on 22nd January 2020
Nikki
kate & tom's 5 star review on 24th October 2019
Ed
kate & tom's 5 star review on 28th April 2019
Rebecca
kate & tom's 5 star review on 4th April 2019
Chloe
kate & tom's 5 star review on 27th March 2019
Katie
kate & tom's 5 star review on 14th March 2019
Ruth
80
Anonymous
Anonymous  // 01/01/2019
Very helpful.
Helpful Report
Posted 5 years ago
Thank you very much for your review, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
Excellent organization and good communication.
Helpful Report
Posted 5 years ago
Thank you for your kind words Jane, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
They were very helpful and always emailed back probably
Helpful Report
Posted 5 years ago
Thank you very much for your review Brigitte, we're glad that you had a good booking experience with us. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
Booking etc v efficient especially as we change contact person during the booking process Louise Flett was very friendly and welcoming but also very efficient
Helpful Report
Posted 5 years ago
Thank you for your kind words Sally, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
I loved the welcome cake, the milk and bread waiting for us. All my queries beforehand were answered efficiently and in a friendly way and the property was as described in the details. I did ask for the size of the pool, which wasn't given; I think this would be useful in determining what swim games/inflatables to bring.
Helpful Report
Posted 5 years ago
They were very helpful every step of the way
Helpful Report
Posted 5 years ago
Thank you for your kind words Sylvia, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
Thank you very much for your review Sylvia, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
Just the most perfect home in beautiful gardens. Perfect for large family and friends
Helpful Report
Posted 5 years ago
Thank you very much for your review Graham, we're so pleased to hear that you were happy with our service and the property. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
It was spacious, clean and a lovely house.
Helpful Report
Posted 5 years ago
Great house and great service we recommend Kate and Tom holiday let wholeheartedly. Will definitely use them again. We had the best holiday ever!
Helpful Report
Posted 5 years ago
Thank you for your kind words Amalia, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
They were so seamless throughout the whole booking process and no question was too off peak or tricky! Thank you for your help!
Helpful Report
Posted 5 years ago
Thank you for your kind words Hannah, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
Excellent support and help
Helpful Report
Posted 5 years ago
Thank you very much for your review Alistair, we're glad that you had a good booking experience with us. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
Fantastic service Good communication
Helpful Report
Posted 5 years ago
Thank you very much for your review Sean, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
Very straightforward, friendly and easy to use service. Thank you!
Helpful Report
Posted 5 years ago
Kate & Tom's dealt with all enquiries and our booking promptly and efficiently
Helpful Report
Posted 5 years ago
Thank you for your kind words John, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
Kate and Tom's always kept in contact with me very quickly and we're happy to help straight away with anything that they could. Would definitely recommend and book another trip with them.
Helpful Report
Posted 5 years ago
Thank you very much for your review Sophie, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
I have used Kate and Tom’s now for 4 bookings for important family events at properties that they advertise and have not been disappointed with any of them. The venues have all been excellent and the information about them on the website has been clear, honest and full of helpful detail. Booking has been simple and the members of staff that I have dealt with have all been helpful, knowledgeable and courteous. Matters are dealt with quickly and the tone of e-mails is always polite and friendly which makes dealing with the company pleasant.
Helpful Report
Posted 5 years ago
Thank you very much for your review Rosemary, we're so pleased to hear that you were happy with our service and the property. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms
Posted 5 years ago
We were eith our children and grandchildren. We all loved every minute. Precious memories.we couldn't have wished for anything more. Loved the outdoor pool, hot tub and games room. Loved the garden with the trampoline. Loved walking in beautiful surrounding area. Truly wonderful. We definitely want to fo back there.
Helpful Report
Posted 5 years ago
Thank you very much for your review Ann, we're so pleased to hear that you were happy with our service and the property. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
Great prompt communication via email and phone. Very helpful and friendly .
Helpful Report
Posted 5 years ago
Thank you very much for your review Sangeeta, we're glad that you had a good booking experience with us. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
Made the whole process very easy
Helpful Report
Posted 5 years ago
Thank you for your kind words Richard, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team
Posted 5 years ago
Pleased with their service
Helpful Report
Posted 5 years ago
Thank you very much for your review Anika, we're pleased to hear that you were happy with our service. The kate & tom’s team
Posted 5 years ago
kate & tom's is rated 4.7 based on 1,520 reviews