kate & tom's Reviews

Name: kate & tom's
Rating: 4.73

4.7 Rating 1,520 Reviews

96 %

of reviewers recommend kate & tom's

4.7

Based on 1,520 reviews

Customer Service
Communication Channels	Telephone, Email

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About kate & tom's:

We’re a small company with one big wish: for you to enjoy an extraordinary holiday, celebration or adventure.

We’re all about good times and friendly luxury.

Making extraordinary memories. Whatever the occasion, whatever the backdrop we have an incredible house for you.

Visit Website

Phone:

01242 235151

Email:

hello@kateandtoms.com

kate & tom's 5 star review on 22nd January 2020

Nikki

kate & tom's 5 star review on 24th October 2019

kate & tom's 5 star review on 28th April 2019

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Good service and clear communication”

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Posted 5 years ago

$Read kate & tom\'s Reviews$

Thank you very much for your review Bruce, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

“Good communication from the team and they kept me updated all the way Questions were answered very quickly and efficiently I would use Kate& Toms service again”

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Posted 5 years ago

$Read kate & tom\'s Reviews$

Thank you for your kind words, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

“Good communication and friendly. Really lovely service and will happily book again! X”

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Posted 5 years ago

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Thank you very much for your review Jenna, we're glad that you had a good booking experience with us. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

“The organisation of the holiday went so smoothly any queries dealt with swiftly and efficiently. The staff in the offices, housekeeper, Alison and Roy the maintenance man, were always very friendly and helpful. A great holiday, we will not forget it!!”

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Posted 5 years ago

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Thank you for your kind words Frances, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

“Very efficient and informative. Paid the security deposit back quickly.”

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Posted 5 years ago

$Read kate & tom\'s Reviews$

Thank you very much for your review Julie, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

“Very efficient from first enquiry, booking then our stay. Appreciated the extra attention, I.e. Costa card for when we travelled. The property was amazing, just as shown. Our family age ranged from 75 to 2, there was something for everyone.”

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Posted 5 years ago

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Thank you very much for your review Margaret, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

“Friendly and very efficient service backed by excellent communication .”

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Posted 5 years ago

$Read kate & tom\'s Reviews$

Thank you very much for your review Nick, we're so pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

“Any questions I had were answered on the same day. The phone was always answered and when I am difficultly getting through to the owner / house keeper they assisted.”

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Posted 5 years ago

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Posted 5 years ago

“Excellent customer services, quick reply to everything that I asked. The gift of a guest book for us to use (we were a hen party) was lovely and very thoughtful!”

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Posted 5 years ago

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Thank you for your kind words Lois, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

“Trouble free experience with a friendly, efficient service.”

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Posted 5 years ago

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Thank you very much for your review Pauline, we're glad that you had a good booking experience with us. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

$Read kate & tom\'s Reviews$

Thank you very much for your review Pauline, we're pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

“Everything handled with professionalism and friendliness”

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Posted 5 years ago

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Thank you for your kind words Samantha, we're so glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

“Very quick to respond and knew what we wanted”

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Posted 5 years ago

$Read kate & tom\'s Reviews$

Thank you very much for your review Saif, we're pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

“A wonderful house and grounds, beautifully appointed and equipped, and many very welcoming touches - luxurious finishing and yet the house feels like a home. 13 of us had a most wonderful time - hard to persuade some of the group to leave the house and beautiful grounds! The alpacas, emus, barbecue house and area and hot tube were great ‘hits’ with all. And of course we were close to amazing walks and countryside. A fantastic week in a fantastic home.”

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Posted 5 years ago

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Thank you very much for your review Andrea, we're so pleased to hear that you were happy with our service and the property. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

“Welcomed and very spoilt!”

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Posted 5 years ago

$Read kate & tom\'s Reviews$

Thank you very much for your review Alison, we're pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

“It was lovely to spend time with our whole family and see the cousins playing together”

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Posted 5 years ago

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Thank you very much for your review Esmee, we're so pleased you enjoyed your stay. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

“Good prompt clear communication Timely responses to our questions Unexpected costa coffee card was a lovely touch Good quality information on the Shed and Little Buckley when we were originally searching”

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Posted 5 years ago

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Thank you very much for your review Charis, we're glad that you had a good booking experience with us. We hope you and your party had a great stay at The Shed and if you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

“Prompt and good communications, good website”

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Posted 5 years ago

$Read kate & tom\'s Reviews$

Thank you very much for your review David, we're pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

“The house was cosy and welcoming, Great spaces, and the most comfortable beds ever! House was in a great location for Lulworth and Swanage. Nice welcome pack too. Lovely shallow little pool great for youngsters, Only issue was with the outside furniture, which I wish to discuss with the company.”

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Posted 5 years ago

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Thank you for taking the time to leave this review Ann - we really appreciate it. I will be in touch personally to discuss the outside furniture. Leigh, Client Services Supervisor

Posted 5 years ago

“Very professional but friendly service. Very easy to book and amazing places to stay.”

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Posted 5 years ago

$Read kate & tom\'s Reviews$

Thank you very much for your review Julie, we're pleased to hear that you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

“Kate & Toms were so helpful with all my enquires nothing was too much trouble for anyone, every time I emailed and phoned everyone I spoke to always wanted to assist and help. Will definitely recommend and book through Kate & Tom's again.”

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Posted 5 years ago

$Read kate & tom\'s Reviews$

Thank you for your kind words Jas, we're glad you were happy with our service. If you have any photos from your trip we’d love you to share them with us on social media using the hashtag #kateandtoms The kate & tom’s team

Posted 5 years ago

kate & tom's is rated 4.7 based on 1,520 reviews