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Jon Richard Reviews

4.4 Rating 5,760 Reviews
83 %
of reviewers recommend Jon Richard
4.4
Based on 5,760 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email
Queries Resolved In
6 - 12 Hours
Read Jon Richard Reviews
Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025
Anonymous
Jon Richard 5 star review on 22nd July 2025
Anonymous
Jon Richard 5 star review on 23rd June 2025
Verified Customer
Jon Richard 5 star review on 23rd June 2025
Verified Customer
Jon Richard 5 star review on 23rd June 2025
Verified Customer
Jon Richard 5 star review on 23rd June 2025
Verified Customer
Jon Richard 5 star review on 23rd June 2025
Verified Customer
109
Anonymous
Anonymous  // 01/01/2019
I’ve had so many compliments on this bracelet
Helpful Report
Posted 2 years ago
Just what I wanted at a great price
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Posted 2 years ago
Excellent value, excellent service
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Posted 2 years ago
I bought this set to wear at my vow renewal, i was so happy with it it was perfect and just what I wanted. Great quality and presented in a lovely box.
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Posted 2 years ago
Ordered a necklace and earrings for my daughters Birthday which are fabulous and very pleased with the quality and quick delivery. Unfortunately the gift box was damaged and I contacted the company by Email to explain the problem. They promptly sent me a replacement gift box and apologised for the inconvenience. Was very pleased with the service received.
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Posted 2 years ago
Good quality jewellery Website is easy to navigate I bought items on sale so I managed to find stuff which was good value for money
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Posted 2 years ago
Beautiful jewelry, well made, great delivery service, I definitely recommend it.
Jon Richard 5 star review on 23rd September 2023
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Posted 2 years ago
What a lovely image - thank you! We are so pleased you love it and we appreciate your purchase with us. Kind regards, Jon Richard
Posted 2 years ago
I have recently bought a number of items of jewellery from jonrichard recently and have been really pleased with the majority of items bought. Items arrived very quickly well packaged and exactly the items I ordered no substitutes. The items that I was not totally happy with for various reasons I returned without any problems and my money for these was returned promptly without any questions. I had to report that a chain on a necklace I purchased unfortunately broke and contacted the company. They immediately got back to me and sent me a replacement within 2days which I was most impressed with. I would not hesitate recommending this company to potential customers for the quality of their goods and excellent service and will definately buy from them again.
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Posted 2 years ago
Very happy with the purchase
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Posted 2 years ago
Beautiful
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Posted 2 years ago
A great website easy to use. Kept well informed of the progress of my order. It arrived fairly quickly well packaged. The quality of the good ordered where great value.
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Posted 2 years ago
Jewellery arrived exactly as pictured in beautiful packaging and delivery was quicker than I expected! Would definitely shop again 😊
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Posted 2 years ago
Quick delivery and beautiful rings
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Posted 2 years ago
Bought as a present. Arrived quick. Great quality for price. Small and dainty.
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Posted 2 years ago
I have lots of compliments when wearing this necklace. I have now bought two more as presents.
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Posted 2 years ago
Great product and beautiful finish! Have bookmarked Jon Richards in my browser for future purchases
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Posted 2 years ago
I ordered a lovely rhodium plated pearl and crystal brooch for a friend who will soon be 90. I was so disappointed when it arrived because one of the pearls was missing. I contacted JonRichard straight away and sent a photograph. The lady who dealt with the problem could not have been more helpful, she sent me a replacement which I received the next day. Absolutely excellent service, and I'm sure my friend will be delighted with her present.
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Posted 2 years ago
We ordered the incorrect product but it was changed for us straight away. Nothing was too much trouble for the staff. Excellent service thank you!
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Posted 2 years ago
Beautiful bracelets only downside i thought they would have came in boxes
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Posted 2 years ago
Arrived extremely quick and in beautiful condition and very carefully wrapped
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Posted 2 years ago
Jon Richard is rated 4.4 based on 5,760 reviews