Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,765 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,765 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email
Queries Resolved In	6 - 12 Hours

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I ordered the jewellery for my daughter's birthday/ wedding. It arrived well packaged and on time. My daughter loved her present and will look amazing on her wedding day. Highly recommend.”

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Posted 3 years ago

“Never purchased anything from Jon Richard before, so was hoping that the photo of the necklace was true to life. I need not have worried the necklace was as described and per the photo. Was happy as the necklace was for a present. It was boxed and best of all had 20% off. Win win. Will definitely be looking and buying more.”

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Posted 3 years ago

“Perfect pretty item”

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Posted 3 years ago

“Beautiful necklace and earring set”

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Posted 3 years ago

“Beautiful jewllery and excellent communication”

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Posted 3 years ago

“The item i purchased ia beautiful But on the downside no matching earrings to complete the look”

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Posted 3 years ago

Hi, thanks for your recent review. Our customer service team would be more than happy to help you find earrings to pair with your recent purchase, please contact customerservice@jonrichard.com for further assistance. Thanks, Jon Richard

Posted 3 years ago

“Love this exactly as expected”

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Posted 3 years ago

“Really excellent customer service”

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Posted 3 years ago

“I have ordered range of jewelleries from JohnRichard as I always love their products. I use to buy them from the shop. First time i have ordered from online. Unfortunately some item did not fit and i had to send them back for a refund. I am still waiting for a refund. However the quality of the Jewellery is always good. Hope to buy again in future.”

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Posted 3 years ago

Hi, thank you for your recent review. We aim to process your returns as quickly as possible but please allow up to 14 working days for the refund to be processed from the day you return the products. You will be notified via email when we have processed the refund. Please allow further 2-5 working days for your account to be credited or 2-5 working days for an exchange/replacement item to be sent. Thanks, Jon Richard

Posted 3 years ago

“Incredible customer service. Beautiful product.”

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Posted 3 years ago

“Lovely earrings, very easy to order and excellent service, will definitely order from them again.”

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Posted 3 years ago

“Unfortunately I had to cancel the order so I can't review the item but I will take this opportunity to review the Customer Service Department. The service was excellent and the payment was credited without any problems at all. Thank you. I would not hesitate in shopping with this company again.”

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Posted 3 years ago

“Beautiful earrings! Thank you”

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Posted 3 years ago

“Lovely bracelet and earrings. Very pleased, delivered quick too.”

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Posted 3 years ago

“I ordered a bracelet which the stones fell out of .JonRichard replaced it immediately.”

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Posted 3 years ago

“Just what I wanted it is exactly how it looked goes great with a necklace and earrings I already have would definitely recommend”

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Posted 3 years ago

“Amazing item. Quick delivery. No problems at all”

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Posted 3 years ago

“Fantastic service and a lovely jewellery set. The packaging and presentation was also fantastic.”

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Posted 3 years ago

“came really quick, looks amazing”

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Posted 3 years ago

“Great value, great sales ,pretty products, nice gifts, will recommend to friends and family will definately use again , delivery time is good and company correspondence is great ,, products are smaller than images on line but still really nice”

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Posted 3 years ago

Jon Richard is rated 4.4 based on 5,765 reviews