Jon Richard Reviews

Name: Jon Richard
Address: Tilson Road, Manchester
Rating: 4.36

4.4 Rating 5,574 Reviews

83 %

of reviewers recommend Jon Richard

4.4

Based on 5,574 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.3 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

Visit Website

Email:

webservice@jonrichard.com

Location:

Tilson Road
Manchester
M23 9GF

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Jon Richard 5 star review on 22nd July 2025

Anonymous

Jon Richard 5 star review on 23rd June 2025

Verified Customer

109

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful jewellery at affordable prices. I ordered a few earrings in the sale and I am very happy with them. I also ordered a matching jewellery set (Necklace, earrings and bracelet) to attend a wedding last year and I have recently bought my daughter a matching set for her upcoming prom. Very expensive looking but under £20 a set! Brilliant.”

Helpful Report

Posted 11 months ago

“A very nice necklace that arrived promptly.”

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Posted 11 months ago

“Very good quality and just as described online. Very prompt delivery and well packaged.”

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Posted 11 months ago

“The gift packaging is amazing and the quality is excellent for the fair prices.”

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Posted 11 months ago

“Amazing complemented my wedding outfit perfectly Thankyou so much and delivery was super fast xx” Posted 3 days ago”

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Posted 11 months ago

“Bracelets are beautiful, thank you!”

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Posted 11 months ago

“Very pleased with the jewellery i sets ordered for my bridesmaids.”

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Posted 11 months ago

“Earrings are really beautiful and the delivery was very swift! All in all, I am really happy with JonRichard!”

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Posted 11 months ago

“Amazing complemented my wedding outfit perfectly Thankyou so much and delivery was super fast xx”

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Posted 11 months ago

“Good choice of products on website. Found exactly what I was looking for at the price range I was looking for. Great communication and delivery. Very happy with purchase - thanks.”

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Posted 11 months ago

“I always say that in customer service you cant alwsys get it right but what matters most is how you deal with it when it doesnt go to plan... The customer service experience with regard to how you dealt with a faulty item was exemplary. I cannot recommend you highly enough. Thank you.”

Helpful Report

Posted 11 months ago

“I have bought jewellery in the past from this company and was very pleased with the quality, delivery speed and packaging. More recently their Customer Service has been exceptionally helpful and friendly, replying to my query promptly and efficiently.”

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Posted 11 months ago

“Beautiful jewellery well made and so looking forward to wearing it at my nephews wedding. Prompt delivery.,”

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Posted 11 months ago

“Absolutely gorgeous product. As described, feel sturdier than I expected and for the price. Love them with such quick delivery”

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Posted 11 months ago

“I used this website first time to buy a gift for my mum. It was a good experience the prices are good and delivery was promt.”

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Posted 11 months ago

“Quick service. Lovely designs and good returns policy”

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Posted 11 months ago

“lovely and verified Retailer”

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Posted 11 months ago

“Very happy with all items Recommended”

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Posted 11 months ago

“Really lovely silver set for a birthday present, looks expensive and packaged nicely. Fast delivery will definitely use you guys again”

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Posted 11 months ago

“Great company. Great service!”

Helpful Report

Posted 11 months ago

Jon Richard is rated 4.4 based on 5,574 reviews