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John And Ginger Reviews

4.8 Rating 2,023 Reviews
96 %
of reviewers recommend John And Ginger
4.8
Based on 2,023 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
100%
Accurate And Undamaged Orders
100%
Customer Service
Communication Channels
Email, Telephone
Queries Resolved In
Under An Hour
Read John And Ginger Reviews

About John And Ginger:

We are a beauty salon with an online store. A family run business that has been established for over 20 years, and we have a wealth of experience within the beauty industry, making us the best at what we do.

Our passion for beauty means that our staff are all trained to a high standard. Authorised stockists of all the brands within our collection and our skin care experts are always on hand to give you advise, making sure you are selecting products that are right for you.

Our beauty buyer Alex carefully selects brands from all over the world, making sure that they deliver the best results, from cosmeceuticals and aromatherapy products to organic beauty ranges.

Visit Website

Phone:

01273249466

Email:

customercare@johnandginger.co.uk

Location:

Unit D, 132-134 Albion Street,
Southwick
West Sussex
BN42 4DP

“Excellent customer care, needed to make contact as card payment not authorised. Help and support given to make transaction, fault all myside but wasn't made to feel a fool! Swift communication, confirmation of payment & delivery. Used previously and will continue to.”
Helpful Report
(Shoreham-by-Sea) - Posted 3 months ago
“Website was slow so I rang for help The lady was very helpful so made up for problem experienced!”
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(Shoreham-by-Sea) - Posted 3 months ago
“Finding and ordering the item l wanted was easy. Delivery was quick.”
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(Shoreham-by-Sea) - Posted 3 months ago
“I often purchase my skin care products from J & G, a reliable retailer for premium skin care. Easy to order, quick delivery.”
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(Shoreham-by-Sea) - Posted 3 months ago
“Always get good quick reliable service from this company . Seems to be the only place I can get Eyes of Horus brown mascara from ordered 2 and got a small travel mascara free . Which is great as going on holiday in a few days time. Thank you John and Ginger”
Helpful Report
(Shoreham-by-Sea) - Posted 3 months ago
“Competitive prices and excellent service. Would highly recommend and will order from them again.”
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(Shoreham-by-Sea) - Posted 4 months ago
“Great Company excellent Customer service and very speedy delivery highly recommend”
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(Shoreham-by-Sea) - Posted 4 months ago
“Great service very easy to order and delivery was very quick, I’ll definitely be using, John and ginger again”
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(Shoreham-by-Sea) - Posted 4 months ago
“Great service & good packaging”
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(Shoreham-by-Sea) - Posted 4 months ago
“Easy to navigate the website, good range of products and quick and efficient with delivery. Happy with the service :)”
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(Shoreham-by-Sea) - Posted 4 months ago
“Great selection of items & speedy delivery.”
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(Shoreham-by-Sea) - Posted 4 months ago
“Fantastic service Thank you Rob at Studio 15”
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(Shoreham-by-Sea) - Posted 4 months ago
“Easy to order, delivery not over priced, free when ordering £40+, quick delivery. Found by chance when looking for a certain brand would definitely use again.”
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(Shoreham-by-Sea) - Posted 5 months ago
“Fair priced products delivered on time. Never had any issues with John and Ginger. Great service.”
Helpful Report
(Shoreham-by-Sea) - Posted 5 months ago
“Ordered Dermalogica products online, experience was good. Easy to order, good price and quick dispatch. also included a free sample and a card for a discount on my next oder. Very pleased and will use John and Ginger again”
Helpful Report
(Shoreham-by-Sea) - Posted 5 months ago
“Very good service. Very good value.”
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(Shoreham-by-Sea) - Posted 5 months ago
“Easy to order, quick dispatch, will definitely be using again”
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(Shoreham-by-Sea) - Posted 5 months ago
“Been ordering from John & Ginger for some time find orders are prompt and price spot on. Not forgetting free samples & discounts. Very happy.”
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(Shoreham-by-Sea) - Posted 5 months ago
“Love the nail varnish that I purchase from John and Ginger. Excellent service as well.”
Helpful Report
(Shoreham-by-Sea) - Posted 5 months ago
“The customer service I received was extremely lacking. The products were delayed, but I got pushback on my information sent directly from the company. How can they argue wih their own emails? Well, they did. In addtion, the product, Hopes Relief, seemed half water and half full at that. Very disappointed over all.”
Helpful Report
(Shoreham-by-Sea) - Posted 5 months ago
Thank you for taking the time to leave your review. We are sorry to hear that you were disappointed with your experience. We have reviewed your order and can confirm it was placed late in the evening, processed on the next working day, and delivered within the advised working-day timeframe for our free standard delivery service, allowing for the bank holiday. We are also sorry to hear your comments regarding the Hopes Relief product. This item is supplied to us sealed by the brand, and if there is ever a concern about the consistency or fill level, we are always happy to review photos and batch details so this can be checked properly with the supplier. We always aim to be fair, clear and helpful, and we are sorry this was not how you felt on this occasion.
Posted 5 months ago
John And Ginger is rated 4.8 based on 2,023 reviews