Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.58

“I was extremely excited to give my husband his advent calender as I knew he would love it and he did, Very much , however so far 3 of the bags of popcorn have been soft which has been disappointing. I have also bought him 3 bags of chilli popcorn for Xmas which he has raved about since last Xmas so I’m hoping these bags will be ok. Overall my previous experiences have been great, service and speed also very good . The thank you % off is also a really nice touch to customers and appreciated Thank you”

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Posted 7 months ago

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Hi Debbie, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 7 months ago

“Delicious and decadent”

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Posted 7 months ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 7 months ago

“I first tried this brand as part of a free gift and loved the product so bought some other items for christmas gifts. My purchase experience has been awful. I was sent the wrong product, I have emailed and reached out on social media multiple times and have receieved no response. Whislt I enjoyed th epopcorn, I will not be ordering from them again due to the terrible customer service and inadequacy of the conmpany.”

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Posted 7 months ago

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Hi Lauren, We’re so sorry to hear this. It sounds like we’ve made a mistake. Please could you contact support@joeandsephspopcorn.freshdesk.com, quote your order number and attach photos and our customer care team will make this right for you. J&S 🍿🎩

Posted 7 months ago

“DELIVERED WHEN SAID ,I CANT COMMENT ON THE ITEMS AS THEY WERE ALL FOR CHRISTMAS GIFTS BUT I'M SURE THEY WILL BE ENJOYED BY THE RECIEPTANTS.”

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Posted 7 months ago

$Read Joe & Seph\'s Reviews$

Hi Gwen, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. Hope the recipients will enjoy them. J&S 🍿🎩

Posted 7 months ago

“My family love them I get them every year and don't have to wrap them either coz they come festive packed”

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Posted 7 months ago

$Read Joe & Seph\'s Reviews$

Hi Carole, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 7 months ago

“Order confirmed but never sent and i had two orders so maybe something got confused I will not be ordering again waste of my time”

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Posted 7 months ago

$Read Joe & Seph\'s Reviews$

Hi Daniel, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 7 months ago

“My wife absolutely loves your Banoffee flavoured popcorn.”

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Posted 7 months ago

$Read Joe & Seph\'s Reviews$

Hi Edmund, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 7 months ago

“I searched the Internet for J&S Black Friday deals and they had sets of mini popcorn bar pouches. I bought 2 and they sent me some popcorn bars instead. Turns out this offer was from 2020 but they were still advertising these products and accepting money for them. Instead of informing me they do not have the pouches & asking me what I wanted to do, they just substituted the items. I then had to return the items for a refund. Waste of time and unnecessary hassle.”

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Posted 7 months ago

$Read Joe & Seph\'s Reviews$

Hi, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com, quote your order number and attach photos and our customer care team will make this right for you. J&S 🍿🎩

Posted 7 months ago

“Very quick to deliver and well packed Loved the cheese ones!”

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Posted 7 months ago

$Read Joe & Seph\'s Reviews$

Hi Liz, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 7 months ago

“Simply the best These are gifts for my popcorn loving daughter the flavours she said are like a party on her tongue”

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Posted 7 months ago

$Read Joe & Seph\'s Reviews$

Hi Gillian, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 7 months ago

“Although popcorn isn't my go to snack I was handed a free sample pack a few months ago and it was delicious. I ordered a selection for Christmas gifts so I'm hoping that the recipients enjoy it as much as I did.”

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Posted 7 months ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. Looking forward to your next purchase. J&S 🍿🎩

Posted 7 months ago

“Love Joe and seph's pop corn always have it in the house bought some for Xmas presents”

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Posted 7 months ago

$Read Joe & Seph\'s Reviews$

Hi Mary, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 7 months ago

“A variety of tastes in the box I bought, each one delicious. I will certainly be purchasing further packs in the New Year.”

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Posted 7 months ago

$Read Joe & Seph\'s Reviews$

Hi Derek, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 7 months ago

“The service, and particularly the popcorn are firt class”

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Posted 7 months ago

$Read Joe & Seph\'s Reviews$

Hi George, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 7 months ago

“The best popcorn I have tried, the goats cheese and black pepper is unbeatable”

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Posted 7 months ago

$Read Joe & Seph\'s Reviews$

Hi Benjamin, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 7 months ago

“Products are good but why do you have your name printed on the label. This is no good for a Christmas gift with someone you live with. Not impressed”

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Posted 7 months ago

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Hi, Apologies for the inconvenience. We want to make things right for you and resolve your concern. Please contact support@joeandsephspopcorn.freshdesk.com. Again, we are sorry for the inconvenience caused. J&S 🍿🎩

Posted 7 months ago

“It's lovely stuff and means I don't have to try get all my family members individual gifts, I can just chuck em a bunch of this good stuff.”

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Posted 7 months ago

$Read Joe & Seph\'s Reviews$

Hi Lori, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 7 months ago

“First time buyer. Quick delivery of the popcorn. Good range of flavours. Extremely disappointed in the advent calendar purchased.”

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Posted 7 months ago

$Read Joe & Seph\'s Reviews$

Hi, Apologies for the inconvenience. We want to make things right for you and resolve your concern. Please contact support@joeandsephspopcorn.freshdesk.com. Again, we are sorry for the inconvenience caused. J&S 🍿🎩

Posted 7 months ago

“Well packaged, all arrived in perfect condition. Surprise treats for family and friends at Christmas.”

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Posted 8 months ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 7 months ago

“Fantastic popcorn. Son visiting from Australia and special request to buy lots of popcorn and the advent calendar.”

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Posted 8 months ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order and the service given. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 7 months ago

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone

Joe & Seph's Reviews