Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.57

4.6 Rating 5,925 Reviews

89 %

of reviewers recommend Joe & Seph's

4.6

Based on 5,925 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Joe & Seph's 5 star review on 2nd September 2025

161

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Hi first order great, but second still not arrived you sent it out on 27 th September on 48hr post is now the 1st October please can you look into asap”

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Posted 1 year ago

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Hi Trevor, We’re so sorry that your popcorn didn’t arrive on time. We do our best to dispatch all orders promptly but once your order leaves our warehouse, unfortunately, we don’t have control over how quickly our couriers and delivery partners get this to you. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number so our customer care team can look into this for you. J&S 🍿🎩

Posted 1 year ago

“I shared it with some friends and they all enjoyed it”

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Posted 1 year ago

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Hi Gillian, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you and your friends. J&S 🍿🎩

Posted 1 year ago

“I have ordered your pop corn several times and always found them enjoyable,the only one I wasn't keen on was the cheese popcorn with chilli but then I don't like chilli in anything.The one I most liked was the salted caramel in the shape of a christmas tree and I hope that you will be doing it again this year.”

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Posted 1 year ago

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Hi Margaret, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 1 year ago

“Can't beat this pop corn,best on the market !!!!”

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Posted 1 year ago

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Hi Rennie, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 1 year ago

“I always enjoy your products that is why I keep ordering Doreen Barnstaple Devon”

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Posted 1 year ago

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Hi Doreen, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 1 year ago

“Your popcorn isn't very good it's fantastic and we love every single flavour that we have tried. Thank you Joe, Steph and your team we love love love your popcorn.”

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Posted 1 year ago

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Hi Angela, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 1 year ago

“Excellent service. Loved the popcorn flavours. Will definitely buy again.”

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Posted 1 year ago

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Hi Viv, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 1 year ago

“Very disappointed. Quite a lot of corn in bits at bottom of bags including unpopped corn. Not a fan of most of flavours too. Will definitely not be buying again.”

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Posted 1 year ago

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Hi Colin, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 1 year ago

“I am looking forward to receiving my new order, as I have really enjoyed my other purchases. Also if my grandchildren are about, I don’t stand a chance”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Karen, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 1 year ago

“All products were as stated, flavour as stated.all tasted great”

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Posted 1 year ago

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Hi Lornette, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 1 year ago

“Great selection of flavours that taste amazing.”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Lewis, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 1 year ago

“I have not received my order. Please advise”

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Posted 1 year ago

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Hi Julie, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. J&S 🍿🎩

Posted 1 year ago

“Popcorn soft and quite chewy. Not very happy the product.”

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Posted 1 year ago

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Hi Alan, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 1 year ago

“Lovely popcorn, but the flavours were not for me. Personal preference I prefer the more savoury flavours.”

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Posted 1 year ago

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Hi Chris, Thank you for your feedback. It is definitely one of our more unusual flavours. Did you know that we have over 100 different popcorn flavours? We’re confident that we can help you find a flavour you will love! Please get in touch with our customer care team who can help with this: support@joeandsephspopcorn.freshdesk.com. J&S 🍿🎩

Posted 1 year ago

“Very disappointed with cheese selection- very hard kernels in the vast majority of pieces. Had the sweet Christmas selection last year and they were wonderful. Also disappointed they were not in the display box as demonstrated on QVC. A tale of 2 selections, such a shame.”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi H, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact our customer care team who can help with this: support@joeandsephspopcorn.freshdesk.com J&S 🍿🎩

Posted 1 year ago

“Always enjoy your product and have just intro to a friend who is over the moon with your popcorn.”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 1 year ago

“very soft so not quite as expected”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Kristin, We’re really sorry to hear that our popcorn didn’t hit the mark on this occasion. It certainly doesn’t sound like the normal Joe & Seph’s experience! Could we kindly ask you to contact support@joeandsephspopcorn.freshdesk.com so our customer care team can look into this for you? J&S 🍿🎩

Posted 1 year ago

“Ordered the cheese selection which was good loved the camabert and the cheddar cheese”

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Posted 1 year ago

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Hi Suzanne, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 1 year ago

“I have ordered many flavours of your popcorn your popcorn and I can honestly say I have NEVER disliked any flavour, savoury or sweet.”

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Posted 1 year ago

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Hi Christine, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 1 year ago

“Excellent quality,amazing flavors true to life”

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Posted 1 year ago

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Hi L, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 1 year ago

Joe & Seph's is rated 4.6 based on 5,925 reviews