Joe & Seph's Reviews

Name: Joe & Seph's
Address: 3 Willen Field Road, LONDON, London Borough of Brent
Rating: 4.57

4.6 Rating 5,925 Reviews

89 %

of reviewers recommend Joe & Seph's

4.6

Based on 5,925 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 79%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

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Joe & Seph's 5 star review on 2nd September 2025

161

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“I bought a savoury & sweet selection for Christmas gifts, putting a caramel & belgium chocolate aside. Lovely flavour but would only buy as a treat due to value vs weight.”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you very much for leaving us a review! We appreciate your feedback. The price of our products reflects the quality of the ingredients and the process we use to make them. All our popcorn is made by hand using the finest quality, all natural ingredients. We take care to source premium ingredients, including extra-large mushroom corn kernels because we believe that they produce the best-tasting popcorn. Our popcorn is then coated by hand to guarantee a thick, even coating. We hope this helps to explains the price point. J&S 🍿🎩

Posted 1 year ago

“Looks amazing, bought as a Christmas present so can’t confirm all that it does just at the moment. Delivery was made within the time you stated.”

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Posted 1 year ago

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Hi Caroline, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 1 year ago

“Incredible. The cheese flavours omg just my favourite. No self control though so I demolish a bag a time! I need shares hahaha Love them thank you”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 1 year ago

“Delivery came a week earlier than told when ordering Delivery person didn't follow any instuctions, just chucked over the gate. We were away. It rained. Box was a mush!”

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Posted 1 year ago

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Hi John, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com, quote your order number and our customer care team will make this right for you. J&S 🍿🎩

Posted 1 year ago

“Absolutely love the popcorn, sooo good. I bought quite a few bits as Christmas gifts. Love the packaging.”

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Posted 1 year ago

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Hi Carla, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 1 year ago

“Tasty Fast and efficient delivery Good tracking details.”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 1 year ago

“Unfortunately I still haven't received it due to UPS customs clearance. Because of the shipping address, they thought I was ordering as a company, they didn't notify me, but sent it to a non-functional email address without any chance of my asking and changing it and waiting for the import order, luckily I had someone in my circle of friends who is more experienced in this matter and came to my rescue, the package is supposedly on its way somewhere and I am still waiting for the goodies with great curiosity. I phoned them two times (they are very difficult to reach in general, the website and emails are not helpful) to get the process straight and they were not helpful at all to get me the package as soon as possible. And I swear I wasn't grumpy. :D Approximately when can the expiry date be? Sorry for the 4 stars, when it arrives I will definitely review the product as I can see You are doing a good job and I am really rooting for your continued success.”

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Posted 1 year ago

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Hi Polák, We’re so sorry to hear this. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number and our customer care team will investigate this for you. Unfortunately, we don’t have control over how quickly our couriers and delivery partners get this to you. We can assure you that once you update us on the previous conversation you had with us via email, our support team will address this matter as soon as possible. Do not hesitate to chase this occasionally until you get your order. We have best before date of products from the date of production. We make sure that it has enough time frame to consume. Hopefully, you'll get the order soon. Looking forward to hearing from you and help you resolve your concern. J&S 🍿🎩

Posted 1 year ago

“Overall great service and the popcorn is delicious”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 1 year ago

“I have given 4stars as I have not tried the products myself., they are Christmas gifts. The popcorn is for my son-in-law who raves about the apple and cinnamon flavor and the chocolate fountain for my grandson. Do I need to use oil with the chocolate fountain and can any chocolate be used please? All in all the parcel arrived within a few days of ordering and I know they will be excited when they open them on Christmas morning.”

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Posted 1 year ago

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Hi Glenys, Thank you very much for leaving us a review! Looking forward to your wonderful feedback once you've opened the product and tried it. Regarding your question, please check the manual here: https://www.joeandsephs.co.uk/downloads/Chocolate_Caramel_Fountain_User_Manual.pdf It should provide you with a guide to ingredients, hints, and tips. J&S 🍿🎩

Posted 1 year ago

“I had a variety of amazing flavours inc Mulled WIne, Espresso Martini & Goats cheese & Pepepr. Absolutely blew me away! Definately adult friendly & the perfect accompaniment to cocktails, wine, beer or just a late snack. Brilliant !”

Joe & Seph's 5 star review on 30th October 2024

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Posted 1 year ago

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Hi Christine, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 1 year ago

“easy to order and great service”

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Posted 1 year ago

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Hi Kim, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 1 year ago

“Very good quality products”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 1 year ago

“I’m basing my review on a previous purchase .the ones I’ve just bought are for Christmas. I loved this product hence me buying more but would love bigger /individual packs.”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Karen, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 1 year ago

“Haven't received delivery so can't try products. Tried emailing with no response as yet.”

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Posted 1 year ago

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Hi, We’re so sorry that your popcorn didn’t arrive on time. We do our best to dispatch all orders promptly but once your order leaves our warehouse, unfortunately, we don’t have control over how quickly our couriers and delivery partners get this to you. Please could you contact support@joeandsephspopcorn.freshdesk.com and quote your order number so our customer care team can look into this for you. We apologise for the inconvenience if no one responded to you yet. Our customer support team is dong their best to respond to all queries within 24-48 hours. J&S 🍿🎩

Posted 1 year ago

“Variety of flavours and all superb.”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you so much for taking the time to leave us a review. We’re thrilled that you love our popcorn. Reviews like this make our day! J&S 🍿🎩

Posted 1 year ago

“Very small and cheap cardboard packaging. Advent calendar so can’t comment on content although not expecting much as 24 packets will be tiny!! Paid £28 through HSBC “special 20% discount” so very very dissatisfied as could have got for £22 from Ocado !!”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Natasha, Thank you very much for your feedback. The price of our products reflects the quality of the ingredients and the process we use to make them. All our popcorn is made by hand using the finest quality, all natural ingredients. We take care to source premium ingredients, including extra-large mushroom corn kernels because we believe that they produce the best-tasting popcorn. Our popcorn is then coated by hand to guarantee a thick, even coating. We hope this helps to explains the price point. You can also contact our customer support team on support@joeandsephspopcorn.freshdesk.com in case you need anything else. J&S 🍿🎩

Posted 1 year ago

“Amazing popcorn elevating popcorn to a whole other level. Great selection of rich flavours both sweet and savoury… Love the Marmite! Ideal treat and a crowd pleaser at parties or get togethers, and great for gifting too. Service friendly and helpful, and fast delivery. Five stars all around!”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi, Thank you so much for your wonderful feedback! We’re so pleased you enjoyed your order. As a small family business, it means a lot to us when customers like you take the time to let us know how we did. Hats off to you! J&S 🍿🎩

Posted 1 year ago

“The excellent popcorn 🍿. Great Britain's best popcorn maker”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Robert, Thank you very much for leaving us a high rating! We appreciate it. Looking forward to your wonderful feedback. J&S 🍿🎩

Posted 1 year ago

“For high quality, eclectic and delicious popcorn there really is no other place to go.”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Matthew, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 1 year ago

“Great price for the quality and amount I received. Quick delivery too.”

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Posted 1 year ago

$Read Joe & Seph\'s Reviews$

Hi Tracy, Thank you very much for leaving us a review! We appreciate your feedback and are delighted that we hit the mark for you. J&S 🍿🎩

Posted 1 year ago

Joe & Seph's is rated 4.6 based on 5,925 reviews