Janitorial Direct Ltd Reviews

4.51 Rating 563 Reviews
88 %
of reviewers recommend Janitorial Direct Ltd
Merchant Metrics
Shipping & Delivery
Delivery Methods
Average Delivery Time
Next Day
On-time Delivery
Greater than 91%
Accurate And Undamaged Orders
Customer Service
Communication Channels
Email, Telephone
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Unit 298 Oak Drive
Hartlebury Trading Estate

Anonymous  // 01/01/2019
Excellent service- Super communication, fast despatch & great prices. Highly recommend & will buy again. Thanks!
Posted 1 year ago
Promises deliveries when they don’t even have to stock themselves. When chased unable to give any answers and one messaged or emailed no response back. We understand that there is a huge demand for a lot of cleaning products currently but to not be told anything or even updated his poor supplier communication. Note order placed over two weeks ago still not received anything or even had any feedback.This order was promised to be prioritised and sent out on Friday the Sixth of March as we are part of the Travis Perkins group
Posted 1 year ago
Account indicates good Shipped, however they haven't been shipped and they can't confirm a delivery date.
Posted 1 year ago
Great service can’t fault them
Posted 1 year ago
Decent priced paper roll delivered fast
Posted 1 year ago
a week after placing our order we haven't received any update on delivery!
Posted 1 year ago
Although this order took longer to arrive than expected, I am very happy with it. This company have gone out of their way to fulfil orders as quickly as possible, all credit to them. Thank you very much.
Posted 1 year ago
Great company pleased with order
Posted 1 year ago
Placed an order on 3rd March on a 3 to 5 day delivery. Had an order confirmation on the 4th March and no further advice. Emailed on 7 March for an update - no returned advice. I'm assuming this Company has no stock and chooses not to say anything - They assuredly have no balls it seems. Sadly my Brother-in-law recommended them as 1 of his go-to suppliers........ I'll update this review should any delivery actually take place or the order gets cancelled by 1 of us.
Posted 1 year ago
Can't comment on the goods or service as I have not yet received them.
Posted 1 year ago
Product ordered and never arrived. Had it listed in stock and after 5 days of waiting , had to chase to be told it was never in stock
Posted 1 year ago
Great service as usual and good value. Highly recommend.
Posted 1 year ago
Very helpful on telephone about ordering for the first time, easy to order and prompt delivery as expected. Great service.
Posted 1 year ago
ordered a product that was shown as being in stock only to be told that there was a 2 week lead time for delivery Cancelled order
Posted 1 year ago
Items were as described, good quality & arrived quickly. Would use again.
Posted 1 year ago
Very good delivery
Posted 1 year ago
Placed an order for items that where in stock, item not arrive as said and now they say they have no stock so god know when I will get them, I’m hoping before the months out
Posted 1 year ago
Said in stock and never informed me once taken money never actually had, until I chased a week later!
Posted 1 year ago
Good price good delivery good product will use again !
Posted 1 year ago
Account RAE002; Doc 108521. Ordered pack of 6 sponge mop heads but only one arrived in the package. Same thing happened on last order. Emailed sales on Monday evening to advise and awaiting a response. Seems to be a problem with the order picking - pack of 6 is interpreted as one mop head. Last time the error was corrected quickly, so have rated "Acceptable" for now .Tracey Rae
Posted 1 year ago
Janitorial Direct Ltd is rated 4.51 based on 563 reviews