Janitorial Direct Ltd Reviews

4.51 Rating 563 Reviews

88 %

of reviewers recommend Janitorial Direct Ltd

Merchant Metrics


Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 91%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Telephone

Visit Website

Phone:

+441299252440

Email:

sales@janitorialdirect.co.uk

Location:

Unit 298 Oak Drive
Hartlebury Trading Estate

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent service- Super communication, fast despatch & great prices. Highly recommend & will buy again. Thanks!”

Helpful Report

Posted 1 year ago

“Promises deliveries when they don’t even have to stock themselves. When chased unable to give any answers and one messaged or emailed no response back. We understand that there is a huge demand for a lot of cleaning products currently but to not be told anything or even updated his poor supplier communication. Note order placed over two weeks ago still not received anything or even had any feedback.This order was promised to be prioritised and sent out on Friday the Sixth of March as we are part of the Travis Perkins group”

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Posted 1 year ago

“Account indicates good Shipped, however they haven't been shipped and they can't confirm a delivery date.”

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Posted 1 year ago

“Great service can’t fault them”

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Posted 1 year ago

“Decent priced paper roll delivered fast”

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Posted 1 year ago

“a week after placing our order we haven't received any update on delivery!”

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Posted 1 year ago

“Although this order took longer to arrive than expected, I am very happy with it. This company have gone out of their way to fulfil orders as quickly as possible, all credit to them. Thank you very much.”

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Posted 1 year ago

“Great company pleased with order”

Helpful Report

Posted 1 year ago

“Placed an order on 3rd March on a 3 to 5 day delivery. Had an order confirmation on the 4th March and no further advice. Emailed on 7 March for an update - no returned advice. I'm assuming this Company has no stock and chooses not to say anything - They assuredly have no balls it seems. Sadly my Brother-in-law recommended them as 1 of his go-to suppliers........ I'll update this review should any delivery actually take place or the order gets cancelled by 1 of us.”

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Posted 1 year ago

“Can't comment on the goods or service as I have not yet received them.”

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Posted 1 year ago

“Product ordered and never arrived. Had it listed in stock and after 5 days of waiting , had to chase to be told it was never in stock”

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Posted 1 year ago

“Great service as usual and good value. Highly recommend.”

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Posted 1 year ago

“Very helpful on telephone about ordering for the first time, easy to order and prompt delivery as expected. Great service.”

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Posted 1 year ago

“ordered a product that was shown as being in stock only to be told that there was a 2 week lead time for delivery Cancelled order”

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Posted 1 year ago

“Items were as described, good quality & arrived quickly. Would use again.”

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Posted 1 year ago

“Very good delivery”

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Posted 1 year ago

“Placed an order for items that where in stock, item not arrive as said and now they say they have no stock so god know when I will get them, I’m hoping before the months out”

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Posted 1 year ago

“Said in stock and never informed me once taken money never actually had, until I chased a week later!”

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Posted 1 year ago

“Good price good delivery good product will use again !”

Helpful Report

Posted 1 year ago

“Account RAE002; Doc 108521. Ordered pack of 6 sponge mop heads but only one arrived in the package. Same thing happened on last order. Emailed sales on Monday evening to advise and awaiting a response. Seems to be a problem with the order picking - pack of 6 is interpreted as one mop head. Last time the error was corrected quickly, so have rated "Acceptable" for now .Tracey Rae”

Helpful Report

Posted 1 year ago

Janitorial Direct Ltd is rated 4.51 based on 563 reviews