Jacks Garden Store Reviews

Name: Jacks Garden Store
Address: 3 Tannery HouseTannery Lane, Send
Rating: 4.87

4.9 Rating 657 Reviews

100 %

of reviewers recommend Jacks Garden Store

Company Reviews

Metrics

Info

4.9

Based on 657 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Within 5 Days
On-time Delivery	95%
Accurate And Undamaged Orders	Greater than 94%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

0117 360 0505

Email:

customerservices@jacksgardenstore.com

Location:

3 Tannery HouseTannery Lane
Send
GU23 7EF

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Jacks Garden Store 5 star review on 11th May 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very good service from Jack's Garden Store. The seat was bought as a gift for the parents and arrived quickly. Only minor issue was the delivery company ( came direct from manufacturers ) didn't confirm the day that the seat would be delivered as I was expecting them to do. No problem as retired parents were home.”

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Posted 10 years ago

“decent product - quick delivery - easy to communicate with”

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Posted 10 years ago

“A lovely company to use online, we ordered a garden summer house which was delivered within a week of ordering. We were well informed on the delivery at all times. Would highly recommend to anyone thinking of using Jacks Garden Store ( we even received a letter through the post thanking us for our custom, a lovely touch)”

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Posted 10 years ago

“I cant thank Jo enough at JacksGarden Store.. She kept us up to dete with delivery and details and was kind enought to even send us a thoughtful token. You guys are GREAT!!!”

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Posted 10 years ago

“Quick delivery and excellent service”

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Posted 10 years ago

“We were attracted by a good, clear website with competitive prices. Delivery was very prompt, and the goods were exactly as described. We weren't able to test their problem resolution as there were no problems! We shall use Jack's again.”

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Posted 10 years ago

“We bought a playhouse for our son. Good quality & price. Staff a delight to deal with & so very helpful. Delivery was quick & professional. Thank you.”

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Posted 10 years ago

“a good friendly service the item was delivered on time i havent assembled the storage box yet but the product looks undamaged and was well packed”

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Posted 10 years ago

“Nice product, exactly as described, well packaged and promptly delivered. Great service.”

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Posted 10 years ago

“The item we ordered was of excellent quality and very quick customer service when there was a bolt missing from the pack. Thank you.”

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Posted 10 years ago

“As described & delivered next day. A1 service”

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Posted 10 years ago

“Excellent service and fast delivery.”

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Posted 10 years ago

“Very fast and reliable delivery. Very helpful and nice little touches in follow-up with fridge magnet and thank you letter being sent out. Have used twice for several wooden planters and would use again and recommend to others.”

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Posted 10 years ago

“ordered Wednesday night delivered Saturday morning! Boom! that's what I call great service, will use again”

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Posted 10 years ago

“Great service. And a nice touch with the complentry she'd magnet.”

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Posted 10 years ago

“A wonderful shopping experience. Such a change from other websites. I loved the fridge magnet which was sent as a thank you for shopping with Jack's Garden Store. Some missing bits were also delivered next day. A great service.”

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Posted 10 years ago

“Thanks for email jo nice to know your company cares. the koi are happy as pigs in xxxx Merry xmas & a happy new year thanks. Frank Lowe.”

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Posted 10 years ago

“Good service, kept us informed, delivery as expected - great, thank you!”

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Posted 10 years ago

“Great product. Amazing customer service to rectify courier problems. Thank you. Great to deal with such friendly people.”

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Posted 10 years ago

“I bought 3 sheds from Jack's Garden Store. They responded quickly, updated me on delivery and delivered qucikly and in-line with what they had promised. Very good and at a good price”

Helpful Report

Posted 10 years ago

Jacks Garden Store is rated 4.9 based on 657 reviews