Is To Me Ltd Reviews

Name: Is To Me Ltd
Rating: 4.77

4.8 Rating 445 Reviews

94 %

of reviewers recommend Is To Me Ltd

4.8

Based on 445 reviews


Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 92%
Accurate And Undamaged Orders	96%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

Visit Website

Phone:

0330 0439259

Email:

team@istome.co.uk

Location:

Dunbar Business Centre, Spott Road, Dunbar
EH42 1RS

Is To Me Ltd 5 star review on 22nd October 2023

Katie Brice

Is To Me Ltd 5 star review on 25th April 2023

Denise Owen

Is To Me Ltd 5 star review on 10th March 2023

Charlene Hitchcock

Is To Me Ltd 5 star review on 20th August 2022

Maria Consuelo Tibajia

Is To Me Ltd 5 star review on 9th August 2022

Carley Newsome

Is To Me Ltd 5 star review on 26th July 2022

Cornelia Husulei

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“My two year old grandson was so excited to unwrap the wooden garbage truck and fire engine. The toys are well made and such good quality. They have already given him hours of fun.”

Helpful Report

Posted 1 year ago

Hi Kim - lovely to hear this and hope your grandson has many happy times playing with these toys. Thank you again, for your order and taking the time to review 🥰

Posted 1 year ago

“Lovely product selection and the bag I chose turned up very quickly and is absolutely gorgeous. Would recommend!”

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Posted 1 year ago

Thank you so much for your order and recommendation - we look forward to welcoming you back to istome again soon xx

Posted 1 year ago

“Amazing items, fast delivery and well packaged. Very impressed and will definitely be buying again from you. Thank you for making my day 😊”

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Posted 1 year ago

Hey Caroline - that's so lovely to hear! Thank you for your order and for taking the time to review, very kind of you. We hope to welcome you back soon x

Posted 1 year ago

“As usual amazing service and such quick delivery”

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Posted 1 year ago

Thank you so much Sarah x

Posted 1 year ago

“Excellent service. Very quick delivery. Parcel arrived in good condition. Very happy.”

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Posted 1 year ago

Hi Lynne - thank you for your order and kind review. Thank you for shopping with istome x

Posted 1 year ago

“Excellent as always, arrived in a timely manner and nicely packaged will continue to order from istome! Thanks”

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Posted 1 year ago

thank you for your orders Ruth - very much appreciated and we look forward to welcoming you back xx

Posted 1 year ago

“Fast service, beautiful products”

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Posted 1 year ago

Thank you :) x

Posted 1 year ago

“Excelent customer service. And as usual, I love the item, more importantly a girl loves it too :)”

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Posted 1 year ago

Thank you for your order and kind review. We are thrilled your little girl loves her gift :) x

Posted 1 year ago

“Order arrived quickly however the bolts to secure the rocker blades to the mammoth had been put on incorrectly. We had to take them off and reposition correctly before blades could be attached. This would be a manufacturer fault and not the dispatching company”

Helpful Report

Posted 1 year ago

Hello, Many thanks for your order and for leaving istome a lovely review. Thank you for also highlighting this manufacturing issue with us, we will ensure this is fed back to the supplier! I hope your little one is happy with their new gift, however any further issues, please reach out to us via team@istome.co.uk or call 0330 0439 259 and we will do our best to help! x

Posted 1 year ago

“Such a lovely, friendly and helpful company. I had a few little issues with delivery which Andrew helped me with. Communication was great throughout.”

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Posted 1 year ago

Hi Charlotte, thanks for your order and time to review. Great news Andrew was able to sort everything out for you quickly! We look forward to welcoming you back soon :) x

Posted 1 year ago

“I purchased a Mustard locker that was unfortunately damaged when it arrived but Istome we’re amazing in resolving this, keeping me informed at all times. Excellent customer service, thankyou!”

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Posted 1 year ago

Hi, thank you for your kind review. Really sorry about this issue but delighted to hear we were able to resolve this for you. Glad all is well and you were delighted with our service. We look forward to welcoming you back to istome again soon :) x

Posted 1 year ago

“Excellent service. A product which I ordered was out of stock for quite a while. It was 100% worth the wait. I was. kept .fully updated and I really can't recommend them enough.”

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Posted 1 year ago

Hi Andrea, so happy you are delighted with your locker! They are definitely worth waiting for! Thank you so much for your order and kind review :) x

Posted 1 year ago

“Best price, delivered exactly as promised - will certainly look to use Is To Me again.”

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Posted 1 year ago

Hi Adam - Great news - thank you so much for your order and kind review! Hope to welcome you back soon :) x

Posted 1 year ago

“Great Products at good prices, quick delivery through parcelforce who update tracking to make it easy. Would recommend, this is the second time I have bought from them and both times they have been great.”

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Posted 1 year ago

Hi Emma, thank you for your order and continued support! - means so much to us! We look forward to welcoming you back soon :) x

Posted 1 year ago

“Speedy dispatch and delivery too. Beautiful products. Highly recommended.”

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Posted 1 year ago

Thank you for your order and kind review

Posted 1 year ago

“When you find a store like Is To Me, you wonder why it took so long, amazing service and delivery speed”

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Posted 1 year ago

thank you!

Posted 1 year ago

“Had a slightly damaged item.....contacted them and the service was brilliant. Highly recommended.”

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Posted 1 year ago

Hi Glen, so sorry for the slight damage but great to hear we were able to sort this out for you hassle-free! Thank you so much for shopping with istome :)

Posted 1 year ago

“Very happy with the order, I received my items quickly and in excellent condition.”

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Posted 1 year ago

Hi Hamida - thank you for your order and for leaving such a kind review - we love hearing from happy customers :)

Posted 1 year ago

“You can always rely on istome to have the perfect gift! Super fast delivery and really helpful customer service.”

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Posted 1 year ago

Thank you so much! :)

Posted 1 year ago

“Fabulous choice and great delivery”

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Posted 1 year ago

Thank you Adele - glad you enjoyed shopping with istome. We look forward to welcoming you back again soon :)

Posted 1 year ago

Is To Me Ltd is rated 4.8 based on 445 reviews