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Is To Me Ltd Reviews

4.7 Rating 470 Reviews
94 %
of reviewers recommend Is To Me Ltd
4.7
Based on 470 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Is To Me Ltd Reviews
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Phone:

0330 0439259

Email:

team@istome.co.uk

Location:

Dunbar Business Centre, Spott Road, Dunbar
EH42 1RS

Order still not arrived. No response to my various emails and the contact number on the invoice is incorrect. Although you email me to leave a review. Have raised dispute with PayPal for a refund. Have had to purchase the item elsewhere.
Helpful Report
Posted 1 month ago
I bought this for a three year old whose parents have just bought a campervan. I wanted something sturdy and not plastic. This is ideal. Nicely designed and should last!
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Posted 1 month ago
Lovely products - well packaged. Arrived on time and good communication after ordering.
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Posted 1 month ago
Lovely items, arrived on time and exactly what we were looking for.
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Posted 1 month ago
1st class packaged impeccably . Will be ordering again!!!!
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Posted 3 months ago
Love my Maileg rocking chair, it’s just perfect. Delivered quickly and packaged with care.
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Posted 4 months ago
10% off for new customers - only the code is never sent. Requested a return via email as the item I ordered arrived and is poor quality, but still no response to return request? Will start charge-back process with my bank if I don't hear back from customer support shortly.
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Posted 4 months ago
Tried to contact multiple times as part of order didn’t arrive - no response.
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Posted 7 months ago
Rearly happy with service, will use again, 😊
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Posted 8 months ago
Arrived promptly thank you.
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Posted 9 months ago
Item ordered and delivered in good time, would shop again from Is To Me.
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Posted 11 months ago
Ordered on Line great delivery they have some great things
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Posted 11 months ago
I ordered 3 items and only 2 of these were delivered. I emailed customer service 3 times over a 2 week period to ask to either send the missing item or issue a refund, and I have been completely ignored. This company have taken my money and failed to deliver the product. Appalling “customer service”. Will not be ordering from them again.
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Posted 11 months ago
Bought a Little Dutch bike in the sale. It arrived promptly and well packaged.
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Posted 11 months ago
Very prompt service and delivery and great products
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Posted 1 year ago
Very happy with service . Quick delivery and the toys are lovely and well made
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Posted 1 year ago
We are delighted with the Rocking Sheep and Sheep Rattle. Both are very good value for money and have lovely soft woolly coats. My 12 month old grandson cuddled his rocking sheep as soon as he met him for the first time, and loves riding on him, though his little legs are not quite long enough yet to rock him on his own. The rattle is for an expected new baby.
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Posted 1 year ago
Great service! Quick delivery and kept me informed throughout the whole buying experience. Highly recommended!
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Posted 1 year ago
We bought this as a present for our grandson’s first birthday and he was immediately taken with it. It is a very attractive as well as beautifully made and a lot of thought has gone into the various activities on it. We are quite sure he will have hours of fun with it.
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Posted 1 year ago
Sadly there was an item missing from my order and I was refunded for this. I have given 4 stars as I would have prefered to have had the item sent
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Posted 1 year ago
Is To Me Ltd is rated 4.7 based on 470 reviews