Login
Start Free Trial Are you a business? Click Here

Is To Me Ltd Reviews

4.7 Rating 472 Reviews
93 %
of reviewers recommend Is To Me Ltd
4.7
Based on 472 reviews
Shipping & Delivery
Delivery Methods
Postal Service, Courier
Average Delivery Time
Within 5 Days
On-time Delivery
Greater than 92%
Accurate And Undamaged Orders
96%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
4.8 out of 5
Read Is To Me Ltd Reviews
Visit Website

Phone:

0330 0439259

Email:

team@istome.co.uk

Location:

Dunbar Business Centre, Spott Road, Dunbar
EH42 1RS

Ordered 2 Malig Mice, package arrived only containing one. Emailed Customer Service, no reply. Called number listed on website which connects you to an Engineering firm in Liverpool. Avoid.
Helpful Report
Posted 1 week ago
Great communication and prompt delivery.
Helpful Report
Posted 4 weeks ago
Order still not arrived. No response to my various emails and the contact number on the invoice is incorrect. Although you email me to leave a review. Have raised dispute with PayPal for a refund. Have had to purchase the item elsewhere.
Helpful Report
Posted 2 months ago
I bought this for a three year old whose parents have just bought a campervan. I wanted something sturdy and not plastic. This is ideal. Nicely designed and should last!
Helpful Report
Posted 2 months ago
Lovely products - well packaged. Arrived on time and good communication after ordering.
Helpful Report
Posted 2 months ago
Lovely items, arrived on time and exactly what we were looking for.
Helpful Report
Posted 3 months ago
1st class packaged impeccably . Will be ordering again!!!!
Helpful Report
Posted 4 months ago
Love my Maileg rocking chair, it’s just perfect. Delivered quickly and packaged with care.
Helpful Report
Posted 5 months ago
10% off for new customers - only the code is never sent. Requested a return via email as the item I ordered arrived and is poor quality, but still no response to return request? Will start charge-back process with my bank if I don't hear back from customer support shortly.
Helpful Report
Posted 6 months ago
Tried to contact multiple times as part of order didn’t arrive - no response.
Helpful Report
Posted 8 months ago
Rearly happy with service, will use again, 😊
Helpful Report
Posted 9 months ago
Arrived promptly thank you.
Helpful Report
Posted 10 months ago
Item ordered and delivered in good time, would shop again from Is To Me.
Helpful Report
Posted 1 year ago
Ordered on Line great delivery they have some great things
Helpful Report
Posted 1 year ago
I ordered 3 items and only 2 of these were delivered. I emailed customer service 3 times over a 2 week period to ask to either send the missing item or issue a refund, and I have been completely ignored. This company have taken my money and failed to deliver the product. Appalling “customer service”. Will not be ordering from them again.
Helpful Report
Posted 1 year ago
Bought a Little Dutch bike in the sale. It arrived promptly and well packaged.
Helpful Report
Posted 1 year ago
Very prompt service and delivery and great products
Helpful Report
Posted 1 year ago
Very happy with service . Quick delivery and the toys are lovely and well made
Helpful Report
Posted 1 year ago
We are delighted with the Rocking Sheep and Sheep Rattle. Both are very good value for money and have lovely soft woolly coats. My 12 month old grandson cuddled his rocking sheep as soon as he met him for the first time, and loves riding on him, though his little legs are not quite long enough yet to rock him on his own. The rattle is for an expected new baby.
Helpful Report
Posted 1 year ago
Great service! Quick delivery and kept me informed throughout the whole buying experience. Highly recommended!
Helpful Report
Posted 1 year ago
Is To Me Ltd is rated 4.7 based on 472 reviews