Island Vape UK Reviews

Name: Island Vape UK
Rating: 4.93

4.9 Rating 3,255 Reviews

98 %

of reviewers recommend Island Vape UK

4.9

Based on 3,255 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Island Vape UK 5 star review on 5th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Staff are lovely, helpful and knowledgeable. I'm disabled and their same-day delivery service is a godsend!!”

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“Everytime we go, we are always met with a smile and a warm welcome, the two behind the counter are always chatty and approachable, top class customer service.”

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“Good stock levels, friendly ans helpful”

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“Helpful staff as usual”

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“Really good and very helpful. Staff are very friendly and helpful and they help you find what you need.”

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“Great supplier will use again”

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“Always great service”

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“Always there to help and give good advice positive vibes every time”

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“Customer service excellent range of products very good always nice to visit”

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“Always friendly, helpful and welcoming.”

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“Knowledgeable and friendly staff, always a pleasure going to Island vape in Billing. Always a warm welcome and great service.”

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“I tried to use my points for vape juice, but the salesperson refused; she stated I had to spend on filters, not vape juice. I don't think I'll return to this store.”

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Hi Sharon We have reached out via usual email but haven't heard back. The points are added on via a discount code - but your purchase was already discounted using a multi buy offer (we cant use 2 discount codes at once on our system) So apologies for this, but if any future orders are placed you can choose to either use points or have the multi buy discount. Hope this helps

“Very helpful as always, friendly and welcoming.”

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“Great service item arrived earlier than expected”

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“Great service and friendly staff that are always happy to help and give advice on new products.”

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“Best vape shop in Northampton, I come from great yarmouth and still buy from there”

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“Great staff and a great shop I always use them”

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“Friendly knowledgeable staff, massive range of juices, vapes and disposables.”