Island Vape UK Reviews

Name: Island Vape UK
Rating: 4.93

4.9 Rating 3,339 Reviews

98 %

of reviewers recommend Island Vape UK

4.9

Based on 3,339 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Write Your review

Tell us how Island Vape UK made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Island Vape UK 5 star review on 5th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Always friendly and helpful, highly recommend”

Helpful Report

“Excellent service”

Helpful Report

“Kind and welcoming people”

Helpful Report

“You need to reconsider how your loyalty points discount works. I shopped with you last week and was unable to use my voucher and this week also I would have been unable to use it so I was forced into having to purchase to lots of pods along with my juice. Just seems very unfair you should be able to use it regardless of what you are buying.”

Helpful Report

Hi Stuart Thanks for the feedback and sorry you're not happy. You can use your loyalty points whenever you want to, however they cant be used in conjunction with other discounts (ie multi buy discounts, they must be used on the original RRP pricing) And often the multi buys work out just as good when you're using smaller vouchers (£5 for example) so sometimes its best to save your points, build them up and you can get some better discount on coils/pods or a new device. If you'd like to use your points next time, instead of the multi buy offer just ask and the staff can over-ride, just be aware it may not be as cost effective for you though ThankYou

“I've been using the wonderful guys at island vape now for years. wouldn't shop anywhere else as always have what I need.”

Helpful Report

“Excellent service always”

Helpful Report

“Really helpful staff. Great customer service. I've had a few minor issues with a vape and they have sorted quickly and without fuss. Highly recommend.”

Helpful Report

“My goto vape shop (billing) wouldn’t go anywhere else! Staff always so helpful and pleased to see you! Great work team!”

Helpful Report

“cant beat these people they are great and know everything about vapes and liquids keep the great work going”

Helpful Report

“all good nice People”

Helpful Report

“Excellent and very knowledgable”

Helpful Report

“Great service and good selection of products 👌”

Helpful Report

“Great little shop. Great people working there. Always got what I want. Great location easy parking.”