Island Vape UK Reviews

Name: Island Vape UK
Rating: 4.93

4.9 Rating 3,255 Reviews

98 %

of reviewers recommend Island Vape UK

4.9

Based on 3,255 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Island Vape UK 5 star review on 5th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service would always highly recommend this shop to anyone looking for the best vaping products.”

Helpful Report

“Not knowledgeable about anything other than pods. Gangs of kids hanging about in there and feel like I'm dragging the counter staff away from a social gathering with their mates Answering your question Bar one chap I've spoken to that was covering. No clue regarding; Mech devices, ohms law, RDA's, RTA's, coil building/wicking. Got sneered at by one young member of staff and asked what's the point of my series mech and dripper lol”

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Hi thanks for your review, these always help us find areas to improve on and are essential for our growth. Can I ask what information you were trying to find out that our guys couldn't help on? This way we can ensure more training is provided. Thankyou

“Excellent service all around, great team always trying to look after you. Been going to this shop exclusively for 6 years, there’s nobody better! Craig, Charna and Liam always beaming from ear to ear and very knowledgeable about all products!”

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“Great customer service thankyou would recommend 🙂”

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“Good staff who understand”

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“Very good delivery service. Although I can't always get what I want. Something I like and get used to, is rarely available the next time I make an order. But the service I get from staff is always excellent .”

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“Very helpful with what I wanted and also gave for great advice for the future”

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“Great service and tasty vapes”

Island Vape UK 5 star review on 19th December 2022

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“Very helpful and knowledgeable plus very good customer service”

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“Very nice people.”

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“Happy,excellent.”

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“Very friendly staff. I only go here for my products. Very helpful staff makes you feel comfortable and can have banter with staff”

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“The best seller and the best product Thanks”

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“Very polite and very helpful”

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“I use the Corby shop/ Jade and her staff are all very helpful and very knowlegable.”