Island Vape UK Reviews

Name: Island Vape UK
Rating: 4.93

4.9 Rating 3,239 Reviews

99 %

of reviewers recommend Island Vape UK

4.9

Based on 3,239 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Island Vape UK 5 star review on 5th September 2025

Chimpy (jen) 🦧🦍🦧 Kinnear

Island Vape UK 5 star review on 5th May 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very friendly and very customer friendly!”

Helpful Report

“Walked into the shop and asked for juice made by a certain company. They didnt have the actual juice I wanted but showed me different juices made by the same company. It turned out to be cheaper than the ones I usually get from a different shop and the juice was just as nice. All in all I will definitely be going back to Island Vape.”

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“Polite helpful and knowledgeable Saved money on their recommendation and get 3 times the vapes Very pleased and will deffo be using them in future Thanks”

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“Always use Island vape. So much choice and never had bad service, they always take time to work out what I need which I appreciate.”

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“Very helpful and freindly”

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“The staff are always so helpful 😊”

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“Always friendly and knowledgeable.”

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“The best vape shop”

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“Excellent service, always have what I nees”

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“very good”

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“I get what I ordered and delivered safe and in time ,thank you so much”

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“Very polite from start to finish, staff are a credit to the company”

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“I am not satisfied with last few purchasing time. I feel like they are not happy to serve us or if i ask any doubts regarding the product they act like hurry berry. But i was really happy with a man when i went there for purchase on first time he is really happy to answer for all quiries. One more thing that the point redeem policy also not convenient because first time they told we can redeem it when i reach 100 points but now they are tellings us i need to purchase the same package till 100 points then only i can redeem it.now Iam looking for another shop to buy liquid and pods.”

Helpful Report

Hi Anas, Thank you for taking the time to leave a review. I'm really sorry to hear that you feel your recent experience didn’t meet expectations. We take great pride in offering a welcoming environment and approachable customer service, so we're pleased to hear your initial visits were positive. We’ll be reviewing your previous transactions and will ensure that any necessary feedback is passed on to the team. Regarding your loyalty points, I’ve checked your account and can confirm that after your most recent purchase, you now have 108 points available. This qualifies you for a £5 voucher, which can be used on orders where the total value is at least double the voucher amount (in this case, £10). Prior to your last purchase, there weren’t quite enough points to redeem a reward. If you’d like to discuss anything in more detail, please feel free to reach out to us at contact@islandvapeuk.com. We really do hope to see you again soon and have the chance to turn your experience around. Best regards,

“The guys at Island Vape are always friendly and helpful I never use any other supplier or store Island vape 5*”

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“Nice staff very helpful”

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“Very helpful good variety of juices and vapes”

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“Knowledgeable,polite,helpful staff Very large selection of juices to choose from”