Island Vape UK Reviews

Name: Island Vape UK
Rating: 4.93

4.9 Rating 3,259 Reviews

98 %

of reviewers recommend Island Vape UK

4.9

Based on 3,259 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Own Driver
Average Delivery Time	Next Day
On-time Delivery	97%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Telephone, Live Chat, Email
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

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Island Vape UK 5 star review on 5th September 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“So..not every purchase goes according to plan..but how you deal and resolve that situation is just as important to me and would definitely make me use a company again, I found a morning star reactor on the island vape website, immediately purchased that bad-boy and it turned up the next day freshly polished..but not in its original case and no COA , phoned them on the Saturday and the polite guy on the phone said someone had polished it and wrapped it up and posted it straight out forgetting to put it in its original flight case, he apologised and promised it would be sent the next day, sure enough it did arrive and they gave me a box of cotton as well👍🙏👍, awesome quick service and put right their mistake, can’t ask for anything more, thanks guys 👌”

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“Extremely friendly staff and overall amazing experience.”

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“Very helpful and polite”

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“i always enjoy coming to all the shops the staff are very welcoming and always are full of advice that will help me cope with cutting down my smoking to eventually stop smoking this company will always have my loyalty.... if your thinking of stopping smoking go down and have a chat i will always reccomend this company”

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“One-of-a-kind-top-of-the-shelf customer service. The manager even gave me a stacker from his private stock for free when they understood I had problems finding the product anywhere. The staff was extremely polite, friendy and service-minded on the phone as well. Trust me: it does not get better than this, ever anywhere. I will always look here first from now on. Do yourself a favour: do the same.”

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“Best vape products around”

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“Very polite and are very helpful they helped me get exactly what I needed in speedy time as I was in a rush”

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“GREAT SERVICE, ALWAYS VERY HELPFUL”

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“I order online which is a very good website always find what I need . Delivery is always within a couple of days which is great . They will always ring if their is a problem with my order . Brilliant service”

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“Fantastic staff”

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“Very nice store and normally very efficient 👍👍👍”

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“Great service as usual!!!”

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“Well staffed and kept up to date, ensured that the stock was available and gave us a heads up when stock will be in.”

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“Great customer service always welcomed with a smile”

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“Best vape shop in town by far”

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“Great customer service”

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“Brilliant shop, the staff are very friendly and helpful, very well priced as well”