IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

Visit Website

IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time buying glasses and I could not have asked for better support. I was made to feel comfortable and really felt that anything I asked was answered in a really kind way”

Helpful Report

Posted 2 years ago

We're delighted to hear you had a great IOLLA experience Robert! Thank you so much for this amazing review

Posted 2 years ago

“Really happy with everything about my experience with Iolla”

Helpful Report

Posted 2 years ago

We're delighted to hear you had a great IOLLA experience Thomas! Thank you so much for this amazing review

Posted 2 years ago

“I am totally over the moon with my new glasses,”

Helpful Report

Posted 2 years ago

We're delighted you had a great IOLLA experience Robert! Thanks for the lovely review

Posted 2 years ago

“I am really pleased with my glasses. From the moment of entering the shop l found the assistants most helpful and there was a great choice of frames.”

Helpful Report

Posted 2 years ago

We're delighted you had a great IOLLA experience Angela! Thanks for the lovely review

Posted 2 years ago

“Been in a few times and on every occasion, someone comes to you as soon as you open the door. Always very welcoming, knowledgable, and helpful. No pressure sales, and loads of time to browse. Good prices and delivery swift.”

Helpful Report

Posted 2 years ago

We're delighted you had a great IOLLA experience Janice! Thanks for the lovely review

Posted 2 years ago

“I am really impressed with Iolla. I had a good range of frames to choose from, the staff are very helpful and took great care when measuring the optical range of my prescription. The only thing that would have added to the experience would have been the option to have transition lenses. I have since had my glasses adjusted to give a more comfortable fit and I'm enjoying wearing my much admired glasses.”

Helpful Report

Posted 2 years ago

We're delighted you had a great IOLLA experience Nicola! I'll be sure to pass your suggestion on. Thanks for the lovely review

Posted 2 years ago

“Best glasses shopping experience I have had. Thoroughly recommend.”

Helpful Report

Posted 2 years ago

We're delighted you had a great IOLLA experience Stuart! Thanks for the lovely review

Posted 2 years ago

“I was extended happy with the overall service I received at stjames quarter ,it was a quick very efficient service and very happy with the result .”

Helpful Report

Posted 2 years ago

We're delighted you had a great IOLLA experience Rachael! Thanks for the lovely review

Posted 2 years ago

“What can I say...... I am blown away by the care and customer service given by the staff in Glasgow,West George St. branch. They rectified a fault that was not of their own making so that I was able to see clearly!! Every member if staff is kind abd professional. Cant recomend highly enough .”

Helpful Report

Posted 2 years ago

We're delighted you had a great IOLLA experience Patricia! Thanks for the lovely review

Posted 2 years ago

“The staff are what make this place so different from anywhere else I’ve shopped! From greeting you warmly to offering honest opinions and picking out frames for you, you know you’re in safe hands if (like me!) you’re not sure what you want. I’ll definitely be back!”

Helpful Report

Posted 2 years ago

We're delighted that you had a great IOLLA experience Katie! Thanks for the lovely review

Posted 2 years ago

“Love my glasses and love the shop and friendly staff !”

Helpful Report

Posted 2 years ago

We're delighted you had a great IOLLA experience Rachael! Thanks very much for this lovely review

Posted 2 years ago

“Excellent service. Very welcoming staff and love being able to try on the glasses without feeling pressurised.”

Helpful Report

Posted 2 years ago

We're delighted you had a great IOLLA experience Mairi! Thanks very much for this lovely review

Posted 2 years ago

“The glasses look great and whenever I've needed support, the team have been super helpful!”

Helpful Report

Posted 2 years ago

We're delighted you had a great IOLLA experience Stefan! Thanks very much for this lovely review

Posted 2 years ago

“Great specs great service !”

Helpful Report

Posted 2 years ago

We're delighted you had a great IOLLA experience Anne! Thanks very much for this lovely review

Posted 2 years ago

“The frame of the glasses is very distinctive and different, and most of the frames have beautiful colors I was very pleased to deal with you”

Helpful Report

Posted 2 years ago

We're delighted you had a great IOLLA experience Ebrahim! Thanks very much for this lovely review

Posted 2 years ago

“Excellent customer service! I waited till my husband came with me to help me choose he was a nightmare. The assistant came over offered me 3 options that suited me and I found a pair I love. The process after that was seamless and arrived really quickly even though it was the festive period.”

Helpful Report

Posted 2 years ago

We're so pleased you had a great IOLLA experience Kelly! Thanks for taking the time to write us this fantastic review

Posted 2 years ago

“Lovely staff in the Edinburgh branch and a very easy hassle free ordering process.”

Helpful Report

Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Excellent service. Helpful, knowledgeable staff . I will certainly be back when I’m needing new glasses”

Helpful Report

Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Staff very pleasant and helpful”

Helpful Report

Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

“Staff friendly helpful and efficient. Great selection of stylish frames at a affordable price.”

Helpful Report

Posted 2 years ago

Thank you for your review! We're so happy to hear you had a great experience with IOLLA!

Posted 2 years ago

IOLLA is rated 4.9 based on 5,074 reviews