IOLLA Reviews

Name: IOLLA
Address: Unit M7, 143 Charles street, Glasgow, Glasgow
Rating: 4.91

4.9 Rating 5,074 Reviews

98 %

of reviewers recommend IOLLA

Company Reviews

Metrics

Info

4.9

Based on 5,074 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Over 7 Days
On-time Delivery	96%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Live Chat, Email, Telephone
Queries Resolved In	Under An Hour
Customer Service	5 out of 5
Returns & Refunds
Returns Process	Easy

About IOLLA:

We offer great quality eyewear at an upfront, affordable price in an environment you can trust.

Gone are the days of stressing over unnecessary add-ons. At IOLLA, your prescription doesn’t affect the price you pay.

Visit Website

IOLLA 5 star review on 14th September 2024

270

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very professional service Prompt arrival by post of glasses which were excellent. Great company to deal with.”

Helpful Report

Posted 3 years ago

Hi Eleanor thanks for your review! We're happy to hear you've had a great experience with IOLLA 🤓

Posted 3 years ago

“Thank you for your great service! Excellent eye examination with a lovely optician, and great glasses to boot.”

Helpful Report

Posted 3 years ago

Hi Lennox thanks for your review! We're happy to hear you've had a great service experience with IOLLA and that you love your new glasses 🤓

Posted 3 years ago

“Once again a first class service from beginning to end. I love the fact you get an honest opinion when you try different frames.”

Helpful Report

Posted 3 years ago

Hi Lynne thanks for your review! We're happy to hear you've had a great experience with IOLLA 🤓

Posted 3 years ago

“Absolutely fantastic service, as usual, and I’m delighted with my new prescription sunglasses!”

Helpful Report

Posted 3 years ago

Hi Fiona thanks for your review! We're happy to hear you've had a great experience with IOLLA and that you love your new prescription glasses 🤓

Posted 3 years ago

“Liked the choice of style of glasses to pick from and the staff were very helpful and friendly”

Helpful Report

Posted 3 years ago

Hi Peter, thanks for your review! We're glad you've had a great experience with IOLLA and that you love our range of glasses 🤓

Posted 3 years ago

“Great experience getting 2 new pairs of glasses from IOLLA. Visited one of the Glasgow stores - staff were really helpful and not pushy at all. Process of buying my glasses was quick and straightforward. Glasses arrived in the post about a week later - delighted with them! Excellent quality for the price - very happy!”

Helpful Report

Posted 3 years ago

Hi Ailsa, thanks for your review! We're glad you've had a great service experience with IOLLA and that you love your new glasses 🤓

Posted 3 years ago

“Great service and advice. My glasses look great. Thanks…!”

Helpful Report

Posted 3 years ago

Hi Chris, thanks for your review! We're glad you've had a great service experience with IOLLA and that you love your new glasses 🤓

Posted 3 years ago

“As always fantastic service in the shop, great choice of glasses (this is my 5th pair I know I’m addicted 😎). They were delivered really quickly too. Can’t beat the price & quality.”

Helpful Report

Posted 3 years ago

Hi Karen, thanks for your review! We're happy to hear you always receive great service with IOLLA and that you love your new glasses 🤓

Posted 3 years ago

“The in-store experience was chill, well laid out and smelled fantastic, which made it an easy and enjoyable shopping experience. My glasses arrived within a week, which was earlier than expected and are just gorgeous. I've already had a friend of mine who tried them on buy the same frames! Customer service is also quick to respond and very no nonsense or fuss.”

Helpful Report

Posted 3 years ago

Hi Jason, thanks for your review! We're glad you've had a great service experience with IOLLA and that you love your new glasses 🤓

Posted 3 years ago

“Excellent service all round and great value.”

Helpful Report

Posted 3 years ago

Hi William, thanks for your review! We're glad you've had a great service experience with IOLLA 🤓

Posted 3 years ago

“Excellent service fixing my glasses - quick and easy!”

Helpful Report

Posted 3 years ago

Hi James, thanks for your review! We're glad you've had a great experience with IOLLA and that we were able to quickly fix your glasses 🤓

Posted 3 years ago

“Absolutely delighted with my new prescription sunglasses. First class customer service, I will be back. Ali”

Helpful Report

Posted 3 years ago

Hi Alison, thanks for your review! We're glad you've had a great customer service experience with IOLLA and that you love your new sunglasses 😎

Posted 3 years ago

“Recently bought prescription sunglasses. They are amazing. Best £85 I’ve spent in a long time. Cannot believe the price. So modern, and make me feel great. I will be purchasing them as normal glasses as well. The service in store was top class. Friendly, engaging, and knowledgeable. I received my glasses in 7 days. Even better than the 8-14 days quoted. I cannot recommend more. I will be a regular customer.”

Helpful Report

Posted 3 years ago

Hi Deborah, thanks for your review! We're glad you've had a great service experience with IOLLA and that you love your new sunglasses 😎

Posted 3 years ago

“Great service, especially in the Glasgow city centre store, the frames I usually get are discontinued and staff member found me a much better frame than I did! Great value for money too.”

Helpful Report

Posted 3 years ago

Hi Lorraine, thanks for your review! We're glad you've had a great service experience with our IOLLA staff and that we were able to find you a pair you love 🤓

Posted 3 years ago

“Visited Manchester IOLLA. Very friendly & helpful & efficient. Very pleased with my glasses - arrived as promised. Thank you!”

Helpful Report

Posted 3 years ago

Hi Raymond, thanks for your review! We're glad you've had a great service experience in our new IOLLA Manchester store and that you love your new glasses 🤓

Posted 3 years ago

“Amazing service, reasonable price, unbeatable quality”

Helpful Report

Posted 3 years ago

Hi Diogenes, thanks for your review! We're glad you've had a great experience with IOLLA 🤓

Posted 3 years ago

“The glasses are great, and your staff very knowledgable, friendly and extremely helpful.”

Helpful Report

Posted 3 years ago

Hi Nikola, thanks for your review! We're glad you've had a great service experience with our IOLLA staff 🤓

Posted 3 years ago

“Excellent service,quality and friendly helpful staff”

Helpful Report

Posted 3 years ago

Hi Lorna, thanks for your review! We're happy to hear you've had a great service experience with IOLLA 🤓

Posted 3 years ago

“Excellent service and delivery on time”

Helpful Report

Posted 3 years ago

Hi Richard, thanks for your review! We're glad you've had a great service experience with IOLLA 🤓

Posted 3 years ago

“Good in-store service. Great aftersale support and really good quality glasses.”

Helpful Report

Posted 3 years ago

Hi William, thanks for your review! We're glad you've received great aftersale support with IOLLA and that you're happy with your new glasses 🤓

Posted 3 years ago

IOLLA is rated 4.9 based on 5,074 reviews