Intasure Reviews

Name: Intasure
Address: Oakhurst House, 77 Mount Ephraim, Tunbridge Wells, Kent
Rating: 4.68

4.7 Rating 7,176 Reviews

95 %

of reviewers recommend Intasure

Company Reviews

Metrics

Info

4.7

Based on 7,176 reviews

Shipping & Delivery
Delivery Methods	Postal Service
On-time Delivery	Greater than 86%
Accurate And Undamaged Orders	Greater than 92%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5

About Intasure:

Intasure's insurance products combine flexiblility with comprehensive cover. All our policy documents are in English and you will talk directly to a UK based English speaking support team.

Visit Website

Phone:

0345 111 0680

Email:

support@intasure.com

Location:

Oakhurst House,
77 Mount Ephraim,
Tunbridge Wells
Kent
TN4 8BS

Intasure 5 star review on 17th October 2020

Anonymous

Intasure 5 star review on 31st December 2016

James D

Anonymous

Anonymous // 01/01/2019

Filter: Rated 4 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“First time using this insurer, I found intersure really helpful there staff are really very good .”

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Posted 7 years ago

“Good Customer Service”

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Posted 7 years ago

“Very good service over the phone, but too many emails from different people.”

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Posted 7 years ago

“The customer service over the phone was excellent when discussing the house insurance quotation, and we were able to find ways to reduce the premium. (However, I am less happy about the apparent postcode loading and the admin fee.)”

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Posted 7 years ago

“Good attention”

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Posted 7 years ago

“They were very helpful with enquiries. It was easy to get to talk to a representative. The quote was more realistic for our requirements than other quotes. The only downside was the amount of calls that came through to both my mobile and landline once I had accepted the quote but they were waiting for my money. I had accepted the quote but had at least 2 weeks before it needed paying for. I was then bombarded with calls. They had my word and everything was set up so one courtesy call 48 hours before payment was due would have been enough but they rang every day 3/4 times a day until I was free to pick up the call. It was very frustrating and at one point I was tempted to go elsewhere. I didn’t feel I needed to do anything until payment was due which is why I didn’t respond to the calls.”

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Posted 7 years ago

“The main thing was I didn't have to worry about calculating an amount for professional fees and debris removal. The automatic £1m building cover means I will not be underinsured”

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Posted 7 years ago

“Great value and customer service was excellent”

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Posted 7 years ago

“The agent was very knowledgeable and got me through the ordeal of holiday property insurance which turned out to be complex afair.”

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Posted 7 years ago

“My enquiry and subsequent purchase were handled with efficiency and courteously. Thank you.”

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Posted 7 years ago

“Quick and easy whilst covering all the important bits.”

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Posted 7 years ago

“Fast and effective service”

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Posted 7 years ago

“Rewarded the loyalty I had shown by giving discount.”

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Posted 7 years ago

“Quick and easy to renew over the phone”

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Posted 7 years ago

“The service was excellent - I felt like the people I was speaking with were friendly but also knowledgeable.”

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Posted 7 years ago

“My insurance enquiry was dealt with quickly and efficiently. Call handler spoke clearly.”

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Posted 7 years ago

“Answered all my questions”

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Posted 7 years ago

“Very helpful and good customer service.”

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Posted 7 years ago

“The two people I spoke to on the phone were friendly, helpful and delivered what was needed quickly and efficiently. Thank you.”

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Posted 7 years ago

“Thorough friendly service with reasonable quotes.”

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Posted 7 years ago

Intasure is rated 4.7 based on 7,176 reviews