Insight Security Reviews

Name: Insight Security
Address: Units 1-2 Cliffe Industrial Estate Lewes East Sussex BN8 6JL, Lewes
Rating: 4.79

4.8 Rating 165 Reviews

100 %

of reviewers recommend Insight Security

Company Reviews

Metrics

Info

4.8

Based on 165 reviews


Shipping & Delivery
Delivery Methods	Courier, Own Driver

Visit Website

Phone:

01273 475500

Email:

info@insight-security.com

Location:

Units 1-2 Cliffe Industrial Estate Lewes East Sussex BN8 6JL
Lewes
BN8 6JL

Anonymous

Anonymous // 01/01/2019

Sort by: Highest Rated Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“The stuff came, it was what I was expecting. Nothing worth getting excited over. Thanks.”

Helpful Report

Posted 8 years ago

“I was disappointed to discover your company was not available to answer phone enquiries or take orders on a Saturday.... I had been recommended to use your service by Ian Smith of Bird Free, whom I spoke to on a Saturday afternoon. Keen to get going and order the product straight away to alleviate a pigeon problem at my property, it was a shame I couldn't speak to anyone until the Monday morning. Ordering online was fine, but I was aware my order would not be serviced until Monday at least. Had you been able to speak to me on the Saturday, I would at least have felt that things were moving more quickly and the product would be with me sooner. Thanks, Joel Brown 07967 293452”

Helpful Report

Posted 9 years ago

“Product too big for socket. Disappointed.”

Helpful Report

Posted 9 years ago

Hi Clare, Thanks for your feedback, If you had let us know that you had a problem with the socket cover, we could have rectified it for you. We offer a 14 day no quibble money back guarantee, so if you are unhappy with your product you can return it to us for a refund. I'll get one of my team to call you today to see if we can help you. Thanks again. Chris

Posted 9 years ago

“Courier failed to leave proof of failed delivery, did they attempt to deliver ? Your how did we do prompted investigation. Which I personally collected. Opening of order revealed an incomplete consignment.”

Helpful Report

Posted 6 years ago

Good Morning Micheal, Thanks very much for taking the time to review our service, I'm very sorry that you've experienced problems with your order. When I spoke to you to re-schedule your delivery i was not under the impression that a card had not been left and you went to collect your order as you where unable to wait until Monday. I have just called and left a message on your number and will try to contact you during the day to resolve the situation. Many thanks Chris

Posted 6 years ago

“Having bought one to try out as it seemed to solve a problem, one of my staff managed to break the lock in half whilst being shown, by me, what a brilliant idea it was. So i'm now in a quandary, do I buy another one or try and find an alternative solution ?”

Helpful Report

Posted 8 years ago

Good Morning Les, Thanks very much for your feedback, I'm sorry you had a problem with your order, had we known you had had a problem with your item, we would have replaced it straight away for you. One of my team will call you today to arrange replacement. Kind regards Chris

Posted 8 years ago

Insight Security is rated 4.8 based on 165 reviews