Innes Reviews

Name: Innes
Address: 11-13 The Square, Hessle, Hull, East Riding of Yorkshire
Rating: 4.98

5.0 Rating 932 Reviews

100 %

of reviewers recommend Innes

Company Reviews

Metrics

Info

5.0

Based on 932 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square,
Hessle,
Hull
East Riding of Yorkshire
HU13 0AF

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Innes 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, quick delivery, would recommend.”

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Posted 6 years ago

“Good price and excellent, friendly servic.”

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Posted 6 years ago

“Best service I’ve ever received! Firstly they had the item in stock, delivered super quick and followed up with a courtesy email to check if received. Will definitely buy from Innes again!”

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Posted 6 years ago

“Really good service and the product was delivered three days early. Friendly staff and great after care. Would use again!”

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Posted 6 years ago

“Lovely products! Amazing customer service and speedy delivery. Would buy from Innes again 😊”

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Posted 6 years ago

“Very good service. Very helpful. Arrived on time and safely”

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Posted 6 years ago

“Excellent sales and customer service to which I even received a phone call asking if my order had safely been delivered! First class service!”

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Posted 6 years ago

“Got the product I wanted at a good price with very prompt delivery - the experience could not have been better.”

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Posted 6 years ago

“The folks at Innes were really helpful, kept me informed of progress on the order and made sure I got it as quickly as possible.”

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Posted 6 years ago

“Brilliant customer service, thank you. I bought 4 iittala Beer Glasses as I love the design of these and all the iittala products.”

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Posted 6 years ago

“This company deserves a 5 Star review. Order was placed online and then I got a courtesy call about the delivery date. What a nice personal touch. Great product and price, with excellent customer service. Oh and the packaging was great too!”

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Posted 6 years ago

“Placed an online order which was confirmed by e-mail. Then had a phone call next day to check on delivery slots. Was delivered promptly (within 2 days), then had a phone call to check on received condition. Excellent service, recommended and will use again.”

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Posted 6 years ago

“We've bought several items from Innes and have always been very pleased with the service.”

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Posted 6 years ago

“Great to deal with.. lots of e-mail updates and arrived as I requested!! Would definitely shop here again!”

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Posted 6 years ago

“Very good service and excellent delivery”

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Posted 6 years ago

“Great customer service and selection”

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Posted 6 years ago

“Lovey range of products and quick delivery - perfect for a last minute present. Would definitely use them again.”

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Posted 6 years ago

“Good service all the way”

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Posted 6 years ago

“Brilliant! Great service, lovely contacts and greatly packed”

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Posted 6 years ago

“Faultless service from start to finish and Phoebe was extremely charming and helpful. The items ordered were excellent, so a five star rating all round. Thank you - it was a pleasure dealing with your company.”

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Posted 6 years ago

Innes is rated 5.0 based on 932 reviews