Innes Reviews

Name: Innes
Address: 11-13 The Square, Hessle, Hull, East Riding of Yorkshire
Rating: 4.98

5.0 Rating 998 Reviews

100 %

of reviewers recommend Innes

5.0

Based on 998 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square,
Hessle,
Hull
East Riding of Yorkshire
HU13 0AF

Write Your review

Tell us how Innes made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Innes 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great customer service product arrived just as described in great condition! Would buy from them again!”

Helpful Report

Posted 6 years ago

“Very good customer service, quick delivery and really happy with my purchase.”

Helpful Report

Posted 6 years ago

“Kept informed of purchases from delivery to delays. Friendly people at the end of the phone.”

Helpful Report

Posted 6 years ago

“Great Shop.great service. great product . great people to business with. which. no dout I will in the future It’s is a very cool shop which a capital C 👍”

Helpful Report

Posted 6 years ago

“I recently purchased a Hay Mags sofa from Innes. Excellent customer service plus competitive pricing. Delivered in perfect condition and on time even during the current challenging circumstances. Highly recommended.”

Helpful Report

Posted 6 years ago

“Excellent efficient online and good old fashioned off line customer service. The perfect blend in these strange times.”

Helpful Report

Posted 6 years ago

“A can't rate Innes highly enough. It really is a 5 star service.”

Helpful Report

Posted 6 years ago

“Ultimate personal service - would not hesitate in recommending them and purchasing again”

Helpful Report

Posted 6 years ago

“Ordered a lovely Alessi sugar bowl which arrived on time and was followed up with an email. Excellent service.”

Helpful Report

Posted 6 years ago

“Excellent to deal with , great communication, excellent packaging.”

Helpful Report

Posted 6 years ago

“Great customer service and very helpful.”

Helpful Report

Posted 6 years ago

“Brilliant customer service and really quick delivery. All very much appreciated.”

Helpful Report

Posted 6 years ago

“Really excellent service - lots of communication, very good packing, product exactly as I expected, and quick delivery. Highly recommended!”

Helpful Report

Posted 6 years ago

“The best online furniture purchase experience I even had. Innes team was very professional and well organised with my order. The good was delivered ontime and 100% satisfied with the finishing. Highly recommended and I will definitely come back to Innes with my next purchase.”

Helpful Report

Posted 6 years ago

“We are very pleased with our purchase from Innes. They offered a very competitive price, personal service, and excellent packaging for delivery of our fragile item. Would recommend.”

Helpful Report

Posted 6 years ago

“Really great service. Emails received felt personalised. Purchase arrived promptly and in perfect condition.”

Helpful Report

Posted 6 years ago

“great service, great communication all the way through the ordering process, follow up call and email to check everything had arrived safely, couldn't ask for better! will definitely purchase again for myself and my customers.”

Helpful Report

Posted 6 years ago

“Great friendly service, and kept me upto date on my delivery. Would definitely use them again.”

Helpful Report

Posted 6 years ago

“Purchased a set of cutlery and was kept fully informed about delivery. Price was excellent with delivery made in very secure package so no damage. Innes are a company who value their customers - 'good old fashioned service' the way it should be! Highly recommend.”

Helpful Report

Posted 6 years ago

“Great service Updated all the way regarding delivery”

Helpful Report

Posted 6 years ago

Innes is rated 5.0 based on 998 reviews