Innes Reviews

Name: Innes
Address: 11-13 The Square, Hessle, Hull, East Riding of Yorkshire
Rating: 4.98

5.0 Rating 932 Reviews

100 %

of reviewers recommend Innes

Company Reviews

Metrics

Info

5.0

Based on 932 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square,
Hessle,
Hull
East Riding of Yorkshire
HU13 0AF

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Innes 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great communication and lovely items, very happy!”

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Posted 6 years ago

“Great info, prompt service, top drawer”

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Posted 6 years ago

“Product Lovely Customer Service Excellent Delivery Good If you have what I am looking for would not hesitate shopping with you again. I did email you on the day of Delivery.”

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Posted 6 years ago

“We love our lights and the effort taken by Innes to deliver them with genuine care.”

Innes 5 star review on 15th October 2019

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Posted 6 years ago

“Excellent customer service!”

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Posted 6 years ago

“Excellent service and competitive prices”

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Posted 6 years ago

“Excellent customer service. Quality products that aren't cheap but are very well made, design classics. Great coffee while you're browsing !”

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Posted 6 years ago

“Fantastic service. Ordered easily and arrived quickly.”

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Posted 6 years ago

“very good communication and prompt delivery”

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Posted 6 years ago

“Very impressed with your prompt delivery of the kettle & also being phoned about delivery details. Many thanks”

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Posted 6 years ago

“Great customer service, communication and follow up with order to check arrived safe. Highly recommend”

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Posted 6 years ago

“Excellent service, responsive and efficient.”

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Posted 6 years ago

“I have used Innes a number of times and always found them to be very helpful and efficient. I would not hesitate to recommend them.”

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Posted 6 years ago

“Excellent service, excellent products”

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Posted 6 years ago

“Fantastic from start to finish also has the personal touch . Highly recommend”

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Posted 6 years ago

“Easy to order. I had a query and someone called me within two hours to help. I placed a further order over the phone and the person couldn't have been more courteous or more helpful. My order arrived exactly when stated and it was superbly packaged. Would definitely deal with Innes again.”

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Posted 6 years ago

“Great service, very helpful, would very much recommend this furniture company.”

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Posted 6 years ago

“Excellent customer service and great communication. Thank you so much.”

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Posted 6 years ago

“Delivery was perfect. Robust and suitable packaging so everything arrived safely. Customer services kept me up to date during all the process and gave me detailed and fast answers to all my questions. Excellent product quality and design.”

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Posted 6 years ago

“Product well priced. Very good customer service levels”

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Posted 6 years ago

Innes is rated 5.0 based on 932 reviews