Innes Reviews

Name: Innes
Address: 11-13 The Square, Hessle, Hull, East Riding of Yorkshire
Rating: 4.98

5.0 Rating 998 Reviews

100 %

of reviewers recommend Innes

5.0

Based on 998 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square,
Hessle,
Hull
East Riding of Yorkshire
HU13 0AF

Write Your review

Tell us how Innes made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

Whats your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Innes 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service a pleasure to deal with . Highly recommend”

Innes 5 star review on 21st January 2020

Helpful Report

Posted 6 years ago

“Highly recommended. Excellent customer service and the candle holders are lovely”

Helpful Report

Posted 6 years ago

“We received an excellent service from Innes. I got in a muddle and ordered the wrong sized shelves for our String system but Innes' staff couldn't have done more to sort it all out. Thank you! This is one excellent shop and the staff clearly have an eye for fine design. We'll definitely be perusing the online shop again soon.”

Helpful Report

Posted 6 years ago

“Order was easy to place. extremely efficient 100% in replying quickly to an email query. Excellent service and they even followed up with an email to ensure the package arrived undamaged. 10/10.”

Helpful Report

Posted 6 years ago

“Purchased a Rocket Milano Coffee Tamper. Innes provided clear information at all stages of the purchase and delivery process. Called me to confirm a preference on the delivery provider. Good prices, easy to read website. Will definitely use again. Paul”

Helpful Report

Posted 6 years ago

“Excellent customer service and super fast delivery! Thank you”

Helpful Report

Posted 6 years ago

“Great service, quick delivery, would recommend.”

Helpful Report

Posted 6 years ago

“Good price and excellent, friendly servic.”

Helpful Report

Posted 6 years ago

“Best service I’ve ever received! Firstly they had the item in stock, delivered super quick and followed up with a courtesy email to check if received. Will definitely buy from Innes again!”

Helpful Report

Posted 6 years ago

“Really good service and the product was delivered three days early. Friendly staff and great after care. Would use again!”

Helpful Report

Posted 6 years ago

“Lovely products! Amazing customer service and speedy delivery. Would buy from Innes again 😊”

Helpful Report

Posted 6 years ago

“Very good service. Very helpful. Arrived on time and safely”

Helpful Report

Posted 6 years ago

“Excellent sales and customer service to which I even received a phone call asking if my order had safely been delivered! First class service!”

Helpful Report

Posted 6 years ago

“Got the product I wanted at a good price with very prompt delivery - the experience could not have been better.”

Helpful Report

Posted 6 years ago

“The folks at Innes were really helpful, kept me informed of progress on the order and made sure I got it as quickly as possible.”

Helpful Report

Posted 6 years ago

“Brilliant customer service, thank you. I bought 4 iittala Beer Glasses as I love the design of these and all the iittala products.”

Helpful Report

Posted 6 years ago

“This company deserves a 5 Star review. Order was placed online and then I got a courtesy call about the delivery date. What a nice personal touch. Great product and price, with excellent customer service. Oh and the packaging was great too!”

Helpful Report

Posted 6 years ago

“Placed an online order which was confirmed by e-mail. Then had a phone call next day to check on delivery slots. Was delivered promptly (within 2 days), then had a phone call to check on received condition. Excellent service, recommended and will use again.”

Helpful Report

Posted 6 years ago

“We've bought several items from Innes and have always been very pleased with the service.”

Helpful Report

Posted 6 years ago

“Great to deal with.. lots of e-mail updates and arrived as I requested!! Would definitely shop here again!”

Helpful Report

Posted 6 years ago

Innes is rated 5.0 based on 998 reviews