Innes Reviews

Name: Innes
Address: 11-13 The Square, Hessle, Hull, East Riding of Yorkshire
Rating: 4.98

5.0 Rating 982 Reviews

100 %

of reviewers recommend Innes

Company Reviews

Metrics

Info

5.0

Based on 982 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square,
Hessle,
Hull
East Riding of Yorkshire
HU13 0AF

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Innes 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Superb service/ communication- never experienced before - well packaged goods absolutely brilliant”

Innes 5 star review on 3rd November 2022

Helpful Report

Posted 3 years ago

“Superb service from the phone call to the items being delivered. I will shop with them again. 😘”

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Posted 3 years ago

“My order was out of stock but Innes obtained and delivered my items in quick time. Extremely happy with products and service. Excellent friendly customer service - kept informed all along. Will not hesitate to use them again. Faultless.”

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Posted 3 years ago

“I bought a beautiful mirror which came earlier than expected and in excellent condition, exactly as advertised on the site. The communication with Innes was very nice and personal and the delivery was faultless. I'm very happy with my mirror and would happily buy from the site again.”

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Posted 3 years ago

“I ordered the lamp I was looking for and received an excellent response, quick despatch and delivery on schedule. Overall, a first-class service which is highly recommended”

Innes 5 star review on 16th September 2022

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Posted 3 years ago

“Outstanding communication and service, would highly recommend.”

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Posted 3 years ago

“I've ordered a sofa set and a chair from Innes having read all the positive reviews. Chris has been super helpful through out... from product enquiry to quotation to the arrangement of delivery. Chair arrived but i'm still waiting for the sofa set which takes weeks of making. Will definitely shop again from them in the future.”

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Posted 3 years ago

“Excellent customer service with great communications via live chat and email, and prompt delivery of beautiful products. Very happy.”

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Posted 3 years ago

“This is the third or fourth purchase I've made from Innes - they are always incredibly helpful and make the purchase easy.”

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Posted 3 years ago

“Excellent customer service & care & communication from ordering to delivery of items purchased. Highly recommend. Will definitely use again, Many thanks”

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Posted 3 years ago

“Excellent services as usual thank you.”

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Posted 3 years ago

“Dispatched and delivered within 24 hours. Product was well priced and the service was excellent.”

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Posted 3 years ago

“Great products honestly priced and super fast delivery! Customer service is 5 stars!”

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Posted 4 years ago

“great prices and perfect delivery”

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Posted 4 years ago

“I found you very pleasant people to deal with. You were friendly, helpful and reliable.”

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Posted 4 years ago

“I'm very satisfied. Thank you for your quick response.”

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Posted 4 years ago

“Excellent service, great communication and very fast delivery. Highly recommended”

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Posted 4 years ago

“I bought the Tom Dixon Mini Melt in smoke which I absolutely love in the LED version. When off it looks a very deep indigo blue. Excellent service from Innes and best price I could find for this light. Thank you.”

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Posted 4 years ago

“The service provided by Innes is outstanding. The staff are very helpful and efficient at responding inquiries, arranging item delivery.”

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Posted 4 years ago

“Great products and amazing customer service - quick response times and regular updates. I ordered a product and had it shipped to me in Australia, the process was seamless. Thank you!”

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Posted 4 years ago

Innes is rated 5.0 based on 982 reviews