Innes Reviews

Name: Innes
Address: 11-13 The Square, East Yorkshire, 11-13 The Square, East Yorkshire, Hessle
Rating: 4.98

5.0 Rating 858 Reviews

100 %

of reviewers recommend Innes

Company Reviews

Metrics

Info

5.0

Based on 858 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square, East Yorkshire,
11-13 The Square, East Yorkshire
Hessle
HU13 0AF

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Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic service. I was kept up-to-date with my order via email and phone throughout. The Vitra Eames EDU desk was very well packaged and arrived in perfect condition. I would certainly order from Innes again.”

Helpful Report

Posted 3 years ago

“Professional and kept in touch with delivery expectations. Very happy with the Eames chairs and ottomans,- definitely worth paying for the top quality leather.”

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Posted 3 years ago

“Excellent communication, clear and polite. Fantastic garden bench. Many thanks.”

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Posted 3 years ago

“Excellent service, brilliant choice of products.”

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Posted 3 years ago

“Superb range of product, excellent pricing and faultless customer service.”

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Posted 3 years ago

“Absolutely brilliant after service as my Tom Dixon Chairs and Dining Room table were ordered and delivered . Chris gave excellent attention and advice. A very personal service in demanding delivery times.”

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Posted 3 years ago

“Brilliant personal service from Chris Innes - helpful, good-humoured and efficient. It made buying "high end" furniture such a pleasure and a down-to-earth experience. Thoroughly recommended.”

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Posted 3 years ago

“Great service. Would recommend”

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Posted 4 years ago

“Innes has a wide range of quality designer furniture which made it easy for us to select the chairs which met our requirements. We have always found the staff to be knowledgeable and helpful. The furniture arived in good condition and was very well packed. We wouldn't hesitate to recommend this shop.”

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Posted 4 years ago

“Fantastic range of products, communication, and delivery.”

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Posted 4 years ago

“Excellent service and would certainly recommend. I look forward to hopefully making more purchases in the future.”

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Posted 4 years ago

“Very good service and Chris has been very helpful and professional”

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Posted 4 years ago

“As always excellent service from Innes, thank you”

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Posted 4 years ago

“Ordered a B&B Italia couch and a pair of Hay Palissade outdoor dining chairs from Innes during lockdown. Being based in London all our communications were via email which were always answered promptly. Happy to send fabric samples when we were deciding on a fabric for the couch. Chairs a little delayed but no fault of Innes and I was kept informed of new dates. Couch delivered sooner than we had expected which was a very nice surprise. A great selection on their website, great service and would not hesitate to order from them again. Dealt with David and Chris and both extremely professional and courteous.”

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Posted 4 years ago

“Great service: communication, care and attention. Much appreciated no matter the size or value, in this case an (essential) Eames House Bird.”

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Posted 4 years ago

“Purchased a Vitra George Nelson sunburst clock. Excellent clock with superb communication from Innes. Very pleased.”

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Posted 4 years ago

“Great service, I was kept regularly updated and the item was packaged incredibly well so it arrived without damage.”

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Posted 4 years ago

“Have bought many items from Innes and the service is always second to none. I always choose to buy from them now because of this even when product may be available from other online retailers. It really is worth it for me because the service levels are miles apart.”

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Posted 4 years ago

“Superb service! This seller communicated clearly, and delivery was timely. The packaging suffered a little damage, but luckily the item inside was intact. Happy customer!”

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Posted 4 years ago

“David and the team at Innes have been incredibly helpful and their customer service and attention to detail is second to none - we can't recommend them highly enough!”

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Posted 4 years ago

Innes is rated 5.0 based on 858 reviews