Innes Reviews

Name: Innes
Address: 11-13 The Square, Hessle, Hull, East Riding of Yorkshire
Rating: 4.98

5.0 Rating 998 Reviews

100 %

of reviewers recommend Innes

5.0

Based on 998 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square,
Hessle,
Hull
East Riding of Yorkshire
HU13 0AF

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Innes 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Beautiful cabinet.”

Helpful Report

Posted 3 years ago

“Absolutely amazing service from the initial colour selection for the sofa right through to the delivery. Everything was thought of and double-checked to eliminate any potential issues and my contact Chris was lovely to deal with. My sofa was delivered very well packaged and in perfect condition. Very happy with my purchase and would buy from Innes again and also highly recommend to anyone else.”

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Posted 3 years ago

“Very pleased with the purchase and the care taken in the packing/despatch of the item. Would definitely use this supplier again.”

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Posted 3 years ago

“A good shopping experience and positive communication from the shop assistants. And the goods are in perfect condition”

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Posted 3 years ago

“Excellent communication and handling of my order from start to finish. Many thanks to Chris from the Innes team.”

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Posted 3 years ago

“My go to place for Scandi design products and brilliant faultless service, thoroughly recommend”

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Posted 3 years ago

“Fast, efficient service. Updated about delivery times. Friendly correspondence. Highly recommend.”

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Posted 3 years ago

“Good communication, from phone to emails and no issues with the delivery!”

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Posted 3 years ago

“I bought two bar stools from Innes. Their customer service was first class. There were delays with the delivery, caused by the courier and the manufacturer. Innes staff were brilliant in chasing down these problems, keeping me updated, and getting the stools to me as quickly as possible. The stools are fantastic. Will certainly buy from them again.”

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Posted 3 years ago

“Great friendly service. Well packed.”

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Posted 3 years ago

“Great customer service, extremely attentive and great prices”

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Posted 3 years ago

“I have ordered a number of items from Innes and had several phone conversations and emails, which have all been addressed perfectly. It is so nice to deal with real specialists, who also put customer service as a priority. Thank you.”

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Posted 3 years ago

“An excellent retailer. Competitive yes, but also knowledgeable, helpful, friendly and extremely nice and easy to deal with. Will certainly consider them as a first port of call in future. They are a cut above in all respects, other than price. I wholeheartedly recommend them.”

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Posted 3 years ago

“The team were great, updating on order progress, estimated delivery etc. would definitely order from again in the future.”

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Posted 3 years ago

“Great price, friendly communication”

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Posted 3 years ago

“Great price, all delivered as expected”

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Posted 3 years ago

“Great range of products at competitive prices. The customer service was superb. Would definitely shop with Innes again.”

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Posted 3 years ago

“Amazing customer service and comms - 100% different from dealing with a big chain store. Thanks all!”

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Posted 3 years ago

“For classic furniture with a twist, Innes is the perfect place. Support is friendly and professional. And the pieces become delivered to the far north of Aberdeenshire,”

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Posted 3 years ago

“Fabulous customer service and great designer products especially when on sale ;)”

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Posted 3 years ago

Innes is rated 5.0 based on 998 reviews