Innes Reviews

Name: Innes
Address: 11-13 The Square, Hessle, Hull, East Riding of Yorkshire
Rating: 4.98

5.0 Rating 966 Reviews

100 %

of reviewers recommend Innes

Company Reviews

Metrics

Info

5.0

Based on 966 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square,
Hessle,
Hull
East Riding of Yorkshire
HU13 0AF

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Innes 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Great service, quick delivery, good quality product. Thank you very much.”

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Posted 5 years ago

“Delicate item arrived very carefully packaged. Great service”

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Posted 5 years ago

“I recently bought a table from innes. I can't recommend this company enough and I am delighted with the table. The communication was excellent through out and the delivery of the table was efficient and professional.”

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Posted 5 years ago

“Ample selection, responsive and proactive communication. Amazing packaging and quick delivery. A properly lovely experience and will absolutely shop with Innes again!”

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Posted 5 years ago

“Excellent product, price and customer. Would certainly use again.”

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Posted 5 years ago

“Excellent service from start to finish. Innes's website is easy to use and I placed my order online in a couple of minutes. Chris followed-up with a courtesy email to check that lead-time was acceptable. I was notified in plenty of time when the goods were ready for delivery and all went smoothly on the day. Highly recommended!”

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Posted 5 years ago

“Everything went perfectly well! Nice contact!”

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Posted 5 years ago

“Great service and although a Relatively small order Super customer service. Superbly packaged too. Many thanks. John”

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Posted 5 years ago

“Good service.”

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Posted 5 years ago

“Excellent communication on our purchase. Made it feel like a very personal experience. Would highly recommend.”

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Posted 5 years ago

“I have no problems with your company. I initially ordered a Panthella light fitting for a Garden Room project currently under construction. I know organisation is difficult at the moment, so I much appreciated a phone call to say this was on order but this would be delayed. Was this OK with me ? Not many suppliers take that trouble. Because of this, I have now ordered some Skagerak furniture for the same project. This was on the advice of, I think, Chris or David who understood what I was trying to find. It would be useful to have a clue when this might be delivered. Keep up the good service.”

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Posted 5 years ago

“Best customer service I’ve ever received and fantastic product! Thank you!”

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Posted 5 years ago

“Fantastic service from start to finish Highly recommend”

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Posted 5 years ago

“Delighted with my purchase. Quality product and faultless customer service.”

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Posted 5 years ago

“They do have a collection of furniture on a high level. We have been looking for "Eames Chairs". We have been informed by a phone call, about the delivery-very personally. The chairs have arrived, a bit earlier then expected (a positive surprise), secure without tags. We will chose Innes again.”

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Posted 5 years ago

“Excellent service once again.would highly recommend. Thank you Stay safe”

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Posted 5 years ago

“As always five star service from Innes”

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Posted 5 years ago

“Everything turned up as planned and look fantastic! Thanks for everything. Your team have been without fault throughout. It's a pleasure to do business with a company that prides itself in customer experience even in an online/virtual setting. Thank you and good luck for the future.”

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Posted 5 years ago

“Excellent service. Never had better service from anyone.”

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Posted 5 years ago

“The service was exceptional, they contacted me after placing my order to confirm everything and to give me an update on shipping. Then once the item was delivered, they call to confirm that everything was ok, which was a lovely touch. I can highly recommend innes and would definitely use them again.”

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Posted 5 years ago

Innes is rated 5.0 based on 966 reviews