Innes Reviews

Name: Innes
Address: 11-13 The Square, Hessle, Hull, East Riding of Yorkshire
Rating: 4.98

5.0 Rating 998 Reviews

100 %

of reviewers recommend Innes

5.0

Based on 998 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square,
Hessle,
Hull
East Riding of Yorkshire
HU13 0AF

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Innes 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Fantastic customer service. Great communication every step of the way.”

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Posted 5 years ago

“I purchased an Vitra hang it all coat rack - great choice of colours and much cheaper than other stockists. Really good and very personal service - 2 calls confirming receipt of order and delivery turnaround / rack out for delivery. Also follow-up email checking product had arrived safely - will definitely shop with Innes again.”

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Posted 5 years ago

“One of the best interior shops about Fantastic service and all original products at very competitive prices .”

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Posted 5 years ago

“Excellent service throughout”

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Posted 5 years ago

“Can’t fault Innes at all. Great communication and service. Bought two Fritz Hansen poufs which we are delighted with. Will definitely shop here again. Terry”

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Posted 5 years ago

“I had an excellent experience using Innes to purchase a set of Hays Mags sofa modules. Innes arranged for a number of fabric samples to be sent out to me, and arranged for the sofas to be delivered to my door. I would highly recommend Innes to others.”

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Posted 5 years ago

“We recently purchased an office chair from Innes and experienced a fantastic client focussed service.”

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Posted 5 years ago

“Amazing customer service from the team at Innes. With my Vitra purchase a made to order item and a lead time 6 - 8 weeks they were in contact via phone and email, keeping me up to date on the progress and expected delivery times. Delivered item was really well packaged.”

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Posted 5 years ago

“Great little shop with excellent client service! I was also very pleased with the items I have received.”

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Posted 5 years ago

“Great service, really felt like a customer rather than just another transaction.”

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Posted 5 years ago

“My Eames bird arrived a day earlier than expected, It was well packaged and arrived in perfect condition complete with authentication. This firm is very reliable... in these days of scams this is a good commendation! I would not hesitate to use this company again.”

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Posted 5 years ago

“Great communication from the start. Item was packaged incredibly well far better than your average delivery. Would use again and recommend”

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Posted 5 years ago

“Amazing selection of designer items at great prices. A established UK family business. Personal and sincere service. Managed expectations, and my gorgeous purchase arrived very well protected and packed. It took me 30 minutes to unpack it. Perfect condition. Highly recommend.”

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Posted 5 years ago

“Easy to order, good communication, items delivered on the day stated. I’m very pleased with my purchases and I shall be happy to shop with Innes again.”

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Posted 5 years ago

“Brilliant service, they kept in touch throughout, from ordering to delivery. I would recommend them 100%.”

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Posted 5 years ago

“I was very impressed with the excellent customer care, and very satisfied with the String System desk when it arrived.”

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Posted 5 years ago

“Really good price. Quick delivery and very personal service.”

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Posted 5 years ago

“Great products at great prices and great customer service! Many thanks!”

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Posted 5 years ago

“Innes Gallery gave me excellent service when purchasing a BTC lamp. Through their sale I secured a discount on my online order. I received a confirmatory phone call after placing the order, which was valued.I was then given an estimated delivery date as the product is made to order. The order was delayed in dispatch from BTC but I received a quick reply to my email enquiry to Innes Gallery who were able to ascertain the delivery status. Very pleased with the lamp and with my customer experience.”

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Posted 5 years ago

“Very good customer service and beautiful objects (I bought some iittala cutlery)”

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Posted 5 years ago

Innes is rated 5.0 based on 998 reviews