Innes Reviews

Name: Innes
Address: 11-13 The Square, Hessle, Hull, East Riding of Yorkshire
Rating: 4.98

5.0 Rating 998 Reviews

100 %

of reviewers recommend Innes

5.0

Based on 998 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square,
Hessle,
Hull
East Riding of Yorkshire
HU13 0AF

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Innes 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent communication which was highly valued in these uncertain times.”

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Posted 5 years ago

“I bought six Knoll tulip chairs from Innes. They gave me a really good price and were very helpful, efficient and pleasant to deal with. I would definitely use them again and wouldn't hesitate to recommend them.”

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Posted 5 years ago

“Great items, regular communication regarding order and arrived as expected.”

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Posted 5 years ago

“Very helpful and excellent service. Took particular care to make delivery convenient for me. I am very pleased with my purchases which are exactly as described on the website.”

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Posted 5 years ago

“Delivered ahead of time and in excellent condition. Innes kept us well-informed throughout the entire process”

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Posted 5 years ago

“The service is second to none. I've now got a Ro Chair and matching footstool. I was sent fabric samples so I was not disappointed with the fabric or colour. I hope to buy a Fri Chair in the future, when my budget allows. Thank you”

Innes 5 star review on 28th January 2021

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Posted 5 years ago

“Excellent value for money and quick efficient service. Great customer service too. I will definitely order from Innes again.”

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Posted 5 years ago

“good price, on time and meticulous communication giving progress of the order. First rate”

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Posted 5 years ago

“Excellent service. I enquired before placing an order on delivery expectations (as I needed the items by the weekend). My enquiry was answered straight away and confirmed if I ordered by the Thursday my items would arrive Friday. That’s exactly what I did and they arrived exactly as I was told. Beautifully packaged and wonderful items. Exceptional service/customer relations. Can’t fault them. Will most definitely use them for future purchases!”

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Posted 5 years ago

“I could not be happier with my purchase from Innes. It is such a joy to deal with a company/team who evidently genuinely care about their customers. Great communication, detailed order updates and speedy delivery. I can whole-heartedly recommend Innes and will not hesitate to shop with them again in the future.”

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Posted 5 years ago

“Great service start to finish! Very happy with our purchases which were ex-display items. Arrived on time as described.”

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Posted 5 years ago

“Excellent customer service from ordering to delivery. My cutlery arrived well packaged, within the time frame I had been notified the day after placing my order and I am sure my daughter and partner will be very pleased with the quality of the Robert Welch brand.”

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Posted 5 years ago

“Fantastic service, they arrange fast delivery for a last minute Christmas present and communicated with us every step of the way. The item was well packaged and beautiful. Thank you for such a great service!”

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Posted 5 years ago

“Ordered cutlery with long delivery time. Excellent and clear communication meant we received our goods as expected.”

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Posted 5 years ago

“I am a first time customer. Online service was rapid and personal and I would definitely make a point of supporting this great independent business again.”

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Posted 5 years ago

“Great customer service, kept informed of lead time and speedy despatch! Many thanks.”

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Posted 5 years ago

“Courteous and positive from the very beginning and excellent, efficient delivery. Will continue to use your company when a need arises.”

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Posted 5 years ago

“Easy to do business with and still with a personal touch.. Amazing.”

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Posted 5 years ago

“Fabulous, what amazing customer service, you should be really proud of the service you give your customers, I wouldn’t hesitate to shop with you again”

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Posted 5 years ago

“Prompt, polite, efficient service”

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Posted 5 years ago

Innes is rated 5.0 based on 998 reviews