Innes Reviews

Name: Innes
Address: 11-13 The Square, Hessle, Hull, East Riding of Yorkshire
Rating: 4.98

5.0 Rating 974 Reviews

100 %

of reviewers recommend Innes

Company Reviews

Metrics

Info

5.0

Based on 974 reviews

Shipping & Delivery
Delivery Methods	Postal Service, Courier
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Telephone, Email
Queries Resolved In	Under An Hour

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square,
Hessle,
Hull
East Riding of Yorkshire
HU13 0AF

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Innes 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Excellent customer service. They always call the day after you place the order to thank you, then they confirm a delivery date. It's a seamless end to end service. I'd love to see them update their website to reflect their excellent service.”

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Posted 5 years ago

“Great advice & great service!”

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Posted 5 years ago

“I purchased a very competitively priced Hay office chair from Innes. I have been impressed by their outstanding customer service, accurate lead times (no mean feat at present) and good communication throughout. I wouldn’t hesitate to recommend them.”

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Posted 5 years ago

“Great service Lovely table”

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Posted 5 years ago

“Attentive staff. Good prices and range of products. Kept me informed of the progress of my order. Very pleased.”

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Posted 5 years ago

“I have made 4 purchases from Innes since the end of Lockdown 1 and I have been extremely happy each time. Their prices are competitive and I think their service stands them apart from the crowd. Innes will continue to be my ‘go to’ shop.”

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Posted 5 years ago

“Excellent seller. The item arrived neatly packaged the day I was told it would arrive.”

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Posted 5 years ago

“Attentive and efficient service. Kept in the loop about delivery and well packaged and safe goods sent.”

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Posted 5 years ago

“Excellent website and my order was easy. Just taken delivery and delighted with my Vitra doll.”

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Posted 5 years ago

“Purchased Eames DSR at a very good price which were delivered in time. Great communication and updates from customer service at Innes. I’m very happy with my purchase and will definitely return for my next purchase.”

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Posted 5 years ago

“It was a good process and it was helpful that David had the same sofa at home and knew exactly how many cushions for example. He was also able to provide objective information about the level of comfort. I hadn't realised that B&B Italia sold rugs.”

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Posted 5 years ago

“Super service really”

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Posted 5 years ago

“Absolutely BRILLIANT customer service, and product well packed. Will certainly shop with them again.”

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Posted 5 years ago

“Excellent communication throughout the order. Goods arrived as expected. Would buy from Innes again.”

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Posted 5 years ago

“Superb 5 Star Service from start to finish including outstanding customer service. Thank you!”

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Posted 5 years ago

“Isamu Noguchi Coffee Table: I have always wanted one of these iconic tables and was delighted with the price offered on the Innes website. Chris phoned me shortly after placing the order online to discuss the delivery. Due to Covid restrictions and Christmas, delivery would be slightly longer but the wait was worth it. Innes kept me informed and the delivery company they used were great. The palleting of the table was superb, totally protected, the packaging was a work of art. I would happily order from Innes again, they offer a superb service.”

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Posted 5 years ago

“Fantastic customer service. Great communication every step of the way.”

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Posted 5 years ago

“I purchased an Vitra hang it all coat rack - great choice of colours and much cheaper than other stockists. Really good and very personal service - 2 calls confirming receipt of order and delivery turnaround / rack out for delivery. Also follow-up email checking product had arrived safely - will definitely shop with Innes again.”

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Posted 5 years ago

“One of the best interior shops about Fantastic service and all original products at very competitive prices .”

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Posted 5 years ago

“Excellent service throughout”

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Posted 5 years ago

Innes is rated 5.0 based on 974 reviews