Innes Reviews

Name: Innes
Address: 11-13 The Square, Hessle, Hull, East Riding of Yorkshire
Rating: 4.98

5.0 Rating 976 Reviews

100 %

of reviewers recommend Innes

Company Reviews

Metrics

Info

5.0

Based on 976 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
On-time Delivery	100%
Accurate And Undamaged Orders	100%
Customer Service
Communication Channels	Email, Telephone
Queries Resolved In	Under An Hour

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square,
Hessle,
Hull
East Riding of Yorkshire
HU13 0AF

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Innes 5 star review on 17th October 2025

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Reliably interesting furniture and cutting edge design, coupled with a caring personal service that is not found with the big London names. I'm based in London but order from Innes!”

Helpful Report

Posted 7 years ago

“I recently purchased a Knoll Tulip side table from Innes online store. I had seen the table online at Heals and itye Conran shop, however chose Innes after reading excellent Trust Pilot reviews. They lived up to my expectations. The staff at Innes were incredibly helpful, polite and ensured the table arrived the next day, when I would be at home. It came very well packaged and wrapped up. I received a confirmation email to state my table was en route and a courtesy phone call to check it had arrived safely. I would highly recommend them and hope to order from Innes again.”

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Posted 7 years ago

“Competitor price and excellent service”

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Posted 7 years ago

“Outstanding customer service from order to delivery. Excellent communication throughout. Highly recommended.”

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Posted 7 years ago

“Ordered with this company for the first time about ten days ago. Company was good enough to call me to check if I had not made a mistake (I was ordering a component for a shelving system). I hadn't but good of them to check. Product arrived on time in perfect condition.”

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Posted 7 years ago

“Fantastic customer service again. Great and patient advice and the best price anywhere on the internet. A fantastic lamp from Foscarini.”

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Posted 7 years ago

“Lamp arrived exactly as promised. The information on dispatch and the follow up was excellent. Nice to see some people still care about customers !”

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Posted 7 years ago

“Quick and prompt delivery. Kept us informed every step of the way. The only ones which had the pendant we wanted with the quickest delivery time. And the pendant looks amazing. Will for sure use them again.”

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Posted 7 years ago

“Friendly, interactive and quick. A very good experience all round.”

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Posted 7 years ago

“I would highly recommend Innes, for price, quality, and customer care. I received excellent service from start to finish. Thank you so much to everyone at Innes, that helped to source a new lid for my lost Alessi pasta pot. Rosie.”

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Posted 7 years ago

“First class service, as I have come to expect from Innes.”

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Posted 7 years ago

“Absolutely brilliant service from David Innes and his team. Came to our home with the sofa and other furniture to see how it looked before we purchased. Doesn’t get better than that! Gary and Ali”

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Posted 7 years ago

“super clean!”

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Posted 7 years ago

“Excellent communication. I found the same product (wilfa svart coffee grinder) cheaper elsewhere and not only was the price matched but a 250g bag of free coffee beans were included in the price. The grinder works a treat and grinds my beans to perfect consistency for the aeropress.”

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Posted 7 years ago

“The collaboration was very nice and the chair was amazing!!”

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Posted 7 years ago

“Great product. Lovely customer service - nice to actually have a call from a human being to schedule delivery!! My only small criticism would be that there was lots of excess packaging which felt bad for the environment.”

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Posted 7 years ago

“Friendly, personalised service. The goods I ordered, when they were promised.”

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Posted 7 years ago

“Possibly the best modern furniture shop in the UK? Worth a long detour to Hull. The care that the team took in helping us choose a new dining room table was exemplary, including arranging visits to both Carl Hansen and Fritz Hansen to view tables they did not have in stock. Delivered and set up with great professionalism.”

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Posted 7 years ago

“Extremely efficient and courteous service- thank you!”

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Posted 7 years ago

“Fantastic store with highly desirable quality brands, excellent customer service, fast delivery, I would highly recommend using Innes.”

Helpful Report

Posted 7 years ago

Innes is rated 5.0 based on 976 reviews