Innes Reviews

Name: Innes
Address: 11-13 The Square, East Yorkshire, 11-13 The Square, East Yorkshire, Hessle
Rating: 4.98

5.0 Rating 857 Reviews

100 %

of reviewers recommend Innes

Company Reviews

Metrics

Info

5.0

Based on 857 reviews

Shipping & Delivery
Delivery Methods	Courier, Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	98%
Accurate And Undamaged Orders	99%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour
Customer Service	5 out of 5

Visit Website

Phone:

01482 649271

Email:

innesonline@mac.com

Location:

11-13 The Square, East Yorkshire,
11-13 The Square, East Yorkshire
Hessle
HU13 0AF

Write Your review

Tell us how Innes made you happy

Help future customers by talking about customer service, price, delivery, returns & refunds.

Minimum 10 characters

Would you like to add a photos or videos?

Strengthen your review by uploading photos & videos.

Drag files here or browse

(Supported files: jpg, png, mpeg, ogg, mp4 & webm)

What's your name?

Leave this blank if you'd like to publish your review anonymously.

(Optional)

What's your email?

We need your email address to verify that your review is genuine

Please note that we may share your email with the company to verify your order.

Anonymous

Anonymous // 01/01/2019

Filter: Rated 5 None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very impressed by communication and swift postage. The article arrived well packed and in good condition. Very happy with everything.”

Helpful Report

Posted 3 years ago

“Innes makes buying online easy . Products always delivered promptly and with updates . Great products and prices .”

Helpful Report

Posted 3 years ago

“Very fast shipping and great communication. My item was well packaged and arrived promptly. I really liked how you contacted me to see if my parcel had arrived safely. Wonderful customer service and I highly recommend Innes. It is a great online store full of lovely things. Thank you for an excellent online shopping experience.”

Helpful Report

Posted 3 years ago

“Exemplary customer service. Looking forward to buying again from this gallery”

Helpful Report

Posted 3 years ago

“Excellent service from Innes. My order was processed swiftly and I received it within 2 days. Also it was nice that Innes provided a 'personal' touch with regards to double checking the delivery address before dispatching and keeping me informed via email of my expected delivery. I am also very happy with my purchase from Innes and hope to use this company again in the future.”

Helpful Report

Posted 3 years ago

“Came when they said, checked my order I placed with them- got in contact when they had it in stock & confirmed delivery scheduled. Arrived on time, helpful lorry driver, thorough packaging, not damaged😊”

Innes 5 star review on 27th January 2022

Helpful Report

Posted 3 years ago

“Excellent product, speedy delivery, carefully packed, v. Good communications. Thoroughly satisfied”

Helpful Report

Posted 3 years ago

“A very impressive customer experience from start to finish with excellent communication in terms of ordering times and delivery. I look forward to buying from here again.”

Helpful Report

Posted 3 years ago

“From my initial enquiry on the Carl Hansen range, to receiving the furniture, the service was faultless. Very attentive indeed and they kept in contact all through the process.”

Helpful Report

Posted 3 years ago

“the serving spoons are an excellent product and much appreciated as a gift. Although somewhat delayed (a few weeks), the customer service in ensuring delivery of the serving spoons as a gift was outstanding. Excellent communication and follow up on telephone calls.”

Helpful Report

Posted 3 years ago

“Excellent customer liaison and feedback from initial order to delivery. Would recommend highly for their professional service.”

Helpful Report

Posted 3 years ago

“Fab service and product Thanks so much xx”

Helpful Report

Posted 3 years ago

“Absolutely brilliant service from Innes. Kept us well informed of availability and delivery of our order. Really polite and friendly staff. Would recommend 100%.”

Helpful Report

Posted 3 years ago

“Competitive prices and great service!!!! A class ++++”

Innes 5 star review on 23rd December 2021

Helpful Report

Posted 3 years ago

“Innes provide the highest level of customer service, which is why I choose to shop from there rather than anywhere else. I ordered a Gubi side table, I was kept informed from the start of the purchasing experience to finish. The beautiful product arrived just as I expected. Innes are prompt to reply to any emails or telephone queries. Innes is my first choice for designer home ware. and furniture and I will certainly purchase from them again.”

Helpful Report

Posted 3 years ago

“Ordered 2x Oak Picture Frames …so Impressed by service .., kept informed from ordering to delivery.. arrived before Christmas too. Product, great quality. Thank you.”

Helpful Report

Posted 3 years ago

“Excellent service and price, been back twice for my furniture.”

Helpful Report

Posted 3 years ago

“Ordering was easy and my order acknowledged quickly along with an email to arrange a day that was convenient for delivery. That was really useful . The two Kahker light houses I ordered are lovely and good quality . They were packaged extremely well and arrived exactly when they were supposed to . Just excellent all round.”

Helpful Report

Posted 3 years ago

“Have used Innes a few times now. Always a consistent experience and evidence of deep product knowledge (thank you David). Great service, great product, great price, happy with the delivery.. what’s not to like?”

Helpful Report

Posted 3 years ago

“Great communication and quick shipment. Very happy will the order.”

Helpful Report

Posted 3 years ago

Innes is rated 5.0 based on 857 reviews