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UK Infrared Heating Company Reviews

4.4 Rating 139 Reviews
84 %
of reviewers recommend UK Infrared Heating Company
4.4
Based on 139 reviews
Shipping & Delivery
Delivery Methods
Courier
Average Delivery Time
Next Day
On-time Delivery
Greater than 94%
Accurate And Undamaged Orders
Greater than 93%
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read UK Infrared Heating Company Reviews
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Phone:

01204588454

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Very quick friendly service. Well deserving of 5 stars.
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Posted 4 days ago
Brilliant customer service - going the extra mile.
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Posted 6 days ago
Fantastic help, I ordered the incorrect model, they sorted the issue out straight away.
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Posted 1 week ago
I made an error in ordering, contacted the supplier & they addressed & resolved the issue immediately, well done! Product is excellent it’s just a shame they don’t offer higher output.
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Posted 1 week ago
Extremely pleased with the service delivered and helpfull on the phone to resolve query quickly.
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Posted 1 week ago
Quality products and greate customere service. Used a couple of times now
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Posted 1 week ago
Unreal, I purchased multiple items for my Wife's Clinic and for my large office 7 items that one of them faulty, and yet still struggling to get swift replacement. I've been asked to go through senting the item back, wait until they test it, follow their process to get the replacement God knows when. ridiculus
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Posted 2 weeks ago
The heater works Ok but when delivered. Needs more substantial packaging as it was badly damaged, only just containing contents. Which burst out when a piece of brown selotape was cut . Was surprised that it survived as fabric of item was marked.
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Posted 2 weeks ago
Communication and delivery date was excellent - the delivered outer box was a bit battered to say the least but no damage to inner box or packaging or unit The unit looks pretty swish have only turned on to check it works power wise as it is being installed somewhere else when it has been transported
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Posted 2 weeks ago
Fast delivery. Heater works well
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Posted 2 weeks ago
It’s been an absolute pleasure dealing with this company. Exceptionally polite and knowledgeable staff, attentive to detail. Am currently building a home (hot) yoga studio with two of the ceiling-mounted rose infrared heaters
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Posted 2 weeks ago
Great product and price. Delivery was excellent and great customer service provided when called for support.
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Posted 2 weeks ago
Very good service and product but the instructions for programing the heater are some what confusing and do not read proper English or certainly made easier to understand
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Posted 2 weeks ago
The service was excellent, the two panel heaters work well but the instructions for the glass model were for other madels. Also, no mounting brackets were included.
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Posted 3 weeks ago
The product does not work and the company has not responded to my emails
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Posted 3 weeks ago
Did exactly what it said - immediate heat in corner of room but no sign of heater. Picture is very pleasant and has made a difference in the room temperature
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Posted 3 weeks ago
Excellent product, great solution to warming bathroom area at an economical cost.
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Posted 3 weeks ago
Happy to review the UK Infrared Heating Company as I have had excellent service! The quality of the products is excellent and really speaks for itself but the high quality of the customer service from the helpful sales team when ordering to the aftercare support, communication and even the delivery chap was very nice and friendly and professional. In an age where it seems like good service is more of a rarety this great company is keeping it traditional with the high levels of customer care and service. Many thanks for another fantastic heater, I will be back to you whenever I have the need and have already told as many people as I can about the wonderful experience I've had with UK Infrared Heating Company! Many thanks!!
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Posted 4 weeks ago
Good infrared radiator but a bit expensive.
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Posted 4 weeks ago
Author didn't leave any comments.
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Posted 1 month ago
UK Infrared Heating Company is rated 4.4 based on 139 reviews