UK Infrared Heating Company Reviews

Name: UK Infrared Heating Company
Address: UK Infra-Red Heater Company, 13 Wordsworth Avenue, Bolton, Manchester
Rating: 4.38

4.4 Rating 139 Reviews

84 %

of reviewers recommend UK Infrared Heating Company

4.4

Based on 139 reviews

Shipping & Delivery
Delivery Methods	Courier
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	Greater than 93%
Customer Service
Communication Channels	Telephone, Email, Live Chat
Queries Resolved In	Under An Hour

Visit Website

Phone:

01204588454

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UK Infrared Heating Company 5 star review on 5th March 2024

Anonymous

Anonymous // 01/01/2019

Sort by: Most Recent Most Recent Highest Rated Filter: None None 5 Stars 4 Stars 3 Stars 2 Stars 1 Stars Helpful

“Very quick friendly service. Well deserving of 5 stars.”

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Posted 4 days ago

“Brilliant customer service - going the extra mile.”

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Posted 6 days ago

“Fantastic help, I ordered the incorrect model, they sorted the issue out straight away.”

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Posted 1 week ago

“I made an error in ordering, contacted the supplier & they addressed & resolved the issue immediately, well done! Product is excellent it’s just a shame they don’t offer higher output.”

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Posted 1 week ago

“Extremely pleased with the service delivered and helpfull on the phone to resolve query quickly.”

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Posted 1 week ago

“Quality products and greate customere service. Used a couple of times now”

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Posted 1 week ago

“Unreal, I purchased multiple items for my Wife's Clinic and for my large office 7 items that one of them faulty, and yet still struggling to get swift replacement. I've been asked to go through senting the item back, wait until they test it, follow their process to get the replacement God knows when. ridiculus”

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Posted 2 weeks ago

“The heater works Ok but when delivered. Needs more substantial packaging as it was badly damaged, only just containing contents. Which burst out when a piece of brown selotape was cut . Was surprised that it survived as fabric of item was marked.”

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Posted 2 weeks ago

“Communication and delivery date was excellent - the delivered outer box was a bit battered to say the least but no damage to inner box or packaging or unit The unit looks pretty swish have only turned on to check it works power wise as it is being installed somewhere else when it has been transported”

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Posted 2 weeks ago

“Fast delivery. Heater works well”

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Posted 2 weeks ago

“It’s been an absolute pleasure dealing with this company. Exceptionally polite and knowledgeable staff, attentive to detail. Am currently building a home (hot) yoga studio with two of the ceiling-mounted rose infrared heaters”

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Posted 2 weeks ago

“Great product and price. Delivery was excellent and great customer service provided when called for support.”

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Posted 2 weeks ago

“Very good service and product but the instructions for programing the heater are some what confusing and do not read proper English or certainly made easier to understand”

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Posted 2 weeks ago

“The service was excellent, the two panel heaters work well but the instructions for the glass model were for other madels. Also, no mounting brackets were included.”

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Posted 3 weeks ago

“The product does not work and the company has not responded to my emails”

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Posted 3 weeks ago

“Did exactly what it said - immediate heat in corner of room but no sign of heater. Picture is very pleasant and has made a difference in the room temperature”

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Posted 3 weeks ago

“Excellent product, great solution to warming bathroom area at an economical cost.”

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Posted 3 weeks ago

“Happy to review the UK Infrared Heating Company as I have had excellent service! The quality of the products is excellent and really speaks for itself but the high quality of the customer service from the helpful sales team when ordering to the aftercare support, communication and even the delivery chap was very nice and friendly and professional. In an age where it seems like good service is more of a rarety this great company is keeping it traditional with the high levels of customer care and service. Many thanks for another fantastic heater, I will be back to you whenever I have the need and have already told as many people as I can about the wonderful experience I've had with UK Infrared Heating Company! Many thanks!!”