InCrystals Reviews

Name: InCrystals
Address: Unit 17, The Hawthorn Centre, Elmgrove Road, HARROW, HARROW
Rating: 4.39

4.4 Rating 786 Reviews

84 %

of reviewers recommend InCrystals

4.4

Based on 786 reviews

Shipping & Delivery
Delivery Methods	Postal Service
Average Delivery Time	Within 5 Days
On-time Delivery	Greater than 88%
Accurate And Undamaged Orders	97%
Customer Service
Communication Channels	Email, Live Chat, Telephone
Queries Resolved In	Under An Hour
Customer Service	4.4 out of 5

About InCrystals:

Since 2005 , we’ve been at the forefront of creating laser photo crystals and photo gifts using
advanced digital technology. We like to think of ourselves as pioneers turning your photos into a
range of long lasting gifts.

Visit Website

Phone:

02088615251

Email:

info@incrystals.com

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“We lost our dog last week . My partner cried, but she was over the moon with your work . Big thanks 🙏”

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“Very pleased with crystal wedge with my grandchild scan engraved on it very good quality”

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“Crystal is lovely looks great”

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“As expected, pleased!”

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“Absolutely love it”

InCrystals 5 star review on 5th September 2021

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“Really happy with this product”

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“Always Amazing , Definatly recommend”

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“The picture is captured really well in the glass, much better than I was expecting. Excellent buy!”

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“It’s a nice present for special occasions!”

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“Very pleased with quick delivery and delighted with keyring purchased”

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“Easy to order, arrived on time 👍🏻”

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“Brilliant product. Very efficient and my friend was very impressed. Looks exactly like her dog that had just passed away, so thank you”

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“Totally amazing and very quick.would definitely use again.”

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“The crystal itself was lovely and nice quality, however I was very disappointed with the service as our order arrived later than it should have. We had ordered it as a gift for my friends wedding and unfortunately it did not arrive in time, despite me emailing the company and them telling me it had been dispatched 3 days prior. The light stand was also very poor and cheap quality and did not rotate as it said it would!”

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“Very good communication, kind approach and beautiful products”

InCrystals 5 star review on 19th August 2021

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“I bought two crystals early on this year and was delighted with the products I have ordered another two one which was meant to be delivered today but has not come my child very disappointed”

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“I ordered my gift and have not received or even had reply to my emails. Not very business like.”

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“Iv emailed about my order 3/4 times no response ,I don’t no when it’s getting here ,it was suppose to be here today ,disgraceful snd so unprofessional”

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“The product is great but the customer service is poor. I ordered the crystal as a wedding gift through their website. We contacted them and asked if we could collect it rather than have it posted as we needed it in 4 days. On the Thursday we phoned and asked if it was ready to collected and the confirmed they were making it that afternoon and we could collect it at 11am the next day. When we arrived at 11am we were told they had not started it and could be come back in 30 minutes. We went for a coffee and they then rang and asked for the photo again as the person doing it was on holiday. Luckily we were able to do that using our phone. we finally got the crystal at 1pm. Very pleased wit the finished product but very poor communications and customer service.”

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“Amazing products. Fast reliable service”

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InCrystals is rated 4.4 based on 786 reviews