In2CarParks Reviews

Name: In2CarParks
Address: Unit 1, Venture Business Park, Liverpool
Rating: 4.61

4.6 Rating 4,094 Reviews

91 %

of reviewers recommend In2CarParks

Company Reviews

Metrics

Info

4.6

Based on 4,094 reviews

Shipping & Delivery
Delivery Methods	Own Driver
Average Delivery Time	Next Day
On-time Delivery	Greater than 94%
Accurate And Undamaged Orders	95%
Customer Service
Communication Channels	Email, Telephone, Live Chat
Queries Resolved In	Under An Hour
Customer Service	4.8 out of 5
Returns & Refunds
Refunds Process	Difficult
Returns Process	Easy

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In2CarParks 5 star review on 7th December 2024

Jozef

In2CarParks 5 star review on 6th September 2022

Johnathan Williams

In2CarParks 5 star review on 13th December 2021

Anonymous

Anonymous // 01/01/2019

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“1st time using In2carparks and would defo use again, clse to theairport and prompt pick up on our return, my only gripe is they need to include the £5 charge for drop off area airport charge, 4 couples at £5 each 200% covers the fee ????”

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Posted 7 months ago

“5 mins away from the airport. Prompt drop off and puck up.”

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Posted 7 months ago

“Firstly be aware that when you arrive you are told that you have to pay £5 towards the airport drop off fee. This is not made clear on booking and a bit late to be informing you when you drop off your car. The drop off was ok, the van was waiting and we quickly got to the airport. Return was a different matter. We were a party of 4 older ladies. I phoned as soon as we collected our luggage. A young girl answered and told us to go and wait at the express drop off car park. It was a large car park and there were no signs for taxi/car park pick up points. There were lots of people waiting in various areas so we picked a place where our group could be seen. We waited and watched as the other people were being collected. We finally saw the van pull in at the opposite end of the car park to where we were waiting and started to load passengers. My friend ran over and was told the other van was on it's way. Again we waited and waited, so I called again. The girl asked if we had gone to the express drop off and I told her we had and the van had been and picked up passengers. I was told that the van picks up whoever calls first but the driver was on his way back to get us. So they only had the one driver. When he finally arrived there were 3 others that he collected too and we were the only ones left in the car park. Our group had been waiting close to 45 minutes. When I went to collect my car key I suggested to the young girl, who looked about 17yrs old, that maybe it would be better if they were a little more specific about where to wait as the car park was large. Instead of a "yes, we'll take that on board", whether they would or not, I was told that the van is clearly marked with their name (a small A4 sized sticker on the bonnet) and the driver gets out and calls the name, which he didn't. I said it was just a suggestion as we didn't know where he was going to stop, the attitude started and she replied that we should have known from when we were dropped off. The fact that we were dropped off at 5 in the morning in the dark escaped her. Customer service training seems to be warranted. I will say the driver was pleasant enough. I would not use these again, due to additional payment, long waiting time and rude staff. I'm just glad it was not raining as there was no shelter.”

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Posted 7 months ago

“Service and the men couldn't have been better or more kind - especially at 1.30 in the morning so reassuring if you are travelling balobe 😊”

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Posted 7 months ago

“Very easy cheap fast parking and dropping off No issues at all Very friendly”

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Posted 7 months ago

“Very good as usual. Prompt collection from the airport. 👌”

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Posted 7 months ago

“In 1 word..... PERFECT .....”

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Posted 7 months ago

“Straight forward parking”

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Posted 7 months ago

“Very good service but could do with a better sign”

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Posted 7 months ago

“Great service Will heighly recommend”

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Posted 7 months ago

“Been using these for 3 years now and never had a problem, and will be using them for a few years to come *****👌🏻”

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Posted 7 months ago

“No waiting in both directions. Will definately use again.”

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Posted 7 months ago

“Excellent service”

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Posted 7 months ago

“Really good service would use again”

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Posted 7 months ago

“The staff were very helpful and polite. The transfer to the airport was comfortable and pleasant. On our return the pick up was was short and car waiting for us when we arrived. Will definitely use again. Thank you.”

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Posted 7 months ago

“Dropped off our car and we were taken straight to the airport. Return journey efficient too.”

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Posted 7 months ago

“Brilliant, nice and professional staff!”

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Posted 7 months ago

“Brilliant service as always, incredible helpful genuine service”

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Posted 7 months ago

“Tbh would pay the extra and use the airport car park next time, not very professional really and wasn't aware of the extra £5 barrier charge”

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Posted 7 months ago

“Amazing service and superb value for money. Made our travelling so hassle free,”

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Posted 7 months ago

In2CarParks is rated 4.6 based on 4,094 reviews