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In Memory Of Life Reviews

5.0 Rating 822 Reviews
100 %
of reviewers recommend In Memory Of Life
5.0
Based on 822 reviews
Customer Service
Communication Channels
Telephone, Email, Live Chat
Queries Resolved In
Under An Hour
Read In Memory Of Life Reviews

About In Memory Of Life:

In Memory Of Life is a London based funeral directors, proud to offer fully personalised and affordably priced funerals, delivered by our experienced and compassionate team.

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Phone:

0203 095 2916

Email:

hello@inmemoryoflife.com

In Memory Of Life 5 star review on 5th March 2026
Kerry
In Memory Of Life 5 star review on 5th March 2026
Kerry
In Memory Of Life 5 star review on 5th March 2026
Kerry
In Memory Of Life 5 star review on 1st March 2026
Sandra Boadi
In Memory Of Life 5 star review on 1st March 2026
Sandra Boadi
In Memory Of Life 5 star review on 27th January 2025
Darley
In Memory Of Life 5 star review on 21st November 2024
Kadi
32
Anonymous
Anonymous  // 01/01/2019
I am so very grateful to the whole team at In Memory of Life for how they handled my Father's cremation - with respect, kindness, gentleness, dignity and professionalism. From the friendly, clear and helpful emails to the actual service itself - every step was personalised and done in a very very caring way. Although I hope I never have to go through this again, if I do, I would certainly choose In Memory of Life to help me with it.
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Posted 2 years ago
It felt so much more personal dealing with a small family run firm. They were so professional and supportive throughout the entire journey and I felt as if I could contact them with any questions or concerns.
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Posted 1 week ago
I cannot thank the whole In Memory of Life Team, and Emma in particular, for the care and support that they provided to me in relation to my husband's funeral. The Team Members were always available to deal with my queries and were very patient, reassuring and respectful as they guided me through the funeral process. Maria at the Chapel of Rest was very caring and kind, and Ruth-the Celebrant, and Donna - the Florist, who were introduced to me by the Team provided excellent services. Overall a very professional service, with fair pricing and clear communication throughout.
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Posted 1 week ago
A very helpful service. The patiently walked us throught all the details and outlined charges clearly, allowing us to taylor the event to fit our needs. We didn't feel rushed or like we were being sold unnecessary items.
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Posted 3 weeks ago
Nothing was too challenging for the 'In Memory of Life' team. They were extremely helpful and no question seemed too insignificant.
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Posted 3 weeks ago
Experience l had with Memory of life, was a good one. Their service to myself and my family was great. The day was sunny, every thing from the hearse arriving on time to the burial of my brother went well.
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Posted 3 weeks ago
It’s hard to know what to rate a funeral director, as it’s a very sad “thumbs up” or 5 stars, but in this case In Memory Of Life deserve top tier praise. In all honesty, If they’re still knocking around when I exit stage left, I’d definitely come back as a ghost and book them again… Or if it was appropriate to leaflet my elderly relatives and say “have you thought about these guys?” I’d do it. On to the serious bit… We came to IMOL because my mother in law passed away in February. She had been diagnosed with terminal cancer and when we were encouraged to find a local funeral director by the hospice we approached one in Sutton that was utterly terrible to start with. She sneered when we mentioned the potential of benefits funding the funeral, or needing to limit our spending due to budget, showing zero empathy. When we said we weren’t going for a limo, I saw the £ leave her ironically, cold, dead eyes. (Do not use Knox in the Sutton area). We were shaken up by that experience and found IMOL afterwards- and although the first experience with the other company was horrible to be on the end of- I am so pleased it put us in the direction of IMOL. We spoke to Nick and shared our negative experience, he empathised with us and reassured us instantly. When my mother in law passed away, we got hold of him on the Sunday it happened and he took the call personally. He reassured us we didn’t need to do anything else for now and gave us a few days space to process which was utterly needed. He was even quite protective of our energy when we told him about our experience at the Hospice where a rogue Nun was leading my wife away to make a donation following her mother passing- “is that what she needs right now?”. Even by saying this- it made me immediately feel that IMOL were on our side and not just a business. We were given their details to contact via Whatsapp which made planning the funeral so easy- they were always contactable for those questions you might feel are a little silly- this was our first miserable rodeo, so that was invaluable. They’re family run and clearly empathy runs deep with the whole crew. They dealt with everything so sensitively, but also matched our energy and made us smile in the darkest of moments. Special shout out to Rebecca who matched us gif for gif- appropriately, professionally, and hilariously. Because that’s what we needed. And I am confident that the whole company would adjust to your needs- so if you aren’t about the gifs, humour or anything like that- don’t be put off by this… I can assure you it’s more us than them. We were blown away by their support and want to thank you for taking us through such a horrendous time, step by step with kindness on tap.
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Posted 3 weeks ago
I’m so grateful to have had In Memory of Life organise my mums funeral. Our funeral coordinator Tali, was incredibly helpful and patient during a stressful time for my family. They were able to walk us through all of the steps and provide recommendations where we were unsure. Couldn’t have asked for a more helpful team.
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Posted 3 weeks ago
The service for our Father was conducted with the upmost respect and compassion. The communication and help given from everyone was excellent.
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Posted 3 weeks ago
Absolutely blown away with the amazing service from start to finish. They helped with everything and the day went so beautifully
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Posted 3 weeks ago
Having to arrange a funeral and not knowing where to start, my Internet searches found in the memory of life. My first interaction was with the director Nick, he was gave me support and advice at a difficult time, explaining details and what to expect even on how much of a cost etc. He provided a detailed breakdown which helped .I decided to go a head with them, I found the use of whatapp extremely helpful. Waking up in the early hours panicking about something I needed to ask or query was so helpful. My assigned officer Emma, responded quickly and and follow up emails and calls were were timely and again the support was amazingm. Emma walked me through all the stages and what to expect given this was my first time having to organise a funeral with no idea on how it all works. Also I only had about a week to organise this and Emma was instrumental in getting this done. I am extremely greatful and happy I chose to use In the memory of life at a difficult time. I would recommend In memory of life. Thank you for helping me give my dad an amazing send off. Lisa
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Posted 4 weeks ago
Great combination of customer service and price. Handled with care and dignity from the initial contact through to the service on the day. Considerate of our concerns, happy to compromise and make last minute changes. Nick, Emmma and the team, many thanks for your help, we will remember it
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Posted 4 weeks ago
From start to Kevins funeral ..Everything was so imformative and respectful The service was wonderful ..short but perfect and everything and more was more than said x So pleased Kevins ashes will will be scattred with peopke who were as generous as him
In Memory Of Life 5 star review on 7th May 2026
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Posted 4 weeks ago
My mother had donated her body to medical research and Memory Of Life were asked to facilitate her funeral by the University. Administrative staff were compassionate and helpful; we were fully informed of the process. On the day, the funeral director and celebrant were exceptional. They followed our instructions and we felt that they treated us not only with respect but with genuine care. We were given time to say goodbye. We couldn't have asked for more.
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Posted 1 month ago
I recently lost my father & had to find funeral directors to bury him. I was lucky enough to stumble upon in memory of life. They provided the most attentive, efficient and compassionate service. As this was my first bereavement they helped guide me through the process. Their prices are also incredibly fair compared to other funeral directors with no reduction in the quality of their service. The funeral was perfect and I want to thank In memory of life once again for the service they provided.
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Posted 1 month ago
Brilliant to use and very helpful and caring in everything they do Much appreciated Thankyou
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Posted 1 month ago
They made the process so easy, and were reassuring every step of the way. We were going back and forth on decisions and they were so understanding and patient, and would reply promptly with any questions we had. Would recommend them to anyone, they really helped us get through this difficult time.
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Posted 1 month ago
Such a caring, professional company at your time of need. I would recommend them without hesitation. There support and advice was invaluable.
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Posted 1 month ago
The Memory of Life team were incredible from start to finish. They were compassionate and caring throughout the whole process and answered any questions I had promptly. In such a difficult time in life the care and dedication from the team was really comforting.
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Posted 1 month ago
Not really possible to find fault. Everyone I dealt with was excellent. Thank you.
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Posted 1 month ago
Courteous, expert, helpful, responsive .. thank you
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Posted 1 month ago
In Memory Of Life is rated 5.0 based on 822 reviews