In Memory Of Life Reviews

5.0 Rating 538 Reviews
100 %
of reviewers recommend In Memory Of Life
5.0
Based on 538 reviews
Shipping & Delivery
Delivery Methods
Courier
On-time Delivery
100%
Customer Service
Communication Channels
Email, Telephone, Live Chat
Queries Resolved In
Under An Hour
Customer Service
5 out of 5
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About In Memory Of Life:

In Memory Of Life is a London based funeral directors, proud to offer fully personalised and affordably priced funerals, delivered by our experienced and compassionate team.

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Phone:

0203 095 2916

Email:

hello@inmemoryoflife.com

In Memory Of Life 5 star review on 6th April 2024
Dr. Chelvan
In Memory Of Life 5 star review on 6th April 2024
Dr. Chelvan
In Memory Of Life 5 star review on 6th April 2024
Dr. Chelvan
In Memory Of Life 5 star review on 2nd April 2024
Catalina
In Memory Of Life 5 star review on 6th March 2024
Dave
In Memory Of Life 5 star review on 28th February 2024
Jacqui
In Memory Of Life 5 star review on 26th February 2024
Wendy Stewart
16
Anonymous
Anonymous  // 01/01/2019
Memory Of Life added extreme stress on the family on the day of service due to lack of timing from drivers! We were then rushed from the start and at the crematorium! Driver was unprofessional during journey to crematorium, discussing how his wife had cheated on him! Unacceptable and unprofessional!!!!
Helpful Report
Posted 3 months ago
Hi Paul, Firstly I’m really sorry you feel so let down by our driver on the day. I completely understand how important this day is and that you only get one chance to say a final goodbye. I am sorry again that in this circumstance the timing did not occur as exactly planned and for the stress that this caused for you. When we spoke on the phone, I explained that the logistics for the funeral are specifically planned to allocate additional time between our estimated arrival with a family and the start of the service. In this case we were allowing 50 minutes for a 20 minute journey to the crematorium. Unfortunately on this morning the team experienced unforeseen traffic on their way to your house and, whilst we were still able to arrive at the crematorium on time, I understand the impact is that you felt rushed on what would have been an emotional morning. It was especially upsetting to hear the comments you shared from our driver which were not appropriate and certainly not aligned with our values as a family business. I apologise again for these comments and please know that we have spoken with the driver in question to ensure this does not happen again. We have built our business on a reputation of care, compassion and putting our families first always and I am glad you shared with me that you felt this from our team through the funeral arrangement stage at least. I'm sorry again that, in this instance, our hearse driver did not meet this standard and for the additional stress you experienced. Our thoughts are with you and your family at this difficult time. All the best, Matthew
Posted 3 months ago
In Memory Of Life is rated 5.0 based on 538 reviews